Cleveland Property Management Services You Can Trust

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Setting the Right Rent

The right rent impacts how quickly we’re able to rent your residential property in Cleveland and what kind of tenants we’re able to attract.

Using our data and our knowledge of the local market and its competing properties, we establish a rental value that’s accurate, competitive, and most importantly – profitable.

Strategic Marketing

Partner with us, and your listing will get the attention it needs to have your property rented quickly and to good tenants. We invest in high-quality photos, concise descriptions, and a syndicated online presence across all the popular rental sites as well as our own website. We manage responsive showings and offer convenient online applications.

Cleveland Tenants

Screening tenants is objective, fair, legally compliant, and rigorous. We’re looking for high-quality residents who will be easy to work with. Once a tenant is approved, we work hard to ensure they enjoy living in your property. Tenant relationships are critical, and we balance the need for tenant accountability with a commitment to tenant service.

Affordable Repairs

Maintaining your Cleveland rental property leads to lower costs and higher property values. Our talented, experienced in-house maintenance staff and outside vendor relationships ensure your property’s condition is protected. We invest in cost-effective repairs and limit expensive emergencies and deferred maintenance.

Accounting Reports

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

Trust and Technology

With advanced property management platforms and systems, we can provide our owners with custom property management resources and our residents with easy and accessible services and solutions. It’s about convenience and accessibility. This leads to more trust, more transparency, and a better rental experience for all of us.

Progressive Urban Property Management is Committed to Delivering Exceptional Property Management to All Cleveland Neighborhoods

We care about community.

That means we’re committed not only to managing your property, but to investing in the neighborhoods where your rental properties happen to be.

We understand the importance of location. Properties near the Gateway District may attract the biggest Cleveland Cavaliers and Guardians fans who’d love to walk to games. Cleveland Browns fans might want a rental close to an RTA line that can drop them off outside of the waterfront stadium. Maybe an art connoisseur is searching for a place close to the Cleveland Museum of Art. We know our city well. We serve Cleveland, including single-family and multi-family rental properties across all of Cuyahoga County and Lorain County, including Lakewood, Parma, Middleburg Heights, Westlake, among other cities.

In Cleveland, find us leasing, managing, and maintaining investment properties in Ohio City, Edgewater, Detroit-Shoreway, Tremont, Downtown, North Collinwood, Kamm’s Corner, Old Brooklyn, Clark-Fulton, Lee-Miles, and Buckeye-Shaker.

Building a strong sense of community is essential when managing Cleveland rental homes. Our years of experience have shown us that a positive neighborhood connection can significantly impact tenant satisfaction, retention rates, and even property value. Engaging with local communities through partnerships, neighborhood events, and open communication demonstrates commitment and encourages tenants to view your property as more than just a rental. It’s their home. By participating in the Cleveland community, we often gain access to valuable resources and insights, from reliable local contractors to potential residents. Successful property management is not just about maintaining buildings—it’s about creating environments where people and communities thrive.

Understanding the Importance of the Right Rental Value

The right rental price ensures you attract a large pool of qualified tenants. It also means you don’t have to worry about an extended vacancy and the expense that comes with it.

Our experience as Cleveland property managers allows us to gather the latest and most accurate data and analytics, measuring your property against the competing properties on the market. We understand the local rental values, the tenant demands, and the subtle shifts that impact your rental price.

Ask for a free rental analysis. We’ll make sure you’re asking the right amount of rent.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
308 reviews
5 star
326
4 star
20
3 star
6
2 star
2
1 star
22
0 star
0

Google
1.0/5
Mar 3, 2026
Google - Amber Cawthon - Progressive Urban Property Management
I paid a $250 holding fee at the end of December for a unit I intended to rent. Over the next two months, there were repeated delays with inspection scheduling and paperwork. I was told the delays were related to CMHA requesting additional items. However, I later received direct communication from CMHA that did not reflect the same information, which created confusion. The deposit amount also changed multiple times. Within a 24-hour period, I was quoted two different amounts, and no finalized lease or confirmed move-in date was provided. During a recorded phone conversation regarding the same unit, concerns about the second bathroom were discussed and it was suggested not to mention them. That made me uncomfortable. After ongoing confusion and lack of clear documentation, I chose to withdraw. My $250 holding fee has not been refunded. I recommend proceeding with caution
Google
5.0/5
Mar 2, 2026
Google - Deandria Rice - Progressive Urban Property Management
My experience has been easy, smooth & authentic. Jess has been very helpful through the whole process. She communicates very well & ensures you get what you need. Thank you Jess and Urban property management.
Google
5.0/5
Feb 27, 2026
Google - Elise Legleitner - Progressive Urban Property Management
They made what was needed very clear and I feel confident with the house I’m renting and It was a pretty simple process! Thank you Jeanie for everything!
Google
5.0/5
Feb 26, 2026
Google - Mr. Hodge - Progressive Urban Property Management
Jeanie did her job to the T!
Google
5.0/5
Feb 23, 2026
Google - Katherine Boisvert - Progressive Urban Property Management
Regine at PUPM has been responsive, professional, and easy to work with. As remote investors, strong communication is essential, and she consistently delivers. We appreciate her reliability and support in managing our Cleveland properties. Thanks Regine and PUPM! From the Boreal Team
Google
1.0/5
Feb 17, 2026
Google - Jazmyne Darby - Progressive Urban Property Management
Sad to say I’m really disappointed in this company I’ve been having serious problems in my unit SUCH AS SHOWER BEING CLOGGED FOR 30 whole days ! This company is terrible ! They had people move in an apartment that wasn’t even ready for move in still haven’t fixed my issue in 30 days ! Also the apartment I stay in trash outside no one comes to clean I can go and on well I guess I be the first to say this COMPANY REALLY PLAYED !
Google
5.0/5
Feb 16, 2026
Google - Elizabeth Oestreicher - Progressive Urban Property Management
I had a great experience with Jam, who checked in with me about my property. Bob came out to do maintenance and he did a great job explaining everything and giving me options.
Google
1.0/5
Feb 13, 2026
Google - Adam Martinez - Progressive Urban Property Management
UPDATED REVIEW TO THEIR REPLY: Gave my money in late November. They said I needed to "onboard" which I paid the money and met with them on the phone. They did not collect or attempt to collect rent until January! Beware of these people.... ORIGINAL: I am extremely disappointed with Progressive Urban Property Management. What I expected to be a professional, reliable management experience turned into a nightmare as a landlord. Communication was consistently poor. It often took days to get return calls or responses, even on time sensitive issues. More importantly, there was little to no urgency or effort when it came to collecting rent that was months behind. As the owner, I felt like I was the one pushing for action, instead of being supported by the management company I was paying. A major reason you hire property management is to protect your investment, handle tenant issues, and enforce collections. Unfortunately, that did not happen here. The lack of follow through and accountability cost me both time and money. I would not recommend this company to landlords who want proactive management, strong communication, and firm rent enforcement.
Google
5.0/5
Feb 6, 2026
Google - Ashley Lanzer - Progressive Urban Property Management
Amy has been so pleasant and VERY helpful throughout the entire process!
Google
1.0/5
Jan 26, 2026
Google - Justin Kovalycsik - Progressive Urban Property Management
Unbelievably unprofessional and unresponsive. We have been living in one of their Ohio City properties for 8 months. When we moved in, the unit was filthy and the washer and dryer not hooked up. WE had to clean the mess left by the previous tenants that had only worsened over the 7 months that the unit was left abandoned. Since then we have had countless maintenance issues that have gone unsolved. It took them over 4 months to repair a leak in the roof, and the water damage inside has still not been addressed. Three different people have come to look at our furnace that stopped working and none of them were able to find a solution to the problem. It took them almost 2 months to fix a broken light socket. Our water, along with the adjoining apartment's, suddenly turned off (we haven't missed any rent payments) and we were told it wasn't an emergency and the maintenance team scolded us over the phone. You can contact whomever at this management company and you will not get a response. They do half-assed work and then ask for a 5-star review on Google. Amy Pierse, the operations manager, reached out to me when these issues first started but has since ignored any correspondence since. These people do not care about their tenants, let alone their properties and those properties' owners. Do NOT rent from Progressive Urban Property Management.
Google
5.0/5
Jan 9, 2026
Google - M Roundtree - Progressive Urban Property Management
In Regards to the Jeremy the Exterminator he's been to our residents twice an he's done a thorough job. He is very pleasant,would recommend him to exterminate any place we would live in. 5stars for Jeremy ⭐️⭐️⭐️⭐️⭐️ we definitely see improvement. Thanks for sending someone who will get the job done.
Google
2.0/5
Jan 8, 2026
Google - Erica Komorowski - Progressive Urban Property Management
Avoid at all costs, if you’re able! They really don’t care about their tenants or their property. Our old landlord sold the duplex we live in and this company bought it. First few months we spent fighting with them trying to overcharge us after being told by multiple people are rent would not change once ownership was transferred. We finally get that figured out after MONTHS of back and forth with the office. Then, right after we sign a new lease with them we have new neighbors move in below us in the duplex who smoke cigarettes inside stinking up their unit as well as our entire unit. I am severely allergic to cigarette smoke, management simply doesn’t care. I left a note directly to our neighbors as well as reported them to management every single time I smelt cigarettes coming through OUR vents into OUR unit. They say they deal with it but the neighbors continue to do it with complete disregard to us and our pets living above the getting secondhand smoke. Our lease has a huge clause about smoking and how its terms for lease termination, yet 6 reports later I am still waking up to cigarette smoke coming into our bedroom through the vents. For FOUR STRAIGHT MONTHS! They don’t care about their property CLEARLY but the lack of care for tenants is where I get frustrated.
Google
5.0/5
Jan 7, 2026
Google - Natan - Progressive Urban Property Management
Excellent Property Management company. I’ve had to switch multiple times and I’m sticking with them. Mareez has been exceptionally great to work with. Any concerns I voiced were handled patiently and quickly. Don’t waste your time anywhere else.
Google
4.0/5
Jan 6, 2026
Google - Angela Huff - Progressive Urban Property Management
The company is prompt when it comes to certain maintenance requests!! Jam and Bob does great work. They also communicate upon arrival
Google
5.0/5
Dec 30, 2025
Google - Maria Camila Castro - Progressive Urban Property Management
Big shout out to Bob, so attentive and always finds a solution. Great communication and stays on top of everything. Thank you Bob for all your help
Google
5.0/5
Dec 30, 2025
Google - Him Him - Progressive Urban Property Management
Yep
Google
5.0/5
Dec 22, 2025
Google - Lawrence C. - Progressive Urban Property Management
Jeanie L.
Google
5.0/5
Dec 22, 2025
Google - James Roundtree - Progressive Urban Property Management
Ella was awesome. She answered our questions and our concerns. After 2 years at this property we are now able to speak to a live person instead of chatting with AI. Thank you again Ella
Google
5.0/5
Dec 22, 2025
Google - Richie G - Progressive Urban Property Management
5 star Rating Maintenance Great job
Google
5.0/5
Dec 21, 2025
Google - Bruce Ahn - Progressive Urban Property Management
The PUPM team is fantastic - very responsive and professional. Would highly recommend! Entire maintenance team (including Jam) is fantastic. Always go above and beyond to get issues resolved professionally and completely. I'll be onboarding my future properties with them!

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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