Expert Property Management in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
330 reviews
5 star
291
4 star
12
3 star
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Google
5.0/5
Nov 5, 2025
Google - LaQuanda Chappel - Progressive Urban Property Management
Once I was finally added to PUPM Company. Monique walked me through joining the system and she was able to get work orders left behind by the previous owner submitted by their maintenance guy Bob, who arrived the following day. Bob was very nice and completed the repair needed for my bathroom sink and he also bought me a new filter for my furnace. I really appreciate him caring enough to complete the job. I was really surprised that Jam reached out to me and asked if I was happy with the service that I received, that made my day cause most management companies don't bother to follow up with the tenant to see if there workers completed the job. Thank you so much for caring Jam.
Google
5.0/5
Nov 3, 2025
Google - Dwight Walls - Progressive Urban Property Management
Absolutely love the service I have been receiving so far. Jam, the maintenance coordinator and Bob the technician are very professional and polite. No complaints on my end; just compliments from a satisfied tenant!
Google
5.0/5
Oct 31, 2025
Google - Plastiquinone QB - Progressive Urban Property Management
Attentive maintenance team. Thank you Bob and Jam
Google
5.0/5
Oct 31, 2025
Google - Jesus Notmeagain - Progressive Urban Property Management
Ray is the tech who replaced our furnace filters. Jam followed up with great communication. Thanks guys!
Google
5.0/5
Oct 30, 2025
Google - Lashaina Marks - Progressive Urban Property Management
I what to say thanks to Bob the handyman for helping me this afternoon i had a problem and he was really patient with me and he did not let me get off the phone until I was satisfied so thank you for that
Google
5.0/5
Oct 30, 2025
Google - RYAN NICOLE JOHNSON - Progressive Urban Property Management
So far we’ve had a great experience working with PUPM. Jam (maintenance coordinator) is pleasant and always replies to inquiries promptly. We really appreciate your professionalism.
Google
5.0/5
Oct 29, 2025
Google - Matthew Esherick - Progressive Urban Property Management
Amy P, Regine and the whole PUPM crew have been nothing short of amazing. Their hard work and creativity in terms of services offered is unparalleled. Most importantly, they are courteous and respectful towards our tenants, which is a huge priority for us. I look forward to continuing to work with them. EDIT: I want to add that Jess G has been working tirelessly on behalf of myself and our tenants. I'm grateful for how hard everyone has been working and it's producing results for everyone.
Google
1.0/5
Oct 24, 2025
Google - Cessely Fisher - Progressive Urban Property Management
I did not have a good experience with this management company. And it gives applications fee scams. I’ve done my research, so they are indeed a real company with good reviews. Actually to many Good all 5 star reviews 🤨 But my experience was a waste of time and money. I did the application as asked. They seen and received it. I screened shot the receipt of doing so. When it was time to move forward to screening something happened with them sending me the proper link. All morning We text back and forth to try to resolve it..but I kept receiving a link to redo my entire app and pay another fee. I then called in and when I spoke with the manager she was short and nasty as if I they didn’t receive my fee and implied the problem was in my end.I asked for a refund. she said that’s not how rental application work if I don’t want the place just say that. Well I do want the place or I would not have paid for an application. But if I can’t use the application fee through your app.. what exactly am I paying for? The unprofessional and careless attitude about someone else hard earn money is diabolical. She then said you won’t get a refund but you can come in because it’s been working for every one else like I’m lying about 35 dollars and the rental I’m applying for is 1350. She ended with if you want help I can come in. This online application is your process and as the manager if you can’t handle solving these issues choose another position. I hope the 35 benifits this company I will cut my loses. Be careful with these management companies these are not the owners and probably have know idea that they are scamming people and over charging for application fees. I understand we have to pay this for back ground credit ect.. but we are paying your not doing me any favors and as a customer I don’t owe you anything. This young lady was a poor representation of this company and any good experience before it. Steer clear
Google
5.0/5
Oct 22, 2025
Google - Clash With Steve - Progressive Urban Property Management
Working with Faye makes it easy.
Google
5.0/5
Oct 21, 2025
Google - Adam Baran - Progressive Urban Property Management
Faye is awesome. Easy to work with and anything you need she can get it done! Highly recommend!
Google
5.0/5
Oct 21, 2025
Google - Leon Chatman - Progressive Urban Property Management
Ms Faye was wonderful and very efficient!
Google
5.0/5
Oct 21, 2025
Google - Roman Lundgren - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Oct 20, 2025
Google - tommy russ - Progressive Urban Property Management
Fantastic service!
Google
5.0/5
Oct 19, 2025
Google - Tony Johnson - Progressive Urban Property Management
Neonna & Yvone are awesome to work with. Both very knowledgeable and dependable.
Google
4.0/5
Oct 18, 2025
Google - Keesha L - Progressive Urban Property Management
Appreciate how fast everything went and how helpful they have been
Google
5.0/5
Oct 17, 2025
Google - emily giovannini - Progressive Urban Property Management
Faye from progressive urban property management was extremely helpful and very quick to solve my problem. Our dryer didn’t work and thanks to her we now have a new dryer from Myers.
Google
5.0/5
Oct 17, 2025
Google - Eric Mims - Progressive Urban Property Management
Jam was very responsive to my request and keeping me up to date and Bob was jus the best he came early knocked the work out fast im very pleased today
Google
4.0/5
Oct 13, 2025
Google - Gregory Burnsworth - Progressive Urban Property Management
I've never met Mr Bob maintains person. But after urban property took over i made a call for maintenance my call was answered within 24 to 48 hours and in 72 hours my problem was addressed by Mr Carlton. And repair done within a hour. Mr Carlton suggested something else that would make me feel more comfortable living in my apartment. I have to say even living in large 100 apartment building I am satisfied staying in my apartment now. I have had very fast response to my request and so cooperative with me Thank you Urban property management
Google
5.0/5
Oct 12, 2025
Google - Love - Progressive Urban Property Management
Jam was tremendous fast and understanding with all of my maintenance request.They have been great people to lease from.
Google
5.0/5
Oct 10, 2025
Google - Caleb Bohanon - Progressive Urban Property Management
Jeanie L has been friendly and considerate in all of our dealings with PUPM so far. We are on week 2 of our lease, but communication has been prompt so far and all issues have been resolved swiftly. Will update next October with a full analysis of our treatment and the property management

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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