Property Management in Parma and Parma Heights

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Rental Listings

The right listing can make a big difference in how quickly your property rents and who ends up renting it. We are intentional about how we create the copy, stage the photos, and present the full package to potential tenants. We make sure your listing stands out in a crowded and competitive Parma rental market. You’ll be impressed with how your listing looks online, and we’ll turn that attention into showings, applications, and ultimately, a signed lease agreement.

Tenant Screening

We often get questions about how we choose tenants. The answer is: with careful, consistent, and rigorous tenant screening. We collect a lot of data on the applicants who want to live in your rental home. We evaluate credit, income, and rental history, and we look for past evictions and criminal activity. Placing a well-qualified resident is important to us, and we do that while following all state and federal fair housing laws.We’ll find the right resident.

Communication

Once a tenant is approved, the first thing we do is establish our expectations for the tenancy. This highlights the way we prioritize communication. Our investment in tenant relationships starts with good communication. Residents know how to reach us, what to do when maintenance is needed, and where and how to pay rent. We’re available 24/7 for emergencies, and we’re accessible when there’s a question to be answered or a problem to be solved.

Repair Requests

Responding to maintenance requests right away is something that comes easy to us at Progressive Urban Property Management. That’s thanks to our talented and responsive in-house maintenance team. Having these professionals immediately available keeps maintenance costs down and ensures that we get to the problem as soon as we know about it. Our maintenance plans are supported by the vendors and contractors we work with when bigger projects are needed.

Lease Enforcement

Rent is collected on-time every month. This is partly due to how easy we make it. Residents can pay rent online easily and conveniently.

We’re also serious about lease enforcement. We hold tenants accountable to what they’ve agreed to in their lease agreement, and that includes paying rent when it’s due, reporting maintenance when it’s noticed, and keeping the property in good, clean condition for the duration of the tenancy.

Retaining Residents

Parma tenants are an important part of your ROI. You cannot earn money on your investment property if that property is not occupied.

We understand this basic truth and that’s why we focus on tenant retention. By keeping residents in place, we avoid expensive turnover costs and vacancy expenses. Our retention rates are high, thanks to our attention to resident satisfaction and our commitment to meeting the needs of your property.

Increasing Rental Value in Parma and Parma Heights with Improvements and Upgrades

Landlords and investors partner with us to take care of the day-to-day logistics involved in leasing, managing, and maintaining rental homes in Parma and Parma Heights.

But we do more than that. We also make recommendations on how to earn more with your investment.

For example, we may recommend updates and improvements.

Increasing the rental value of your property doesn’t always require major renovations. Often, cost-effective updates and improvements, such as modernizing fixtures, adding a fresh coat of paint, or upgrading appliances, can have just as much impact at a fraction of the cost.

Partnering with our experienced property management team can help maximize your investment. Count on us to assess your property and provide customized recommendations that highlight areas of improvement that will attract quality tenants and justify higher rental rates. With the right advice, small upgrades can lead to significant returns.

We implement retention policies and we limit vacancy. We choose tenants carefully and we prioritize preventative maintenance. All of this contributes to a rental experience that’s both more pleasant and more profitable.

Pricing Your Parma Rental Property to Attract Great Residents Quickly

You know how crucial it is to set the right price for your rental property. Overpricing your Parma rental could lead to extended vacancies, while underpricing means leaving money on the table.

At Progressive Urban Property Management, we specialize in pricing rental properties accurately, whether it’s a single-family home or a unit in a multi-family building, or an entire floor of apartments in a building. We’ll evaluate your property against current market trends to identify the ideal rental price.

Take advantage of our expertise and data-driven approach. Request a free rental analysis today, and let us help you maximize your property’s rental value while staying competitive.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
463 reviews
5 star
405
4 star
22
3 star
6
2 star
2
1 star
28
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Google
5.0/5
May 22, 2026
Google - Vickie Green - Progressive Urban Property Management
Google
5.0/5
May 14, 2026
Google - Redberry28 J - Progressive Urban Property Management
Google
5.0/5
May 12, 2026
Google - Mark Heckathorn - Progressive Urban Property Management
Great company, highly recommend. Neonna and the maintenance team rock.
Google
5.0/5
May 8, 2026
Google - Hatti Stevens - Progressive Urban Property Management
I am very pleased that the roof was fixed efficiently upon my emergency request I haven't had any problems since. Thank you guys
Google
4.0/5
May 7, 2026
Google - Raychel Griffin - Progressive Urban Property Management
Very friendly and professional. Great communication and customer service.
Google
5.0/5
May 7, 2026
Google - Cass Rhein - Progressive Urban Property Management
Jam & the crew at PUPM are awesome. We had an issue with our dryer and they had the tech, Caesar, out the next day. Our lawn is always taken care of & theyre quick to respond to any questions I have. Thanks for everything, guys!
Google
5.0/5
May 7, 2026
Google - Danielle Dooley - Progressive Urban Property Management
Several investor clients moved over from another property management company after having a frustrating experience, and PUPM has really provided the level of communication and service they were looking for. Amy has been great to work with; she’s responsive, organized, and clearly cares about both her clients and the properties she manages. I appreciate working with someone who is dependable, honest, and on top of things.
Google
5.0/5
May 5, 2026
Google - Brittany Simmons - Progressive Urban Property Management
PUPM is a great company and everyone at Canes Construction loves working with them. The maintenance coordinator Neonna is always so helpful and kind.
Google
1.0/5
May 5, 2026
Google - Autumn Graves - Progressive Urban Property Management
UPDATE: they keep coming by in announced. AND IT IS ILLEAGL- YOU HAVE TO GIVE 24 HOUR NOTICE They toured the upstairs without letting me know so i have a bunch of people walking through my front door WITHOUT BEING TOLD YET AGAIN!!!! You need to inform you tenants if they are showing the property Good luck getting proper communication from this company. Seems like reviews are the only way the higher ups will listen. They’ve shutdown power to my house without letting us know. We were told by amy that they would give us a gift card reimbursing us for the groceries and that never happened. We live in a two story duplex and their people will just drop on by without letting us know. So these random people who have keys to our house show up and come and go as they please. I was taking a nap and i was woken up with my houses back door being bursted open of some guy going upstairs. Nobody let me know, my dogs are going crazy, and I think someone just broke into my house. Turns out that he’s from progressive to look upstairs….shocker… now i have to wait till he leaves to go to work because i already don’t feel safe leaving things locked when he’s here…. The only good thing is the 3rd contractor company they use to repair things in this house. Shawn and his team are the only ones that properly communicate with me the if they are going to be here. AND THEY ARENT EVEN APART OF THIS COMPANY!
Google
5.0/5
Apr 25, 2026
Google - Danielle Nelson - Progressive Urban Property Management
Faye was really good with responding to my work order and sent someone out in a reasonable time frame. Steve the technician came and check out my furnace and was very helpful with getting it fixed. He even took the time to listen to other concerns I had about my furnace.
Google
5.0/5
Apr 22, 2026
Google - Max Daugherty - Progressive Urban Property Management
Shower wouldn't shut off, and was getting worried. Bob drove out from Shaker right away to fix it
Google
5.0/5
Apr 20, 2026
Google - Altia Luster - Progressive Urban Property Management
Manager jam reached out to me about some recent repair repairs that I had done in my apartment by technician Bob, who is awesome. He always comes in a timely manner. He’s always polite and so is jam. I would recommend renting from this property. They are awesome and timely when it comes to Maintenance issues and checking on you to make sure that everything was up to your standards. Thank you to Bob and jam for making my stay here comfortable
Google
5.0/5
Apr 20, 2026
Google - Lex Haven - Progressive Urban Property Management
This may be the easiest property management company to get things done with putting in repair request is as simple as using an app and Bob shows up to your house with urgency repairs are done quickly but efficiently and Jam double checks to make sure you're satisfied with everything and that everything was done correctly to say I'm happy is an understatement.
Google
5.0/5
Apr 11, 2026
Google - Helen Jeffery - Progressive Urban Property Management
Though I've only been with them for a short time the two instances I've had to make a request Faye handled them in a very timely manner
Google
5.0/5
Apr 10, 2026
Google - Annette McLaughlin - Progressive Urban Property Management
Google
1.0/5
Apr 10, 2026
Google - K M - Progressive Urban Property Management
Google
5.0/5
Apr 10, 2026
Google - Lonnie Ponzie - Progressive Urban Property Management
Jeanie L
Google
5.0/5
Apr 10, 2026
Google - Shanorah Cavor - Progressive Urban Property Management
Jeanie L
Google
5.0/5
Apr 8, 2026
Google - Iban Jackson (Iban Jackson) - Progressive Urban Property Management
Jam has been excellent to work with. I would highly recommend working with Progressive Urban Property Management!
Google
5.0/5
Apr 8, 2026
Google - Adam Boyd - Progressive Urban Property Management
Progressive Urban Property Management is a delight to work with. They always answer my calls, and they always know what's going on. Neonna is who I work with, and I wouldn't want to work with anyone else. She is the best!!!! She is the reason why I gave 5 stars.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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