Expert Property Management in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
313 reviews
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285
4 star
12
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Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Quanteare - Progressive Urban Property Management
Our company Sanford And Son Tree Service became a vendor with PUMP. We received our first job within a week of signing up. The maintenance department agent Faye has been great always responsive in a timely manner. She is amazing to work with. Helps make finding and navigating the portal easy.
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.
Google
5.0/5
Mar 23, 2025
Google - Alexia - Progressive Urban Property Management
I just want to say that this company has been truly helpful with the process of looking for properties! Great variety and even greater houses to choose from I’m really thankful for Tiara and Jeanie L. for constantly staying in contact with my family and finding us the perfect home! Thank you again
Survey
5.0/5
Mar 21, 2025
- Hannah - Progressive Urban Property Management
I’ve been talking to Faye about my maintenance request and she put the order in right away and someone came out asap. She also check up on me just to make sure the work order was done.
Google
5.0/5
Mar 19, 2025
Google - Yovel - Progressive Urban Property Management
Very trustful and easy to work with, great customer service Faye is always there to assist and I will highly recommend for this company to mange your property.
Google
5.0/5
Mar 18, 2025
Google - Albert - Progressive Urban Property Management
We have been an appliance repair vendor working with Progressive for several months now. Faye and the Progressive team have been a pleasure to work with. Her communication and service is top notch. 5 stars!
Google
5.0/5
Mar 17, 2025
Google - Paul - Progressive Urban Property Management
Faye has been quick to reply to texts and emails, payments have been made in a very timely fashion. A pleasure to do business with.
Google
5.0/5
Mar 14, 2025
Google - Tierra - Progressive Urban Property Management
I have been working with Nicole and she is amazing. Any issues within the home, PUPM handled them right away. No complaints here.
Google
5.0/5
Mar 14, 2025
Google - Kerstin - Progressive Urban Property Management
It has been a pleasure working with PUPM, they really are amazing. After a maintenance request, Jam reached out to me. Making sure that everything went well and was repaired. Jam was absolutely professional and courteous.The maintenance team has all been amazing. Also Bob, who always seems to help us in every way. Bob has handled situations where he goes above and beyond.
Google
5.0/5
Mar 13, 2025
Google - Savannah - Progressive Urban Property Management
Nicole is very helpful and easy to talk to. Appreciate the ease of the portal and communicating with Nicole.
Google
5.0/5
Mar 13, 2025
Google - Maurice - Progressive Urban Property Management
This property management team has exceptional service. Bob always is efficient and has professional service 24/7. We appreciate Bob and all the work this company provides, with their professional team members.
Google
5.0/5
Feb 6, 2025
Google - Cindy - Progressive Urban Property Management
Urban property management is a great business to work with, especially Amy Pierce. She helped me with all of my issues Helped me out she went above and beyond thank you again Amy, this is Michael Kirk

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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