Trustworthy Property Management Throughout the Northeast Ohio Area

Why Hire Progressive Urban Property Management?

We remove the headaches of self-managing your rental property and the potential missteps with marketing, leasing, and maintenance that can hold it back from delivering its best potential income.

We strongly believe that the path to profitability begins with tenant satisfaction. Owners will experience losses with high turnover due to vacancy costs, make ready costs, and leasing expenses. To keep tenant’s satisfied, it starts with placing a qualified tenant and ensuring that the property has the needs of the tenants. Responding quickly to repairs, good property maintenance, and solid communication with the tenants will reduce turnover.

Northeast Ohio has many homes and buildings over 100 years old. Rentals can have a variety of maintenance issues from lead safety concerns to bedbugs. Our property management staff has experience in working in these rentals and understanding what can happen. Our maintenance team can provide you with property inspection reports with pictures and discuss necessary repairs as well as repairs that can be deferred. Recommendations will also be made on upgrades and remodels to maximize rental income.

We stay up to date on local laws and regulations that can impact tenant placing, building requirements, and evictions. We also prepare tax forms for landlords both in and out-of-state. We save our clients potential lost time and money from non-compliance.

Our owners appreciate how well we stay in communication, and our testimonials show that we work to exceed expectations.

Property Owner Services

Our services include but are not limited to the following.



Rental Analysis

We will look at your property and estimate a potential rental rate given the condition and features. Our detailed analysis uses data on nearby comparable rentals and other variables to propose rental rates.

The rental analysis will ensure that your rental unit is priced correctly for the market and to ensure maximum revenue.



Property Listing and Marketing

We advertise your property with high-quality photos and across multiple platforms to reach as many potential tenants as possible.

When the available property reaches enough applicants to find the right fit, it brings the highest rent and reduces the chance of vacancies.

We will schedule all showings to prospective tenants.



Tenant Screening and Lease Preparation

Our background checks include credit, criminal, and prior rental history. We create a move-in condition report and document with photos.

We will collect a security deposit and first month’s rent as well as prepare a detailed, compliant, and enforceable lease agreement.

Read More

We offer convenient online lease signing and sew up every detail so the tenant onboarding experience is seamless.

Our thorough tenant screening process reduces the chances of a problem tenant or costly eviction.



Maintaining Rental Properties Proactively

After renting, we perform detailed property evaluations with options for yearly or every 120-day inspections. We provide preliminary repair estimates, if required.

This proactive approach to maintenance reduces costs and keeps your property compliant with ever-changing local regulations.



Maintenance Requests and Repairs

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

i

Owner Statements and Tax Forms

Reviewing your property’s performance is easy.

We provide detailed monthly owner statements available anytime through the owner’s portal.

We also issue an end-of-year 1099 for your tax reporting purposes.

GET A FREE RENTAL ANALYSIS

Do you know how to set the correct rental price for your property?

It’s crucial to your success that you do!

If the listed price is too high, it will extend the time your property is vacant and cost you money in lost rent. If it’s too low, you will miss out on your best return possible and lower your property’s ROI.

We have experience renting out properties in popular rental markets such as Lakewood, Parma, Cleveland, Euclid, Westlake, Fairview, and elsewhere in Northeast Ohio. So we know how to set a rental price that attracts qualified tenants and gets your property rented quickly.

Request your free rental analysis from our team and we’ll provide the number to maximize your property’s income potential.

An image of person writing with a pen

Working with Progressive Urban Property Management

Whether you're looking for us to simply coordinate tenant placement or step in as your full-service property manager, we'll take care of it with pride. We also offer a la carte services for property inspection and evaluation as well as a rental price analysis for investors.

Our competitive pricing packages have no hidden fees or surprise surcharges, thereby offering a clear understanding of costs. In addition, our clients appreciate our no-nonsense assessment when recommending necessary property repairs.

Our management packages will cover all aspects of maintaining your property and keeping it filled with long-term tenants.

We can even arrange to pay pesky utility and other bills for the property on your behalf so you won't be inconvenienced or risk missing time-sensitive notices.

Our team is equipped to handle unique circumstances, including property receivership, for which a pricing estimate can be provided.

Tenant Placement
Only
Single Family &
Small Multifamily Management
Large Multifamily
Management
Commercial
Management
1-3 Units
At the Same Address
4-9 Units
At the Same Address
10 - 100 Units Industrial & Commercial
Management Fee 0% / Month 10% / Month
or $80 Minimum
8% / Month
or $60 minimum
5%-9% / Month
Contact Us For a Proposal
5%-9% / Month
Contact Us For a Proposal
Leasing Fee 1st Month Rent
$800 minimum
Additional $250 for Voucher Tenants
1st Month Rent
Additional $250 for Voucher Tenants
1st Month Rent
Additional $250 for Voucher Tenants
Contact Us For a Proposal Contact Us For a Proposal
One-Time Set-up Fees $150 $100-$150 per unit $75 per unit Contact Us For a Proposal Contact Us For a Proposal
Rental Price Analysis
Listing & Marketing
Tenant Screening & Lease Preparation
Maintenance Supervision
Financial Reporting
Detailed Property Evaluation
Utility and Misc. Bill Pay ($10 Each)
Eviction Oversight & Collections (additional fees)
Onsite Leasing & Maintenance (Optional)

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

  • By checking this box, you agree to receive text messages from Progressive Urban Property Management. *Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe from SMS messages. Up to 5 messages per month. Check here for Progressive Urban Property Management's Privacy Policy.

  • This field is for validation purposes and should be left unchanged.

What Our Clients Are Saying

4.8/5
4.8/5
264 reviews
5 star
244
4 star
7
3 star
2
2 star
1
1 star
10
0 star
0

Google
5.0/5
Sep 12, 2025
Google - Rachel Reitz - Progressive Urban Property Management
I recently moved back to Cleveland and have found Progressive Urban Property Management to be outstanding. From office staff to maintenance, everyone is professional, organized, and easy to work with. Their online system is simple and makes everything seamless. As a tenant, I couldn’t be happier with how well things are managed. Highly recommend Progressive Urban for both property management and tenant services.
Google
5.0/5
Sep 12, 2025
Google - Jay Gardner - Progressive Urban Property Management
As a new client of Progressive Urban Property Management, I have been extremely impressed with all the staff including Regine Appegu, Owner Relations Coordinator, Progressive Urban Property Management. The staff are extremely knowledgeable and responsive. I especially like their web portal. It provides great reporting and documents every activity. Jay Gardner
Google
5.0/5
Sep 10, 2025
Google - Darin Espigh - Progressive Urban Property Management
Very quick and helpful!
Google
5.0/5
Sep 9, 2025
Google - Denise Madland - Progressive Urban Property Management
We are property owners and I can't say enough on how wonderful and professional this team is, especially George and Amy. We came from a previous PM company in the area that was terrible so we needed help ASAP. George was so helpful and is always quick to respond. Amy is incredible. She goes the extra mile, knows how to solve any problem, and is also very kind. You won't find a better PM company - they are thr best!
Google
5.0/5
Sep 9, 2025
Google - Beste Filiz Yuksel - Progressive Urban Property Management
As a landlord, I cannot say enough good things about PUPM. I came to PUPM after a terrible experience with previous property management. I have now worked with PUPM for over 6 months and can safely say they are the best in so many ways. They will always send you your funds and not hold onto them. They are responsive and actually pick up the phone and respond to emails within a day. They are a fantastic team. Roman heads up a great maintenance team that will take care of your properties. Melissa is a very responsive and friendly bookkeeper who will send your funds every other week, with breakdowns if needed. Monique and Ella are great with working with rents and will jump on the phone with you if you ever need to. Cristina is super sweet and will help with all sorts of things even though her job is utilities. George is a great leader and very honest. And I can't say enough good things about Amy. She really knows how to solve all problems and is so friendly and kind. She is the best property manager you could hope for. She is honest and incredibly hard-working. All I can say is I came from a previous horrible situation with another property management company which she quickly remedied personally and saved everything. Amy, I cannot thank you enough. Amy and PUPM are the BEST!
Google
5.0/5
Sep 8, 2025
Google - Pete Dodé - Progressive Urban Property Management
Great company and great human beings. Highly recommend them to all out of state owners.
Google
5.0/5
Sep 5, 2025
Google - Keysha Phillips - Progressive Urban Property Management
Krystle Romano assisted me today and was very helpful!! I really greatly appreciate her !! Wish I could give her 10 stars!!
Google
1.0/5
Sep 5, 2025
Google - TREVONNA DAVIS - Progressive Urban Property Management
My landlord switched to this property management company about 2 weeks ago, so I can't say whether or not they're a good company to rent through. But what I will say is..this morning (9am)Faye called, asking if I could leave a 5 star review. Then, texted me 3 times in 3 hrs (it is currently 12:13pm) to remind me ABOUT A DAMN REVIEW!! That is crazy to me! Boarder line harassment..And the fact she specifically said leave a FIVE STAR review makes me suspect that most of their 5 stars reviews are fake! I wouldn't say not to rent through them but I would definitely say not to believe all the positive reviews and to read some negative ones because its more truth to those..
Google
5.0/5
Sep 5, 2025
Google - Aubrey Diaz - Progressive Urban Property Management
Google
2.0/5
Sep 5, 2025
Google - Natalie Alai - Progressive Urban Property Management
Google
1.0/5
Sep 5, 2025
Google - Angela Baker - Progressive Urban Property Management
Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.

OUR AFFILIATIONS

Akron Cleveland Association Of Realtors Logo
Bigger Pockets Logo
National Association Of Residential Property Managers Logo
Yes MLS Logo
Equal Housing Opportunity Logo
bbb trust logo

ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

CONTACT US

LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

FOLLOW US