Managing Expectations…

Cleveland Property Management Company Serving all of Cuyahoga County

Welcome!

We are experienced, professional residential property managers helping owners and investors in Northeast Ohio

We provide property management services from single-family homes to multi-unit apartment buildings in Cuyahoga County including Cleveland, Lakewood, Parma, Middleburg Heights, Westlake, Cleveland Heights, Euclid, and other popular Cleveland area rental markets. We understand the challenges of being a landlord in Northeast Ohio – because we are rental owners ourselves for over 20 years! At Progressive Urban Property Management, we firmly believe that satisfied tenants lead to more profitable rentals for owners. By keeping happy tenants in their rentals longer, owners can avoid losses driven by vacant units, lease up fees, and make ready costs. Progressive Urban Property Management can provide a great experience for both tenants and owners. Call us today and we’ll be happy to help you with all your rental property needs!

Marketing, Leasing, and Property Maintenance that Safeguards Your Investment

We’ll see to the details that make the difference between a floundering rental unit or a source of passive income. We’ll provide an enforceable lease agreement for your home and list and market your property through many platforms to give it the most visibility, ensuring the highest rent and placement of a well-qualified tenant. After it’s rented, we’ll keep the property in top shape with detailed property evaluations and a proactive approach to maintenance.

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TENANT PLACEMENT & LEASING

All property showings are conducted in person, and our leasing criteria are fair but firm, including comprehensive background checks to ensure we provide quality tenants for our owners.

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Full-Service Property Management

We offer best-in-class services for single family homes as well as multifamily and commercial properties. We have the tools and processes in place to collect rents timely and communicate effectively with both tenants and owners.

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Maintenance

There’s not much we cannot do! With an in-house team (including a professional plumber), a 24/7 emergency service line, and a list of vetted, outside vendors, we’re proactive about maintaining your properties and are responsive to your tenants needs.

Improving the Rental Experience for Tenants in the Cleveland Area

Progressive Urban Property Management has available rental properties in Northeast Ohio to accommodate different budgets and lifestyles. We’d love to show you what’s available and help you get moved in.

We manage rental homes in Northeast Ohio, including the cities of Lakewood, Cleveland, Parma and Westlake to name a few.

We love connecting qualified tenants with their perfect home and are always looking for how we can improve your experience renting from us.

ACCESS THE TENANT PORTAL

To view your statements or pay your rent online, log into our tenant portal by clicking below.

MAINTENANCE REQUEST

If you are a current tenant in need of a repair or have an issue at your home, you may submit a maintenance request to our team below.

SEARCH RENTAL PROPERTIES

We offer single-family and multi-family properties for rent. Browse our inventory below and contact us to schedule a showing.

RENTAL APPLICATION

We make the application and tenant screening process easy. Click below to apply for a rental property today!

Client Reviews

5.0/5
5.0 /5
24 Reviews

Google
5.0/5
Aug 23, 2022
Google Progressive Urban Property Management Monique
Top tier experience as a prospective now current tenant. Holly made the process seamless, was always there to answer any questions and professional beyond words!! If I could give you guys a million stars I would!!! Thank you for everything!!!
Survey
5.0/5
Aug 11, 2022
Progressive Urban Property Management Damara
Progressive has been the on-site management company for a week and have already proved to be a classier outfit than the previous management co. The Manager Monique Price is down to earth and you can tell she takes pride in what she does because it shows in her decision making and is very respectful to tenants which is a breath of fresh air!! Way to go progressive and keep up the great work!!!
Survey
5.0/5
Aug 11, 2022
Progressive Urban Property Management Sandra
Monique Price, has helped me through everything, a good listener and she's been so helpful, very polite, I am very glad I met her , Monique keep up the good work . Thank you!
Google
5.0/5
Aug 11, 2022
Google Progressive Urban Property Management Amber
I briefly worked for this company as a maintenance coordinator. While it was not a fit for me, it is a great company. I got COVID my second week there and they were so wonderful about it. Amy is an absolute sweetheart. She is tough but always has her people's backs. While it did not work out I would absolutely recommend this company. They are fair with their owners and honest with their tenants. As is the nature of property management they are at the mercy of the owners. I wish them all the best of luck and believe they will do great things.
Google
5.0/5
Aug 9, 2022
Google Progressive Urban Property Management Teniel
They are thee best !!!! I love my new home,they made moving in a breeze,and they are great with communication and responding quickly to any questions or concerns.Amy and Michelle are the best.❤️❤️❤️
Survey
5.0/5
Jul 18, 2022
Progressive Urban Property Management Teniel
I love love love my New Home . Michelle was the best.they are very quick to respond to any questions and they made moving In feel extremely welcoming.❤️❤️❤️
Google
5.0/5
Jul 16, 2022
Google Progressive Urban Property Management Jace
George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.
Survey
5.0/5
Jun 13, 2022
Progressive Urban Property Management Linda
The staff is very professional and nice to work with.
Google
5.0/5
Apr 12, 2022
Google Progressive Urban Property Management JC
Progressive Urban Property Management (PUPM) goes above and beyond to create win-win solutions for tenants and landlords. They work with tenants to ensure that they are set up for success. They make sure repairs get completed smoothly and efficiently. Finally, as a landlord PUPM has helped me add value to my properties and continue to grow my portfolio. I highly recommend them and I look forward to continuing to work with them 🙂
Google
5.0/5
Apr 1, 2022
Google Progressive Urban Property Management DD
I've been with PUPM for a month now and I would highly recommend! George and Amy have been very helpful! They have an amazing team that is quick to respond to any questions or issues. The online portal is very user friendly as well.
Google
5.0/5
Feb 20, 2022
Google Progressive Urban Property Management Yoni
Been with PUPM for about 2.5 months, they have been able to get done in that short time nearly everything the previous company did not. So far excellent experience with them. They manage a 10 unit building and a 6 unit building for us.
Google
5.0/5
Feb 19, 2022
Google Progressive Urban Property Management Peter
So far Progressive Urban Property Managament has far outshined all the prior cleveland property managers by a mile.Living in Cleveland and Boston I can say that I was looking for a firm that “Did their job” and PUPM has done that and been professional while doing it.
Facebook
5.0/5
Jan 17, 2022
Facebook Progressive Urban Property Management Hussain
I saw a page review about Mrs Taisha carson and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs Taisha carson, your money is 100% secured,. Trust me you have nothing to lose You can contact her via Email:taishacarson021@gmail.com Whatsapp: +1 (910) 502-3651
Google
5.0/5
Dec 18, 2021
Google Progressive Urban Property Management Patrick
We've only been working with PUPM a short time but so far so good!
Google
5.0/5
Nov 23, 2021
Google Progressive Urban Property Management John
My experience so far has been pleasant. George and Amy both respond to my questions quickly. Email is the preferred form of communication I utilize, but I will call as well in order to gain clarity. I schedule an appointment via calenderly. My property requires renovations and I am having the utilities turned on which will require a 4-hour window, so in order to be cost-effective, the maintenance manager will start cleaning up the property and preparing my renovation quote while waiting for the utility representatives. Another company would have tried to make numerous trips - that would cost me extra money unnecessarily. I am a working mom with a family just trying to cash flow, I am not a bank and I do not want to feel my PM is taking advantage of me. Progressive Urban Property Management has not made me feel that way as someone new to the Cleveland market. They utilize buldium management software and my one wish thus far would be a chat/communication option that could be used along with the request option for questions by the landlords, for work Ex. if I am considering painting the brick, but it is not a need or necessity I can communicate this with my PM. Also videos along with photos would be great when doing the property inspection would be great for landlords. Also an option for landlords to upload documents to their profile under the PM account. This is my first property in the area and I will purchase more once I know I have a management team that will provide me the security and reliability that my property will require. I hope Progressive Urban Property Management will be a part of my plan. So far I believe they will be! I recommend Progressive Urban Property Management for out-of-state investors. George and Amy answer all my questions and I have many questions as it really takes a lot to trust a company to act in your best interest as a landlord.
Survey
5.0/5
Sep 14, 2021
Progressive Urban Property Management Mary
The staff was accommodating and very supportive with all move-in needs!
Google
5.0/5
Aug 8, 2021
Google Progressive Urban Property Management Jennifer
I’ve been living in one of the properties since Jan 2021. They are very responsive to issues with the house. In past places I’ve lived in would take the landlord a long time to fix stuff if they fix it at all. This company is the best I’ve ever seen. I have never had any issues with them and would definitely recommend them to others. I even love the app that you can pay your rent and submit Maintenance issues or any other issues that you may have. Thank you Progressive Leasing for being the best at what you do. P.S. Ryan is the best ever!
Google
5.0/5
Jul 22, 2021
Google Progressive Urban Property Management J
George Rofail has handled my rentals for the past 3 yrs and has made my job much easier by finding me quality tenants, remembering how I like things done and always getting it done smoothly. Thanks again
Survey
5.0/5
Jul 15, 2021
Progressive Urban Property Management Alexander
We were very fortunate to get into contact with George Rofail when we did! George was very helpful, kind, and considerate! He went the whole nine yards for us, from allowing us to get our first look at the house on very short notice to working with us closely through the entire onboarding process with unmatched support every step of the way. George was able to confidently guide us through any questions we had, provide quick and consistent communication, thoroughly organized and laid out all information and everything needed from our end, and most importantly he was very personable and smooth to work with. George is exactly who you want to speak with as a future tenant making any important lease decisions!
Google
5.0/5
Jul 15, 2021
Google Progressive Urban Property Management Alex
Our experience working with George Rofail at Progressive Urban Property Management was 10/10! Quite literally couldn't ask for better support while making such a decision. Working with them you can expect quick and consistent communication, great feedback and transparency on whatever questions you may have, and a well organized and thorough explanation to everything expected from you on your end. Great people, great service, great experience - highly recommend when given the opportunity to work with George!

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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