Full-Service Commercial Property Management In Cleveland

Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.

We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban

Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far

Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.

Jen L. Was patient and informative regarding rental details.

Fast process and very great with communication and responding back. Jeanie L has been very helpful and great with my moving process.

Amy P, Regine and the whole PUPM crew have been nothing short of amazing. Their hard work and creativity in terms of services offered is unparalleled. Most importantly, they are courteous and respectful towards our tenants, which is a huge priority for us. I look forward to continuing to work with them.

Faye and the entire Progressive team have been fantastic to work with! We've partnered with them as an appliance repair vendor, and the experience has been nothing but positive. They're responsive, straightforward, and incredibly easy to work with. Exactly the kind of partnership we value. Definitely a 5-star team!

Amy, Christina, and Regine are awesome. I needed a property management team to manage one of our duplexes and they were heaven sent. After dealing with bunk contractors and multiple delays in rehab we needed this property on the market. The team at PUPM, guided us in the right direction, were eagerly helpful with our requests, very professional and prompt. I wish I had found them much sooner. Thank you!

The PUPM team is fantastic - very responsive and professional. Would highly recommend!

Jess, was my leasing agent that took care of me from the moment she showed me the property to the minute she handed me the keys. The entire process was smooth, simple, and easy to understand with her detailed and thorough explanations of each process. Anytime ! had a question she was always available, flexibly working around both of our schedules and very considerate of my time. Overall,my experience with Jess as my very first leasing agent was simply excellent and couldn't fathom an easier process.

Maintenance was completed in time and Jam even checked in with me after to make sure everything was satisfactory.

I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁

Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.

Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!

I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!

There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.

To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫

I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.

Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.