Customized Property Management in Garfield Heights

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Advertising Homes

When your Garfield Heights rental home is ready for the market, we’re ready to create a memorable and engaging listing. With professional photos, detailed descriptions, and an invitation to see your home, prospective applicants are quick to get in touch. We’re sharing your property on all the popular rental sites and getting all the attention it needs to keep your vacancy period to a minimum. Our strategic marketing and online advertising leads to an efficient and effective leasing experience.

Tenant Placement

Our job as your property management partner is to identify, place, and retain high quality tenants who can be trusted to pay the rent on time and take good care of your property.

We do that with a smart screening process that’s fair, objective, and consistent with all state and federal fair housing laws. The tenants we place have solid financials, verifiable income, and a record of positive rental experiences. We stand behind the tenants we place.

Creating Leases

Once we have a tenant approved and a property that’s move-in ready, it’s time to sign and execute the lease agreement and collect the move-in funds.

Before we do all that, we make sure your new resident understands the expectations we have for them and for the entire tenancy. We’ll take our time answering questions, explaining our rent collection policy, and going over the procedure for reporting maintenance needs, keeping everyone on the same page.

Efficient Repairs

When it’s time to respond to a repair request or make an update or invest in preventative services that protect your property, we do so in a way that’s efficient and cost-effective. Owners have the opportunity to leverage our in-house maintenance team, which is the best way to keep costs contained and to ensure that high-quality work is completed when it’s needed.

Accurate Financials

Wondering where you stand financially with your Garfield Heights investment property?

We show you.

Owners have access to updated financial reports and accounting statements through their online portal, where they can see when rent is paid and how much their maintenance invoices add up to. Our accounting is accurate, detailed, and transparent.

Investing in Tech

Our willingness to invest in technology allows us to spend less time on the easily automated tasks and more time working to increase your profitability and earnings. We believe this is a people-first industry, and the relationships we establish are important to us. Property management technology allows us to keep our systems and processes consistent, detailed, and error-free. We have everything covered when it comes to leasing, management, and maintenance.

Balancing Excellent Customer Service with Careful Tenant Accountability

Progressive Urban Property Management understands the importance of good tenant relationships.

As your Garfield Heights property management partner, we understand how to expertly balance tenant service with tenant accountability.

Providing exceptional service and ensuring tenant satisfaction not only creates positive relationships and stable rental experiences, but also leads to higher retention and less turnover—saving you time, money, and effort in finding new tenants.

At the same time, accountability remains a priority, with lease agreements and responsibilities being consistently enforced to protect your investment. We collect rent on time. We conduct inspections. We follow up with tenants when maintenance is needed, and we make sure that the lease agreement is being respected.

With the right property manager, you can rest assured that tenant satisfaction and compliance go hand in hand, creating a harmonious and efficient rental experience.

This is part of our commitment to a customized rental experience. We get to know your residents.

Garfield Heights Rental Values and How to Price Your Property

We want to make sure you earn as much as possible on your Garfield Heights rental property.

To do that, we need the right price.

You may have an idea of what you want to earn, but the truth is, the local rental market drives the price. We understand the competition, the demand for rental homes like yours, and the way your property condition and amenities measure up against the other homes for rent.

We specialize in pricing Garfield Heights rentals to capitalize on the area’s affordable housing market, ensuring both attractive rental rates for tenants and strong profitability for investors. We also collect data and insights that can be useful in understanding how your investment fits into the market.

The result is an accurate and competitive rental price that also has your profitability in mind. We are here to make sure you don’t lose money on vacancy, bad tenants, or turnover.

Ask us for a free rental analysis.

Garfield Heights 3
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
256 reviews
5 star
0
4 star
239
3 star
7
2 star
2
1 star
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Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.
Google
5.0/5
Aug 20, 2025
Google - Josh Myers - Progressive Urban Property Management
Great customer of ours! Faye is always a pleasure to deal with and always prompt with payment! Thanks for your business!!!
Google
5.0/5
Aug 16, 2025
Google - Reuben Buckner - Progressive Urban Property Management
I cannot say enough great things about Jess. From the moment she greeted me, it was clear this wasn’t just a job for her. She genuinely cares about her clients and their experience. She went above and beyond in every possible way, making me feel welcomed, heard, and respected throughout the entire showing. Jess was knowledgeable, patient, and incredibly detail-oriented. She answered every question I had with confidence and honesty, and even brought up things I hadn’t thought to consider. Her professionalism is unmatched, but what truly sets her apart is her kindness and authenticity. It’s rare to meet someone who’s not only great at their job but also truly invested in helping people find the perfect home. She took her time, never rushed me, and made sure I had all the information I needed to make an informed decision. She followed up promptly and made the entire process seamless and stress free.
Google
5.0/5
Aug 15, 2025
Google - Josie Odijk - Progressive Urban Property Management
Faye and Joe and the entire team at PUPM are amazingly responsive, professional and friendly - any issue is addressed quickly and thoroughly - I would give 10 stars 🤩
Google
5.0/5
Aug 8, 2025
Google - joseph quinn - Progressive Urban Property Management
Faye was great to work with! Quick response
Google
5.0/5
Aug 6, 2025
Google - priscilla ortiz - Progressive Urban Property Management
Jeanie & Jessica have nothing but helpful helping me threw all the documents of the lease of the property they really knew how to treat a tenant thank you ladies so so much!!!
Google
5.0/5
Aug 5, 2025
Google - Willie Davis - Progressive Urban Property Management
Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.
Google
5.0/5
Jul 31, 2025
Google - Anthony West - Progressive Urban Property Management
We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban
Google
5.0/5
Jul 30, 2025
Google - Ino - Progressive Urban Property Management
Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far
Google
5.0/5
Jul 29, 2025
Google - DEE kAY - Progressive Urban Property Management
Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.
Google
5.0/5
Jul 25, 2025
Google - Robert Milburn - Progressive Urban Property Management
Jen L. Was patient and informative regarding rental details.
Survey
5.0/5
Jul 22, 2025
Survey - Amanda - Progressive Urban Property Management
Fast process and very great with communication and responding back.
Jeanie L has been very helpful and great with my moving process.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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