Cleveland Heights Property Management Services

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Marketing Rentals

We’re creating listings that get the attention of potential Cleveland Heights residents. With the right photos, a concise but informative description, and all of the information necessary to schedule a showing, we generate interest right away. With a responsive showing process and a willingness to answer as many questions as tenants have, we’re quick to collect applications and approve a new resident.

Enforceable Leases

A strong lease agreement is good for you, it’s good for your Cleveland Heights investment property, and it’s good for your incoming resident. We create leases that are clear about expectations and responsibilities. We’re careful to use the language and terminology that’s both legally compliant and legally enforceable in the state of Ohio. Let’s talk about your lease.

Protecting Properties

As soon as a tenant is approved, the lease is signed, and the move-in funds are collected, we do a final inspection to make sure your rental home is move-in ready and well-maintained. This inspection also protects you and your property by documenting its condition with photos and video. We can show tenants how we expect the property to be returned to us at the end of the lease term.

Maintenance

We know that maintenance is expensive and frustrating, especially if you’re managing vendors and contractors and tenant requests on your own.

Don’t do it on your own. Partner with Progressive Urban Property Management, and our smart, talented in-house maintenance team will respond to any repair needs at your property. We work closely with tenants and vendors to take care of your property.

Online Portals

By providing online portals for both owners and residents, we make the entire rental experience convenient and stress-free. Tenants use their portals to pay rent and request maintenance. As an owner, you can track rental payments, review financial reports, and follow maintenance invoices. Get in touch with us too. Our investment in technology allows us to communicate better and prioritize relationships.

Tenant Relationships

Cleveland Heights tenants move into your rental property expecting a high level of customer service.

We provide it. Our team has been able to balance that exceptional service with the need to hold tenants accountable to their lease agreements and our expectations for them. We know that happy tenants are more likely to renew their lease agreements, eliminating the expense of turnover and vacancy.

Finding the Value in Full-Service Cleveland Heights Property Management

Located just east of downtown Cleveland, Cleveland Heights is known for its historic charm, walkable neighborhoods, and a strong demand for rental properties. Whether you own a single-family home or a multi-unit apartment building, navigating this market takes expertise, and Progressive Urban Property Management can provide it.

Leverage our local market expertise. We know Cleveland Heights well, and that helps us set competitive rental prices and identify the most desirable neighborhoods for investments. We’ll work with owners to reduce vacancy rates with our proven marketing strategies. We’ll build better tenant retention and invest in satisfaction and service.

When you partner with us, you get more service, less stress, and peace of mind. We talk to landlords all the time and we know that managing a property feels like a full-time job. Working with us gives landlords the gift of time and peace of mind by taking on the daily responsibilities of tenant communication, repairs, and problem-solving.

It’s not just about logistics. We also maximize your ROI. From reducing expenses with preventative maintenance to setting optimal rent prices based on market trends, property management companies work to boost profitability for every unit in your portfolio.

Pricing Your Cleveland Heights Rental Home for Profit

You understand the risks of the wrong price. If you list your rental property in Cleveland Heights at a price that’s too high, you’ll face a longer vacancy. Price it too low, and you’re missing out on money that should be yours.

At Progressive Urban Property Management, we expertly price rental homes like yours, whether it’s a single-family home or a unit in a multi-family building. Let’s talk about how your rental compares to others on the market, and where the right price should land.

Leverage our experience and our data. Get a free rental analysis from our team, and allow us to help you price your property accurately and competitively.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
313 reviews
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285
4 star
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Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Quanteare - Progressive Urban Property Management
Our company Sanford And Son Tree Service became a vendor with PUMP. We received our first job within a week of signing up. The maintenance department agent Faye has been great always responsive in a timely manner. She is amazing to work with. Helps make finding and navigating the portal easy.
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.
Google
5.0/5
Mar 23, 2025
Google - Alexia - Progressive Urban Property Management
I just want to say that this company has been truly helpful with the process of looking for properties! Great variety and even greater houses to choose from I’m really thankful for Tiara and Jeanie L. for constantly staying in contact with my family and finding us the perfect home! Thank you again
Survey
5.0/5
Mar 21, 2025
- Hannah - Progressive Urban Property Management
I’ve been talking to Faye about my maintenance request and she put the order in right away and someone came out asap. She also check up on me just to make sure the work order was done.
Google
5.0/5
Mar 19, 2025
Google - Yovel - Progressive Urban Property Management
Very trustful and easy to work with, great customer service Faye is always there to assist and I will highly recommend for this company to mange your property.
Google
5.0/5
Mar 18, 2025
Google - Albert - Progressive Urban Property Management
We have been an appliance repair vendor working with Progressive for several months now. Faye and the Progressive team have been a pleasure to work with. Her communication and service is top notch. 5 stars!
Google
5.0/5
Mar 17, 2025
Google - Paul - Progressive Urban Property Management
Faye has been quick to reply to texts and emails, payments have been made in a very timely fashion. A pleasure to do business with.
Google
5.0/5
Mar 14, 2025
Google - Tierra - Progressive Urban Property Management
I have been working with Nicole and she is amazing. Any issues within the home, PUPM handled them right away. No complaints here.
Google
5.0/5
Mar 14, 2025
Google - Kerstin - Progressive Urban Property Management
It has been a pleasure working with PUPM, they really are amazing. After a maintenance request, Jam reached out to me. Making sure that everything went well and was repaired. Jam was absolutely professional and courteous.The maintenance team has all been amazing. Also Bob, who always seems to help us in every way. Bob has handled situations where he goes above and beyond.
Google
5.0/5
Mar 13, 2025
Google - Savannah - Progressive Urban Property Management
Nicole is very helpful and easy to talk to. Appreciate the ease of the portal and communicating with Nicole.
Google
5.0/5
Mar 13, 2025
Google - Maurice - Progressive Urban Property Management
This property management team has exceptional service. Bob always is efficient and has professional service 24/7. We appreciate Bob and all the work this company provides, with their professional team members.
Google
5.0/5
Feb 6, 2025
Google - Cindy - Progressive Urban Property Management
Urban property management is a great business to work with, especially Amy Pierce. She helped me with all of my issues Helped me out she went above and beyond thank you again Amy, this is Michael Kirk

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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