Customized Property Management in Garfield Heights

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Advertising Homes

When your Garfield Heights rental home is ready for the market, we’re ready to create a memorable and engaging listing. With professional photos, detailed descriptions, and an invitation to see your home, prospective applicants are quick to get in touch. We’re sharing your property on all the popular rental sites and getting all the attention it needs to keep your vacancy period to a minimum. Our strategic marketing and online advertising leads to an efficient and effective leasing experience.

Tenant Placement

Our job as your property management partner is to identify, place, and retain high quality tenants who can be trusted to pay the rent on time and take good care of your property.

We do that with a smart screening process that’s fair, objective, and consistent with all state and federal fair housing laws. The tenants we place have solid financials, verifiable income, and a record of positive rental experiences. We stand behind the tenants we place.

Creating Leases

Once we have a tenant approved and a property that’s move-in ready, it’s time to sign and execute the lease agreement and collect the move-in funds.

Before we do all that, we make sure your new resident understands the expectations we have for them and for the entire tenancy. We’ll take our time answering questions, explaining our rent collection policy, and going over the procedure for reporting maintenance needs, keeping everyone on the same page.

Efficient Repairs

When it’s time to respond to a repair request or make an update or invest in preventative services that protect your property, we do so in a way that’s efficient and cost-effective. Owners have the opportunity to leverage our in-house maintenance team, which is the best way to keep costs contained and to ensure that high-quality work is completed when it’s needed.

Accurate Financials

Wondering where you stand financially with your Garfield Heights investment property?

We show you.

Owners have access to updated financial reports and accounting statements through their online portal, where they can see when rent is paid and how much their maintenance invoices add up to. Our accounting is accurate, detailed, and transparent.

Investing in Tech

Our willingness to invest in technology allows us to spend less time on the easily automated tasks and more time working to increase your profitability and earnings. We believe this is a people-first industry, and the relationships we establish are important to us. Property management technology allows us to keep our systems and processes consistent, detailed, and error-free. We have everything covered when it comes to leasing, management, and maintenance.

Balancing Excellent Customer Service with Careful Tenant Accountability

Progressive Urban Property Management understands the importance of good tenant relationships.

As your Garfield Heights property management partner, we understand how to expertly balance tenant service with tenant accountability.

Providing exceptional service and ensuring tenant satisfaction not only creates positive relationships and stable rental experiences, but also leads to higher retention and less turnover—saving you time, money, and effort in finding new tenants.

At the same time, accountability remains a priority, with lease agreements and responsibilities being consistently enforced to protect your investment. We collect rent on time. We conduct inspections. We follow up with tenants when maintenance is needed, and we make sure that the lease agreement is being respected.

With the right property manager, you can rest assured that tenant satisfaction and compliance go hand in hand, creating a harmonious and efficient rental experience.

This is part of our commitment to a customized rental experience. We get to know your residents.

Garfield Heights Rental Values and How to Price Your Property

We want to make sure you earn as much as possible on your Garfield Heights rental property.

To do that, we need the right price.

You may have an idea of what you want to earn, but the truth is, the local rental market drives the price. We understand the competition, the demand for rental homes like yours, and the way your property condition and amenities measure up against the other homes for rent.

We specialize in pricing Garfield Heights rentals to capitalize on the area’s affordable housing market, ensuring both attractive rental rates for tenants and strong profitability for investors. We also collect data and insights that can be useful in understanding how your investment fits into the market.

The result is an accurate and competitive rental price that also has your profitability in mind. We are here to make sure you don’t lose money on vacancy, bad tenants, or turnover.

Ask us for a free rental analysis.

Garfield Heights 3
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
329 reviews
5 star
290
4 star
12
3 star
6
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Google
5.0/5
Oct 31, 2025
Google - Plastiquinone QB - Progressive Urban Property Management
Attentive maintenance team. Thank you Bob and Jam
Google
5.0/5
Oct 31, 2025
Google - Jesus Notmeagain - Progressive Urban Property Management
Ray is the tech who replaced our furnace filters. Jam followed up with great communication. Thanks guys!
Google
5.0/5
Oct 30, 2025
Google - Lashaina Marks - Progressive Urban Property Management
I what to say thanks to Bob the handyman for helping me this afternoon i had a problem and he was really patient with me and he did not let me get off the phone until I was satisfied so thank you for that
Google
5.0/5
Oct 30, 2025
Google - RYAN NICOLE JOHNSON - Progressive Urban Property Management
So far we’ve had a great experience working with PUPM. Jam (maintenance coordinator) is pleasant and always replies to inquiries promptly. We really appreciate your professionalism.
Google
5.0/5
Oct 29, 2025
Google - Matthew Esherick - Progressive Urban Property Management
Amy P, Regine and the whole PUPM crew have been nothing short of amazing. Their hard work and creativity in terms of services offered is unparalleled. Most importantly, they are courteous and respectful towards our tenants, which is a huge priority for us. I look forward to continuing to work with them. EDIT: I want to add that Jess G has been working tirelessly on behalf of myself and our tenants. I'm grateful for how hard everyone has been working and it's producing results for everyone.
Google
1.0/5
Oct 24, 2025
Google - Cessely Fisher - Progressive Urban Property Management
I did not have a good experience with this management company. And it gives applications fee scams. I’ve done my research, so they are indeed a real company with good reviews. Actually to many Good all 5 star reviews 🤨 But my experience was a waste of time and money. I did the application as asked. They seen and received it. I screened shot the receipt of doing so. When it was time to move forward to screening something happened with them sending me the proper link. All morning We text back and forth to try to resolve it..but I kept receiving a link to redo my entire app and pay another fee. I then called in and when I spoke with the manager she was short and nasty as if I they didn’t receive my fee and implied the problem was in my end.I asked for a refund. she said that’s not how rental application work if I don’t want the place just say that. Well I do want the place or I would not have paid for an application. But if I can’t use the application fee through your app.. what exactly am I paying for? The unprofessional and careless attitude about someone else hard earn money is diabolical. She then said you won’t get a refund but you can come in because it’s been working for every one else like I’m lying about 35 dollars and the rental I’m applying for is 1350. She ended with if you want help I can come in. This online application is your process and as the manager if you can’t handle solving these issues choose another position. I hope the 35 benifits this company I will cut my loses. Be careful with these management companies these are not the owners and probably have know idea that they are scamming people and over charging for application fees. I understand we have to pay this for back ground credit ect.. but we are paying your not doing me any favors and as a customer I don’t owe you anything. This young lady was a poor representation of this company and any good experience before it. Steer clear
Google
5.0/5
Oct 22, 2025
Google - Clash With Steve - Progressive Urban Property Management
Working with Faye makes it easy.
Google
5.0/5
Oct 21, 2025
Google - Adam Baran - Progressive Urban Property Management
Faye is awesome. Easy to work with and anything you need she can get it done! Highly recommend!
Google
5.0/5
Oct 21, 2025
Google - Leon Chatman - Progressive Urban Property Management
Ms Faye was wonderful and very efficient!
Google
5.0/5
Oct 21, 2025
Google - Roman Lundgren - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Oct 20, 2025
Google - tommy russ - Progressive Urban Property Management
Fantastic service!
Google
5.0/5
Oct 19, 2025
Google - Tony Johnson - Progressive Urban Property Management
Neonna & Yvone are awesome to work with. Both very knowledgeable and dependable.
Google
4.0/5
Oct 18, 2025
Google - Keesha L - Progressive Urban Property Management
Appreciate how fast everything went and how helpful they have been
Google
5.0/5
Oct 17, 2025
Google - emily giovannini - Progressive Urban Property Management
Faye from progressive urban property management was extremely helpful and very quick to solve my problem. Our dryer didn’t work and thanks to her we now have a new dryer from Myers.
Google
5.0/5
Oct 17, 2025
Google - Eric Mims - Progressive Urban Property Management
Jam was very responsive to my request and keeping me up to date and Bob was jus the best he came early knocked the work out fast im very pleased today
Google
4.0/5
Oct 13, 2025
Google - Gregory Burnsworth - Progressive Urban Property Management
I've never met Mr Bob maintains person. But after urban property took over i made a call for maintenance my call was answered within 24 to 48 hours and in 72 hours my problem was addressed by Mr Carlton. And repair done within a hour. Mr Carlton suggested something else that would make me feel more comfortable living in my apartment. I have to say even living in large 100 apartment building I am satisfied staying in my apartment now. I have had very fast response to my request and so cooperative with me Thank you Urban property management
Google
5.0/5
Oct 12, 2025
Google - Love - Progressive Urban Property Management
Jam was tremendous fast and understanding with all of my maintenance request.They have been great people to lease from.
Google
5.0/5
Oct 10, 2025
Google - Caleb Bohanon - Progressive Urban Property Management
Jeanie L has been friendly and considerate in all of our dealings with PUPM so far. We are on week 2 of our lease, but communication has been prompt so far and all issues have been resolved swiftly. Will update next October with a full analysis of our treatment and the property management
Survey
5.0/5
Oct 9, 2025
Survey - Urvish Patel - Progressive Urban Property Management
Mareez Roufail was excellent helping us with onboarding
Google
5.0/5
Oct 7, 2025
Google - LaQuanda Chappel - Progressive Urban Property Management
Once I was finally added to PUPM Company. Monique walked me through joining the system and she was able to get work orders left behind by the previous owner submitted by their maintenance guy Bob, who arrived the following day. Bob was very nice and completed the repair needed for my bathroom sink and he also bought me a new filter for my furnace. I really appreciate him caring enough to complete the job. I was really surprised that Jam reached out to me and asked if I was happy with the service that I received, that made my day cause most management companies don't bother to follow up with the tenant to see if there workers completed the job. Thank you so much for caring Jam.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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