Property Management in Parma and Parma Heights

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Rental Listings

The right listing can make a big difference in how quickly your property rents and who ends up renting it. We are intentional about how we create the copy, stage the photos, and present the full package to potential tenants. We make sure your listing stands out in a crowded and competitive Parma rental market. You’ll be impressed with how your listing looks online, and we’ll turn that attention into showings, applications, and ultimately, a signed lease agreement.

Tenant Screening

We often get questions about how we choose tenants. The answer is: with careful, consistent, and rigorous tenant screening. We collect a lot of data on the applicants who want to live in your rental home. We evaluate credit, income, and rental history, and we look for past evictions and criminal activity. Placing a well-qualified resident is important to us, and we do that while following all state and federal fair housing laws.We’ll find the right resident.

Communication

Once a tenant is approved, the first thing we do is establish our expectations for the tenancy. This highlights the way we prioritize communication. Our investment in tenant relationships starts with good communication. Residents know how to reach us, what to do when maintenance is needed, and where and how to pay rent. We’re available 24/7 for emergencies, and we’re accessible when there’s a question to be answered or a problem to be solved.

Repair Requests

Responding to maintenance requests right away is something that comes easy to us at Progressive Urban Property Management. That’s thanks to our talented and responsive in-house maintenance team. Having these professionals immediately available keeps maintenance costs down and ensures that we get to the problem as soon as we know about it. Our maintenance plans are supported by the vendors and contractors we work with when bigger projects are needed.

Lease Enforcement

Rent is collected on-time every month. This is partly due to how easy we make it. Residents can pay rent online easily and conveniently.

We’re also serious about lease enforcement. We hold tenants accountable to what they’ve agreed to in their lease agreement, and that includes paying rent when it’s due, reporting maintenance when it’s noticed, and keeping the property in good, clean condition for the duration of the tenancy.

Retaining Residents

Parma tenants are an important part of your ROI. You cannot earn money on your investment property if that property is not occupied.

We understand this basic truth and that’s why we focus on tenant retention. By keeping residents in place, we avoid expensive turnover costs and vacancy expenses. Our retention rates are high, thanks to our attention to resident satisfaction and our commitment to meeting the needs of your property.

Increasing Rental Value in Parma and Parma Heights with Improvements and Upgrades

Landlords and investors partner with us to take care of the day-to-day logistics involved in leasing, managing, and maintaining rental homes in Parma and Parma Heights.

But we do more than that. We also make recommendations on how to earn more with your investment.

For example, we may recommend updates and improvements.

Increasing the rental value of your property doesn’t always require major renovations. Often, cost-effective updates and improvements, such as modernizing fixtures, adding a fresh coat of paint, or upgrading appliances, can have just as much impact at a fraction of the cost.

Partnering with our experienced property management team can help maximize your investment. Count on us to assess your property and provide customized recommendations that highlight areas of improvement that will attract quality tenants and justify higher rental rates. With the right advice, small upgrades can lead to significant returns.

We implement retention policies and we limit vacancy. We choose tenants carefully and we prioritize preventative maintenance. All of this contributes to a rental experience that’s both more pleasant and more profitable.

Pricing Your Parma Rental Property to Attract Great Residents Quickly

You know how crucial it is to set the right price for your rental property. Overpricing your Parma rental could lead to extended vacancies, while underpricing means leaving money on the table.

At Progressive Urban Property Management, we specialize in pricing rental properties accurately, whether it’s a single-family home or a unit in a multi-family building, or an entire floor of apartments in a building. We’ll evaluate your property against current market trends to identify the ideal rental price.

Take advantage of our expertise and data-driven approach. Request a free rental analysis today, and let us help you maximize your property’s rental value while staying competitive.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
313 reviews
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Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Quanteare - Progressive Urban Property Management
Our company Sanford And Son Tree Service became a vendor with PUMP. We received our first job within a week of signing up. The maintenance department agent Faye has been great always responsive in a timely manner. She is amazing to work with. Helps make finding and navigating the portal easy.
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.
Google
5.0/5
Mar 23, 2025
Google - Alexia - Progressive Urban Property Management
I just want to say that this company has been truly helpful with the process of looking for properties! Great variety and even greater houses to choose from I’m really thankful for Tiara and Jeanie L. for constantly staying in contact with my family and finding us the perfect home! Thank you again
Survey
5.0/5
Mar 21, 2025
- Hannah - Progressive Urban Property Management
I’ve been talking to Faye about my maintenance request and she put the order in right away and someone came out asap. She also check up on me just to make sure the work order was done.
Google
5.0/5
Mar 19, 2025
Google - Yovel - Progressive Urban Property Management
Very trustful and easy to work with, great customer service Faye is always there to assist and I will highly recommend for this company to mange your property.
Google
5.0/5
Mar 18, 2025
Google - Albert - Progressive Urban Property Management
We have been an appliance repair vendor working with Progressive for several months now. Faye and the Progressive team have been a pleasure to work with. Her communication and service is top notch. 5 stars!
Google
5.0/5
Mar 17, 2025
Google - Paul - Progressive Urban Property Management
Faye has been quick to reply to texts and emails, payments have been made in a very timely fashion. A pleasure to do business with.
Google
5.0/5
Mar 14, 2025
Google - Tierra - Progressive Urban Property Management
I have been working with Nicole and she is amazing. Any issues within the home, PUPM handled them right away. No complaints here.
Google
5.0/5
Mar 14, 2025
Google - Kerstin - Progressive Urban Property Management
It has been a pleasure working with PUPM, they really are amazing. After a maintenance request, Jam reached out to me. Making sure that everything went well and was repaired. Jam was absolutely professional and courteous.The maintenance team has all been amazing. Also Bob, who always seems to help us in every way. Bob has handled situations where he goes above and beyond.
Google
5.0/5
Mar 13, 2025
Google - Savannah - Progressive Urban Property Management
Nicole is very helpful and easy to talk to. Appreciate the ease of the portal and communicating with Nicole.
Google
5.0/5
Mar 13, 2025
Google - Maurice - Progressive Urban Property Management
This property management team has exceptional service. Bob always is efficient and has professional service 24/7. We appreciate Bob and all the work this company provides, with their professional team members.
Google
5.0/5
Feb 6, 2025
Google - Cindy - Progressive Urban Property Management
Urban property management is a great business to work with, especially Amy Pierce. She helped me with all of my issues Helped me out she went above and beyond thank you again Amy, this is Michael Kirk

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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