Customized Property Management in Garfield Heights

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Advertising Homes

When your Garfield Heights rental home is ready for the market, we’re ready to create a memorable and engaging listing. With professional photos, detailed descriptions, and an invitation to see your home, prospective applicants are quick to get in touch. We’re sharing your property on all the popular rental sites and getting all the attention it needs to keep your vacancy period to a minimum. Our strategic marketing and online advertising leads to an efficient and effective leasing experience.

Tenant Placement

Our job as your property management partner is to identify, place, and retain high quality tenants who can be trusted to pay the rent on time and take good care of your property.

We do that with a smart screening process that’s fair, objective, and consistent with all state and federal fair housing laws. The tenants we place have solid financials, verifiable income, and a record of positive rental experiences. We stand behind the tenants we place.

Creating Leases

Once we have a tenant approved and a property that’s move-in ready, it’s time to sign and execute the lease agreement and collect the move-in funds.

Before we do all that, we make sure your new resident understands the expectations we have for them and for the entire tenancy. We’ll take our time answering questions, explaining our rent collection policy, and going over the procedure for reporting maintenance needs, keeping everyone on the same page.

Efficient Repairs

When it’s time to respond to a repair request or make an update or invest in preventative services that protect your property, we do so in a way that’s efficient and cost-effective. Owners have the opportunity to leverage our in-house maintenance team, which is the best way to keep costs contained and to ensure that high-quality work is completed when it’s needed.

Accurate Financials

Wondering where you stand financially with your Garfield Heights investment property?

We show you.

Owners have access to updated financial reports and accounting statements through their online portal, where they can see when rent is paid and how much their maintenance invoices add up to. Our accounting is accurate, detailed, and transparent.

Investing in Tech

Our willingness to invest in technology allows us to spend less time on the easily automated tasks and more time working to increase your profitability and earnings. We believe this is a people-first industry, and the relationships we establish are important to us. Property management technology allows us to keep our systems and processes consistent, detailed, and error-free. We have everything covered when it comes to leasing, management, and maintenance.

Balancing Excellent Customer Service with Careful Tenant Accountability

Progressive Urban Property Management understands the importance of good tenant relationships.

As your Garfield Heights property management partner, we understand how to expertly balance tenant service with tenant accountability.

Providing exceptional service and ensuring tenant satisfaction not only creates positive relationships and stable rental experiences, but also leads to higher retention and less turnover—saving you time, money, and effort in finding new tenants.

At the same time, accountability remains a priority, with lease agreements and responsibilities being consistently enforced to protect your investment. We collect rent on time. We conduct inspections. We follow up with tenants when maintenance is needed, and we make sure that the lease agreement is being respected.

With the right property manager, you can rest assured that tenant satisfaction and compliance go hand in hand, creating a harmonious and efficient rental experience.

This is part of our commitment to a customized rental experience. We get to know your residents.

Garfield Heights Rental Values and How to Price Your Property

We want to make sure you earn as much as possible on your Garfield Heights rental property.

To do that, we need the right price.

You may have an idea of what you want to earn, but the truth is, the local rental market drives the price. We understand the competition, the demand for rental homes like yours, and the way your property condition and amenities measure up against the other homes for rent.

We specialize in pricing Garfield Heights rentals to capitalize on the area’s affordable housing market, ensuring both attractive rental rates for tenants and strong profitability for investors. We also collect data and insights that can be useful in understanding how your investment fits into the market.

The result is an accurate and competitive rental price that also has your profitability in mind. We are here to make sure you don’t lose money on vacancy, bad tenants, or turnover.

Ask us for a free rental analysis.

Garfield Heights 3
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
325 reviews
5 star
296
4 star
13
3 star
3
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Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.
Google
5.0/5
Apr 28, 2025
Google - Carolyn - Progressive Urban Property Management
Jam was very polite and took care of the problem at my property he was just wonderful
Google
5.0/5
Apr 24, 2025
Google - Tonyetta - Progressive Urban Property Management
I love having PUPM. They are very efficient and understanding. Jam and Bob are amazing also. I would recommend PUPM at anytime.
Google
5.0/5
Apr 22, 2025
Google - Cheryl - Progressive Urban Property Management
I love all of you guys from day one you all game in the door taking of the property like you are supposed to do and everyone has done a good job. Faye, Jean, & Ella are some of the ladies that I have spoken to over the phone and they all are so pleasant to talk to and they get the job done thank you all so much and I can't leave out the ones that send me emails thank you all so much. Cheryl
Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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