Contact Progressive Urban Property Management

Progressive Urban Real Estate Inc Office

Property Management Office

4001 Detroit Ave Suite 200, Cleveland, OH 44113

Contact Information

Phone (216) 273-0200
info@ClevelandPUPM.com

Contact Our Team About Your Property Management Needs

If you’re ready to talk about our services for your rental property, contact us at Progressive Urban Property Management. We’re confident we will bring you the highest possible return in the most professional fashion.

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Sign boards of Progessive Urban Real Estate Inc

About Our Team

Progressive Urban Property Management is led by George Rofail. George has roots in the rental business since he was 14 years old while doing property management duties for his parents. George is a graduate of St. Ignatius High School, has a mechanical engineering degree from Case Western Reserve University and has an MBA from Penn State University. While managing his family rentals and his own rental properties, George understands the rental market in Northeast Ohio and how to manage profitable rentals while providing a good home that tenants will want to live in for years.

The staff at Progressive Urban Property Management is an experienced group that is customer oriented and always happy to serve owners and tenants. From our leasing agents to our maintenance technicians, our team is well qualified and experienced to handle all your rental needs.

Progressive Urban Property Management is a division of Progressive Urban Real Estate that has been providing full real estate services since 1986. Progressive Urban Real Estate has a team of professional agents that have assisted thousands of buyers and sellers with their home and rental properties.

If you have any questions or are seeking property management services, we’d love to help. Fill out one of our easy contact forms here on our website and we’ll be in touch.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
274 reviews
5 star
248
4 star
13
3 star
3
2 star
0
1 star
10
0 star
0
Survey
5.0/5
Dec 2, 2024
- Crystal - Progressive Urban Property Management
Never had any issues communicating with maintenance she always make sure requests are on her top priority. good communication with Jamille 5 stars
Google
5.0/5
Nov 29, 2024
Google - Cheryl - Progressive Urban Property Management
Fred is professional when handling the queries i had.
Google
5.0/5
Nov 29, 2024
Google - Pardis - Progressive Urban Property Management
Had a leak in my basement and the maintenance tech Darren was fantastic. Did a great job fixing the leak. Also Faye was fantastic also. Calling the water company and making sure they turned my water back on and making sure I was taken care of. Both were great! Thank you both.
Google
5.0/5
Nov 27, 2024
Google - Jarreaud - Progressive Urban Property Management
They were very helpful and knowledgeable
Google
5.0/5
Nov 26, 2024
Google - Michael - Progressive Urban Property Management
I called Faye in customer care for a maintenance request she was quick to respond and very good at setting up an appointment . I appreciate her due diligence and hard work. Thanks
Google
5.0/5
Nov 26, 2024
Google - Marsha - Progressive Urban Property Management
We had a leak in one of our bedrooms which required not only fixing the leak but repainting of the ceiling and the wall in the room. That being said I could not use that room and I needed it fixed before Thanksgiving because my daughter is coming in from out of town. Neonna made herself available via text messages to not only give me updates but also to make sure that this would be a seamless process for us. Neonna was very responsive and made sure that we knew about the process every step of the way. She enlisted Shaun and Marc in roofing and James for the painting. Grant did a superb job on repainting the room in a timely manner. I am truly grateful to Neonna for all the hard work and her responsiveness to make this happen. Faye also was one of the first people I spoke with and she was very helpful as well when I was trying to navigate this issue. Very glad to know that we have a team at Progressive we can count on!!
Google
5.0/5
Nov 26, 2024
Google - Douglas - Progressive Urban Property Management
I have had a difficult time with one property due the the prior owner not completing a number of items and PUPM have been great to assist in getting these cleared up with the city. Amy Pierse has been willing to attend court hearing and coordinate with legal counsel to ensure these are taken care of and I do not need to travel into town to attend myself. For an out-of-town investor this is great help.
Google
5.0/5
Nov 25, 2024
Google - D - Progressive Urban Property Management
On time/ helpful Faya
Google
5.0/5
Nov 25, 2024
Google - THINK - Progressive Urban Property Management
Jamille was punctual and professional. Highly recommend this company
Google
5.0/5
Nov 25, 2024
Google - ReGine - Progressive Urban Property Management
Robert (Bob) is really the best! Really went above and beyond to fix things in my unit !! And to clean up the mess from a leak was way beyond. Thanks!
Google
5.0/5
Nov 25, 2024
Google - Tameka - Progressive Urban Property Management
I'm having the best experience with this company since they've taken over. Repair request have been addressed timely and efficiently. The whole team is awesome, especially Jamille with the scheduling of getting someone to making sure it was done to your liking. Appreciated!!
Google
5.0/5
Nov 22, 2024
Google - Felicia - Progressive Urban Property Management
I have had a great experience dealing with Monique Price. She seems to have a great amount of concern and empathy for Tennant’s, in a professional manner..Monique also has warm heartfelt personality, in which she addresses your concerns immediately. It would be great if there more individuals like her
Google
5.0/5
Nov 22, 2024
Google - LAVELLE - Progressive Urban Property Management
I want to say that PUPM is a great company to work with I'm a vendor for them and working with Neonna has been a great pleasure i recommend anyone doing business with them would be a pleasurable experience.
Google
5.0/5
Nov 20, 2024
Google - Sanjay - Progressive Urban Property Management
Fred is a great asset to the Company. I wish him the very best. He needs to be recognized for his hard work!
Google
5.0/5
Nov 20, 2024
Google - Grant - Progressive Urban Property Management
It was a pleasure working with neonna and her team. They are very organized and easy to communicate with and have given us several jobs that helped our company grow and I would recommend them to anybody
Google
5.0/5
Nov 19, 2024
Google - Sheyla - Progressive Urban Property Management
Great service especially from Faye, communication is on point, highly recommend
Survey
5.0/5
Nov 18, 2024
- Antonio - Progressive Urban Property Management
Jamelle is great she get the work orders put in immediately whenever I have any issue and her follow up is excellent I am very happy with Progressive
Survey
5.0/5
Nov 18, 2024
- Antonio - Progressive Urban Property Management
Jamille is absolutely awesome she submits any work orders needed in a timely fashion and her follow up is excellent I'm very happy with Progessive property management.
Google
5.0/5
Nov 18, 2024
Google - TZay - Progressive Urban Property Management
As a military veteran with children this is to me the BEST management company I’ve ever worked with in Cleveland. Timing, updates, and customer service is elite. Jamille is very kind and compassionate about your needs.
Google
5.0/5
Nov 18, 2024
Google - DiMarius - Progressive Urban Property Management
Well constructed and organized leasing company , the person who helped me name was Faye she was very aware of my problem & helpful I would recommend to anyone
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OUR AFFILIATIONS

Akron Cleveland Association Of Realtors Logo
Bigger Pockets Logo
National Association Of Residential Property Managers Logo
Yes MLS Logo
Equal Housing Opportunity Logo

ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

CONTACT US

Telephone: (216) 273-0200
E-mail: info@ClevelandPUPM.com

LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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