Trustworthy Property Management Throughout the Northeast Ohio Area

Why Hire Progressive Urban Property Management?

We remove the headaches of self-managing your rental property and the potential missteps with marketing, leasing, and maintenance that can hold it back from delivering its best potential income.

We strongly believe that the path to profitability begins with tenant satisfaction. Owners will experience losses with high turnover due to vacancy costs, make ready costs, and leasing expenses. To keep tenant’s satisfied, it starts with placing a qualified tenant and ensuring that the property has the needs of the tenants. Responding quickly to repairs, good property maintenance, and solid communication with the tenants will reduce turnover.

Northeast Ohio has many homes and buildings over 100 years old. Rentals can have a variety of maintenance issues from lead safety concerns to bedbugs. Our property management staff has experience in working in these rentals and understanding what can happen. Our maintenance team can provide you with property inspection reports with pictures and discuss necessary repairs as well as repairs that can be deferred. Recommendations will also be made on upgrades and remodels to maximize rental income.

We stay up to date on local laws and regulations that can impact tenant placing, building requirements, and evictions. We also prepare tax forms for landlords both in and out-of-state. We save our clients potential lost time and money from non-compliance.

Our owners appreciate how well we stay in communication, and our testimonials show that we work to exceed expectations.

Property Owner Services

Our services include but are not limited to the following.

Rental Analysis

We will look at your property and estimate a potential rental rate given the condition and features. Our detailed analysis uses data on nearby comparable rentals and other variables to propose rental rates.

The rental analysis will ensure that your rental unit is priced correctly for the market and to ensure maximum revenue.

Property Listing and Marketing

We advertise your property with high-quality photos and across multiple platforms to reach as many potential tenants as possible.

When the available property reaches enough applicants to find the right fit, it brings the highest rent and reduces the chance of vacancies.

We will schedule all showings to prospective tenants.

Tenant Screening and Lease Preparation

Our background checks include credit, criminal, and prior rental history. We create a move-in condition report and document with photos.

We will collect a security deposit and first month’s rent as well as prepare a detailed, compliant, and enforceable lease agreement.

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We offer convenient online lease signing and sew up every detail so the tenant onboarding experience is seamless.

Our thorough tenant screening process reduces the chances of a problem tenant or costly eviction.

Maintaining Rental Properties Proactively

After renting, we perform detailed property evaluations with options for yearly or every 120-day inspections. We provide preliminary repair estimates, if required.

This proactive approach to maintenance reduces costs and keeps your property compliant with ever-changing local regulations.

Maintenance Requests and Repairs

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

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Owner Statements and Tax Forms

Reviewing your property’s performance is easy.

We provide detailed monthly owner statements available anytime through the owner’s portal.

We also issue an end-of-year 1099 for your tax reporting purposes.

GET A FREE RENTAL ANALYSIS

Do you know how to set the correct rental price for your property?

It’s crucial to your success that you do!

If the listed price is too high, it will extend the time your property is vacant and cost you money in lost rent. If it’s too low, you will miss out on your best return possible and lower your property’s ROI.

We have experience renting out properties in popular rental markets such as Lakewood, Parma, Cleveland, Euclid, Westlake, Fairview, and elsewhere in Northeast Ohio. So we know how to set a rental price that attracts qualified tenants and gets your property rented quickly.

Request your free rental analysis from our team and we’ll provide the number to maximize your property’s income potential.

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Working with Progressive Urban Property Management

Whether you're looking for us to simply coordinate tenant placement or step in as your full-service property manager, we'll take care of it with pride. We also offer a la carte services for property inspection and evaluation as well as a rental price analysis for investors.

Our competitive pricing packages have no hidden fees or surprise surcharges, thereby offering a clear understanding of costs. In addition, our clients appreciate our no-nonsense assessment when recommending necessary property repairs.

Our management packages will cover all aspects of maintaining your property and keeping it filled with long-term tenants.

We can even arrange to pay pesky utility and other bills for the property on your behalf so you won't be inconvenienced or risk missing time-sensitive notices.

Our team is equipped to handle unique circumstances, including property receivership, for which a pricing estimate can be provided.

Tenant Placement
Only
Single Family &
Small Multifamily Management
Large Multifamily
Management
Commercial
Management
1-3 Units
At the Same Address
4-9 Units
At the Same Address
10 - 100 Units Industrial & Commercial
Management Fee 0% / Month 10% / Month
or $80 Minimum
8% / Month
or $60 minimum
5%-9% / Month
Contact Us For a Proposal
5%-9% / Month
Contact Us For a Proposal
Leasing Fee 1st Month Rent
$800 minimum
Additional $250 for Voucher Tenants
1st Month Rent
Additional $250 for Voucher Tenants
1st Month Rent
Additional $250 for Voucher Tenants
Contact Us For a Proposal Contact Us For a Proposal
One-Time Set-up Fees $150 $100-$150 per unit $75 per unit Contact Us For a Proposal Contact Us For a Proposal
Rental Price Analysis
Listing & Marketing
Tenant Screening & Lease Preparation
Maintenance Supervision
Financial Reporting
Detailed Property Evaluation
Utility and Misc. Bill Pay ($10 Each)
Eviction Oversight & Collections (additional fees)
Onsite Leasing & Maintenance (Optional)

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
315 reviews
5 star
287
4 star
12
3 star
3
2 star
0
1 star
13
0 star
0

Google
5.0/5
Apr 24, 2025
Google - Tonyetta - Progressive Urban Property Management
I love having PUPM. They are very efficient and understanding. Jam and Bob are amazing also. I would recommend PUPM at anytime.
Google
5.0/5
Apr 22, 2025
Google - Cheryl - Progressive Urban Property Management
I love all of you guys from day one you all game in the door taking of the property like you are supposed to do and everyone has done a good job. Faye, Jean, & Ella are some of the ladies that I have spoken to over the phone and they all are so pleasant to talk to and they get the job done thank you all so much and I can't leave out the ones that send me emails thank you all so much. Cheryl
Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Quanteare - Progressive Urban Property Management
Our company Sanford And Son Tree Service became a vendor with PUMP. We received our first job within a week of signing up. The maintenance department agent Faye has been great always responsive in a timely manner. She is amazing to work with. Helps make finding and navigating the portal easy.
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.
Google
5.0/5
Mar 23, 2025
Google - Alexia - Progressive Urban Property Management
I just want to say that this company has been truly helpful with the process of looking for properties! Great variety and even greater houses to choose from I’m really thankful for Tiara and Jeanie L. for constantly staying in contact with my family and finding us the perfect home! Thank you again
Survey
5.0/5
Mar 21, 2025
- Hannah - Progressive Urban Property Management
I’ve been talking to Faye about my maintenance request and she put the order in right away and someone came out asap. She also check up on me just to make sure the work order was done.
Google
5.0/5
Mar 19, 2025
Google - Yovel - Progressive Urban Property Management
Very trustful and easy to work with, great customer service Faye is always there to assist and I will highly recommend for this company to mange your property.
Google
5.0/5
Mar 18, 2025
Google - Albert - Progressive Urban Property Management
We have been an appliance repair vendor working with Progressive for several months now. Faye and the Progressive team have been a pleasure to work with. Her communication and service is top notch. 5 stars!
Google
5.0/5
Mar 17, 2025
Google - Paul - Progressive Urban Property Management
Faye has been quick to reply to texts and emails, payments have been made in a very timely fashion. A pleasure to do business with.
Google
5.0/5
Mar 14, 2025
Google - Tierra - Progressive Urban Property Management
I have been working with Nicole and she is amazing. Any issues within the home, PUPM handled them right away. No complaints here.
Google
5.0/5
Mar 14, 2025
Google - Kerstin - Progressive Urban Property Management
It has been a pleasure working with PUPM, they really are amazing. After a maintenance request, Jam reached out to me. Making sure that everything went well and was repaired. Jam was absolutely professional and courteous.The maintenance team has all been amazing. Also Bob, who always seems to help us in every way. Bob has handled situations where he goes above and beyond.
Google
5.0/5
Mar 13, 2025
Google - Savannah - Progressive Urban Property Management
Nicole is very helpful and easy to talk to. Appreciate the ease of the portal and communicating with Nicole.

OUR AFFILIATIONS

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National Association Of Residential Property Managers Logo
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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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