Cleveland Property Management Services You Can Trust

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Setting the Right Rent

The right rent impacts how quickly we’re able to rent your residential property in Cleveland and what kind of tenants we’re able to attract.

Using our data and our knowledge of the local market and its competing properties, we establish a rental value that’s accurate, competitive, and most importantly – profitable.

Strategic Marketing

Partner with us, and your listing will get the attention it needs to have your property rented quickly and to good tenants. We invest in high-quality photos, concise descriptions, and a syndicated online presence across all the popular rental sites as well as our own website. We manage responsive showings and offer convenient online applications.

Cleveland Tenants

Screening tenants is objective, fair, legally compliant, and rigorous. We’re looking for high-quality residents who will be easy to work with. Once a tenant is approved, we work hard to ensure they enjoy living in your property. Tenant relationships are critical, and we balance the need for tenant accountability with a commitment to tenant service.

Affordable Repairs

Maintaining your Cleveland rental property leads to lower costs and higher property values. Our talented, experienced in-house maintenance staff and outside vendor relationships ensure your property’s condition is protected. We invest in cost-effective repairs and limit expensive emergencies and deferred maintenance.

Accounting Reports

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

Trust and Technology

With advanced property management platforms and systems, we can provide our owners with custom property management resources and our residents with easy and accessible services and solutions. It’s about convenience and accessibility. This leads to more trust, more transparency, and a better rental experience for all of us.

Progressive Urban Property Management is Committed to Delivering Exceptional Property Management to All Cleveland Neighborhoods

We care about community.

That means we’re committed not only to managing your property, but to investing in the neighborhoods where your rental properties happen to be.

We understand the importance of location. Properties near the Gateway District may attract the biggest Cleveland Cavaliers and Guardians fans who’d love to walk to games. Cleveland Browns fans might want a rental close to an RTA line that can drop them off outside of the waterfront stadium. Maybe an art connoisseur is searching for a place close to the Cleveland Museum of Art. We know our city well. We serve Cleveland, including single-family and multi-family rental properties across all of Cuyahoga County and Lorain County, including Lakewood, Parma, Middleburg Heights, Westlake, among other cities.

In Cleveland, find us leasing, managing, and maintaining investment properties in Ohio City, Edgewater, Detroit-Shoreway, Tremont, Downtown, North Collinwood, Kamm’s Corner, Old Brooklyn, Clark-Fulton, Lee-Miles, and Buckeye-Shaker.

Building a strong sense of community is essential when managing Cleveland rental homes. Our years of experience have shown us that a positive neighborhood connection can significantly impact tenant satisfaction, retention rates, and even property value. Engaging with local communities through partnerships, neighborhood events, and open communication demonstrates commitment and encourages tenants to view your property as more than just a rental. It’s their home. By participating in the Cleveland community, we often gain access to valuable resources and insights, from reliable local contractors to potential residents. Successful property management is not just about maintaining buildings—it’s about creating environments where people and communities thrive.

Understanding the Importance of the Right Rental Value

The right rental price ensures you attract a large pool of qualified tenants. It also means you don’t have to worry about an extended vacancy and the expense that comes with it.

Our experience as Cleveland property managers allows us to gather the latest and most accurate data and analytics, measuring your property against the competing properties on the market. We understand the local rental values, the tenant demands, and the subtle shifts that impact your rental price.

Ask for a free rental analysis. We’ll make sure you’re asking the right amount of rent.

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“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
256 reviews
5 star
0
4 star
239
3 star
7
2 star
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Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.
Google
5.0/5
Aug 20, 2025
Google - Josh Myers - Progressive Urban Property Management
Great customer of ours! Faye is always a pleasure to deal with and always prompt with payment! Thanks for your business!!!
Google
5.0/5
Aug 16, 2025
Google - Reuben Buckner - Progressive Urban Property Management
I cannot say enough great things about Jess. From the moment she greeted me, it was clear this wasn’t just a job for her. She genuinely cares about her clients and their experience. She went above and beyond in every possible way, making me feel welcomed, heard, and respected throughout the entire showing. Jess was knowledgeable, patient, and incredibly detail-oriented. She answered every question I had with confidence and honesty, and even brought up things I hadn’t thought to consider. Her professionalism is unmatched, but what truly sets her apart is her kindness and authenticity. It’s rare to meet someone who’s not only great at their job but also truly invested in helping people find the perfect home. She took her time, never rushed me, and made sure I had all the information I needed to make an informed decision. She followed up promptly and made the entire process seamless and stress free.
Google
5.0/5
Aug 15, 2025
Google - Josie Odijk - Progressive Urban Property Management
Faye and Joe and the entire team at PUPM are amazingly responsive, professional and friendly - any issue is addressed quickly and thoroughly - I would give 10 stars 🤩
Google
5.0/5
Aug 8, 2025
Google - joseph quinn - Progressive Urban Property Management
Faye was great to work with! Quick response
Google
5.0/5
Aug 6, 2025
Google - priscilla ortiz - Progressive Urban Property Management
Jeanie & Jessica have nothing but helpful helping me threw all the documents of the lease of the property they really knew how to treat a tenant thank you ladies so so much!!!
Google
5.0/5
Aug 5, 2025
Google - Willie Davis - Progressive Urban Property Management
Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.
Google
5.0/5
Jul 31, 2025
Google - Anthony West - Progressive Urban Property Management
We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban
Google
5.0/5
Jul 30, 2025
Google - Ino - Progressive Urban Property Management
Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far
Google
5.0/5
Jul 29, 2025
Google - DEE kAY - Progressive Urban Property Management
Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.
Google
5.0/5
Jul 25, 2025
Google - Robert Milburn - Progressive Urban Property Management
Jen L. Was patient and informative regarding rental details.
Survey
5.0/5
Jul 22, 2025
Survey - Amanda - Progressive Urban Property Management
Fast process and very great with communication and responding back.
Jeanie L has been very helpful and great with my moving process.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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