Customized Property Management in Garfield Heights

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Advertising Homes

When your Garfield Heights rental home is ready for the market, we’re ready to create a memorable and engaging listing. With professional photos, detailed descriptions, and an invitation to see your home, prospective applicants are quick to get in touch. We’re sharing your property on all the popular rental sites and getting all the attention it needs to keep your vacancy period to a minimum. Our strategic marketing and online advertising leads to an efficient and effective leasing experience.

Tenant Placement

Our job as your property management partner is to identify, place, and retain high quality tenants who can be trusted to pay the rent on time and take good care of your property.

We do that with a smart screening process that’s fair, objective, and consistent with all state and federal fair housing laws. The tenants we place have solid financials, verifiable income, and a record of positive rental experiences. We stand behind the tenants we place.

Creating Leases

Once we have a tenant approved and a property that’s move-in ready, it’s time to sign and execute the lease agreement and collect the move-in funds.

Before we do all that, we make sure your new resident understands the expectations we have for them and for the entire tenancy. We’ll take our time answering questions, explaining our rent collection policy, and going over the procedure for reporting maintenance needs, keeping everyone on the same page.

Efficient Repairs

When it’s time to respond to a repair request or make an update or invest in preventative services that protect your property, we do so in a way that’s efficient and cost-effective. Owners have the opportunity to leverage our in-house maintenance team, which is the best way to keep costs contained and to ensure that high-quality work is completed when it’s needed.

Accurate Financials

Wondering where you stand financially with your Garfield Heights investment property?

We show you.

Owners have access to updated financial reports and accounting statements through their online portal, where they can see when rent is paid and how much their maintenance invoices add up to. Our accounting is accurate, detailed, and transparent.

Investing in Tech

Our willingness to invest in technology allows us to spend less time on the easily automated tasks and more time working to increase your profitability and earnings. We believe this is a people-first industry, and the relationships we establish are important to us. Property management technology allows us to keep our systems and processes consistent, detailed, and error-free. We have everything covered when it comes to leasing, management, and maintenance.

Balancing Excellent Customer Service with Careful Tenant Accountability

Progressive Urban Property Management understands the importance of good tenant relationships.

As your Garfield Heights property management partner, we understand how to expertly balance tenant service with tenant accountability.

Providing exceptional service and ensuring tenant satisfaction not only creates positive relationships and stable rental experiences, but also leads to higher retention and less turnover—saving you time, money, and effort in finding new tenants.

At the same time, accountability remains a priority, with lease agreements and responsibilities being consistently enforced to protect your investment. We collect rent on time. We conduct inspections. We follow up with tenants when maintenance is needed, and we make sure that the lease agreement is being respected.

With the right property manager, you can rest assured that tenant satisfaction and compliance go hand in hand, creating a harmonious and efficient rental experience.

This is part of our commitment to a customized rental experience. We get to know your residents.

Garfield Heights Rental Values and How to Price Your Property

We want to make sure you earn as much as possible on your Garfield Heights rental property.

To do that, we need the right price.

You may have an idea of what you want to earn, but the truth is, the local rental market drives the price. We understand the competition, the demand for rental homes like yours, and the way your property condition and amenities measure up against the other homes for rent.

We specialize in pricing Garfield Heights rentals to capitalize on the area’s affordable housing market, ensuring both attractive rental rates for tenants and strong profitability for investors. We also collect data and insights that can be useful in understanding how your investment fits into the market.

The result is an accurate and competitive rental price that also has your profitability in mind. We are here to make sure you don’t lose money on vacancy, bad tenants, or turnover.

Ask us for a free rental analysis.

Garfield Heights 3
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
334 reviews
5 star
305
4 star
13
3 star
3
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Google
5.0/5
Jun 17, 2025
Google - Jocelyn - Progressive Urban Property Management
I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁
Google
5.0/5
Jun 16, 2025
Google - Ray - Progressive Urban Property Management
Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.
Google
5.0/5
Jun 11, 2025
Google - Steven - Progressive Urban Property Management
There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.
Google
5.0/5
Jun 11, 2025
Google - J - Progressive Urban Property Management
I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!
Google
5.0/5
Jun 11, 2025
Google - Candi - Progressive Urban Property Management
Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!
Google
5.0/5
Jun 11, 2025
Google - Jeana - Progressive Urban Property Management
To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫
Google
5.0/5
Jun 9, 2025
Google - Nicole - Progressive Urban Property Management
I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.
Google
5.0/5
Jun 6, 2025
Google - Laura - Progressive Urban Property Management
Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.
Google
5.0/5
Jun 5, 2025
Google - Roman - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Jun 4, 2025
Google - Sophia - Progressive Urban Property Management
Thankful for the maintenance team, Carlton fixed my NASTY MOLDY shower and replaced it with a beautiful glass shower that is easy to keep clean and when Carlton is doing the job, the job is always done right and with great skill. He rebuilt our porch, and it is wonderful and structurally sound, which I could not have said before he replaced it with fine wood working skills! Jam also did a great job supporting the wonderful maintenance crew, the man, the myth, THE LEGEND, Carlton. Bless you Carlton, you made my life a wayyyyyyy better place.
Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.
Google
5.0/5
Apr 28, 2025
Google - Carolyn - Progressive Urban Property Management
Jam was very polite and took care of the problem at my property he was just wonderful
Google
5.0/5
Apr 24, 2025
Google - Tonyetta - Progressive Urban Property Management
I love having PUPM. They are very efficient and understanding. Jam and Bob are amazing also. I would recommend PUPM at anytime.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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