Customized Property Management in Garfield Heights

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Advertising Homes

When your Garfield Heights rental home is ready for the market, we’re ready to create a memorable and engaging listing. With professional photos, detailed descriptions, and an invitation to see your home, prospective applicants are quick to get in touch. We’re sharing your property on all the popular rental sites and getting all the attention it needs to keep your vacancy period to a minimum. Our strategic marketing and online advertising leads to an efficient and effective leasing experience.

Tenant Placement

Our job as your property management partner is to identify, place, and retain high quality tenants who can be trusted to pay the rent on time and take good care of your property.

We do that with a smart screening process that’s fair, objective, and consistent with all state and federal fair housing laws. The tenants we place have solid financials, verifiable income, and a record of positive rental experiences. We stand behind the tenants we place.

Creating Leases

Once we have a tenant approved and a property that’s move-in ready, it’s time to sign and execute the lease agreement and collect the move-in funds.

Before we do all that, we make sure your new resident understands the expectations we have for them and for the entire tenancy. We’ll take our time answering questions, explaining our rent collection policy, and going over the procedure for reporting maintenance needs, keeping everyone on the same page.

Efficient Repairs

When it’s time to respond to a repair request or make an update or invest in preventative services that protect your property, we do so in a way that’s efficient and cost-effective. Owners have the opportunity to leverage our in-house maintenance team, which is the best way to keep costs contained and to ensure that high-quality work is completed when it’s needed.

Accurate Financials

Wondering where you stand financially with your Garfield Heights investment property?

We show you.

Owners have access to updated financial reports and accounting statements through their online portal, where they can see when rent is paid and how much their maintenance invoices add up to. Our accounting is accurate, detailed, and transparent.

Investing in Tech

Our willingness to invest in technology allows us to spend less time on the easily automated tasks and more time working to increase your profitability and earnings. We believe this is a people-first industry, and the relationships we establish are important to us. Property management technology allows us to keep our systems and processes consistent, detailed, and error-free. We have everything covered when it comes to leasing, management, and maintenance.

Balancing Excellent Customer Service with Careful Tenant Accountability

Progressive Urban Property Management understands the importance of good tenant relationships.

As your Garfield Heights property management partner, we understand how to expertly balance tenant service with tenant accountability.

Providing exceptional service and ensuring tenant satisfaction not only creates positive relationships and stable rental experiences, but also leads to higher retention and less turnover—saving you time, money, and effort in finding new tenants.

At the same time, accountability remains a priority, with lease agreements and responsibilities being consistently enforced to protect your investment. We collect rent on time. We conduct inspections. We follow up with tenants when maintenance is needed, and we make sure that the lease agreement is being respected.

With the right property manager, you can rest assured that tenant satisfaction and compliance go hand in hand, creating a harmonious and efficient rental experience.

This is part of our commitment to a customized rental experience. We get to know your residents.

Garfield Heights Rental Values and How to Price Your Property

We want to make sure you earn as much as possible on your Garfield Heights rental property.

To do that, we need the right price.

You may have an idea of what you want to earn, but the truth is, the local rental market drives the price. We understand the competition, the demand for rental homes like yours, and the way your property condition and amenities measure up against the other homes for rent.

We specialize in pricing Garfield Heights rentals to capitalize on the area’s affordable housing market, ensuring both attractive rental rates for tenants and strong profitability for investors. We also collect data and insights that can be useful in understanding how your investment fits into the market.

The result is an accurate and competitive rental price that also has your profitability in mind. We are here to make sure you don’t lose money on vacancy, bad tenants, or turnover.

Ask us for a free rental analysis.

Garfield Heights 3
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
358 reviews
5 star
376
4 star
21
3 star
6
2 star
2
1 star
21
0 star
0

Google
1.0/5
Jan 14, 2026
Google - Adam Martinez - Progressive Urban Property Management
I am extremely disappointed with Progressive Urban Property Management. What I expected to be a professional, reliable management experience turned into a nightmare as a landlord. Communication was consistently poor. It often took days to get return calls or responses, even on time sensitive issues. More importantly, there was little to no urgency or effort when it came to collecting rent that was months behind. As the owner, I felt like I was the one pushing for action, instead of being supported by the management company I was paying. A major reason you hire property management is to protect your investment, handle tenant issues, and enforce collections. Unfortunately, that did not happen here. The lack of follow through and accountability cost me both time and money. I would not recommend this company to landlords who want proactive management, strong communication, and firm rent enforcement.
Google
5.0/5
Jan 9, 2026
Google - M Roundtree - Progressive Urban Property Management
In Regards to the Jeremy the Exterminator he's been to our residents twice an he's done a thorough job. He is very pleasant,would recommend him to exterminate any place we would live in. 5stars for Jeremy ⭐️⭐️⭐️⭐️⭐️ we definitely see improvement. Thanks for sending someone who will get the job done.
Google
2.0/5
Jan 8, 2026
Google - Erica Komorowski - Progressive Urban Property Management
Avoid at all costs, if you’re able! They really don’t care about their tenants or their property. Our old landlord sold the duplex we live in and this company bought it. First few months we spent fighting with them trying to overcharge us after being told by multiple people are rent would not change once ownership was transferred. We finally get that figured out after MONTHS of back and forth with the office. Then, right after we sign a new lease with them we have new neighbors move in below us in the duplex who smoke cigarettes inside stinking up their unit as well as our entire unit. I am severely allergic to cigarette smoke, management simply doesn’t care. I left a note directly to our neighbors as well as reported them to management every single time I smelt cigarettes coming through OUR vents into OUR unit. They say they deal with it but the neighbors continue to do it with complete disregard to us and our pets living above the getting secondhand smoke. Our lease has a huge clause about smoking and how its terms for lease termination, yet 6 reports later I am still waking up to cigarette smoke coming into our bedroom through the vents. For FOUR STRAIGHT MONTHS! They don’t care about their property CLEARLY but the lack of care for tenants is where I get frustrated.
Google
5.0/5
Jan 7, 2026
Google - Natan - Progressive Urban Property Management
Excellent Property Management company. I’ve had to switch multiple times and I’m sticking with them. Mareez has been exceptionally great to work with. Any concerns I voiced were handled patiently and quickly. Don’t waste your time anywhere else.
Google
4.0/5
Jan 6, 2026
Google - Angela Huff - Progressive Urban Property Management
The company is prompt when it comes to certain maintenance requests!! Jam and Bob does great work. They also communicate upon arrival
Google
5.0/5
Dec 30, 2025
Google - Maria Camila Castro - Progressive Urban Property Management
Big shout out to Bob, so attentive and always finds a solution. Great communication and stays on top of everything. Thank you Bob for all your help
Google
5.0/5
Dec 29, 2025
Google - Him Him - Progressive Urban Property Management
Yep
Google
5.0/5
Dec 22, 2025
Google - Richie G - Progressive Urban Property Management
5 star Rating Maintenance Great job
Google
5.0/5
Dec 22, 2025
Google - James Roundtree - Progressive Urban Property Management
Ella was awesome. She answered our questions and our concerns. After 2 years at this property we are now able to speak to a live person instead of chatting with AI. Thank you again Ella
Google
5.0/5
Dec 22, 2025
Google - Lawrence C. - Progressive Urban Property Management
Jeanie L.
Google
5.0/5
Dec 21, 2025
Google - Bruce Ahn - Progressive Urban Property Management
The PUPM team is fantastic - very responsive and professional. Would highly recommend! Entire maintenance team (including Jam) is fantastic. Always go above and beyond to get issues resolved professionally and completely. I'll be onboarding my future properties with them!
Google
5.0/5
Dec 20, 2025
Google - Andre Bogan - Progressive Urban Property Management
Amazing communication, Bob the technician came out immediately for any problem I’ve had, and Jam is great in following up and making sure the maintenance order was complete, thank you Progressive Urban!!!!
Google
5.0/5
Dec 17, 2025
Google - Tee - Progressive Urban Property Management
Jeanie is very understanding and polite. Great property management company!
Google
5.0/5
Dec 16, 2025
Google - Damien Bowman - Progressive Urban Property Management
The team at PUPM is honestly among the best I’ve ever worked with in any industry. They are incredibly quick to respond, and the best part is that they actually get things done right the first time. Sam and Bob make living at 1442 completely hassle-free; they keep the building spotless and always make sure it feels safe. If you get the chance to move here or work with this team, jump on it. You definitely won't regret the decision.
Google
5.0/5
Dec 16, 2025
Google - Jeremy Lipp - Progressive Urban Property Management
I transitioned my portfolio to PUPM mid-2025, and could not be more satisfied with their team. Pupm, led by Ops Manager Amy Pierse, are: - Attentive - Highly responsive - Transparent - High level of business acumen As an out of state owner, this is the team you want running your properties.
Google
5.0/5
Dec 11, 2025
Google - Antoinette Grier - Progressive Urban Property Management
I’m very satisfied with the service I got from Jeanie L. She was very respectful and nice. She made the process very easy for me. She’s a wonderful person. I appreciate her so much. Absolutely great service.
Google
5.0/5
Dec 11, 2025
Google - Dwight Mitchell - Progressive Urban Property Management
Faye and Steve was on point when I called very proud tenant.
Google
5.0/5
Dec 9, 2025
Google - Sean Nickens - Progressive Urban Property Management
Survey
5.0/5
Dec 8, 2025
Survey - Angel James - Progressive Urban Property Management
My recent experience was great. Bob the technician installed a new doorbell for my home. He also installed a new lock for my screen door because the old one was broken. Jam from PUMP reached out to me about my maintenance request to make sure everything was fixed. Jam was polite. Thank you!.
Google
5.0/5
Dec 5, 2025
Google - Brenda Dickenson - Progressive Urban Property Management

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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