Property Management in Parma and Parma Heights

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Rental Listings

The right listing can make a big difference in how quickly your property rents and who ends up renting it. We are intentional about how we create the copy, stage the photos, and present the full package to potential tenants. We make sure your listing stands out in a crowded and competitive Parma rental market. You’ll be impressed with how your listing looks online, and we’ll turn that attention into showings, applications, and ultimately, a signed lease agreement.

Tenant Screening

We often get questions about how we choose tenants. The answer is: with careful, consistent, and rigorous tenant screening. We collect a lot of data on the applicants who want to live in your rental home. We evaluate credit, income, and rental history, and we look for past evictions and criminal activity. Placing a well-qualified resident is important to us, and we do that while following all state and federal fair housing laws.We’ll find the right resident.

Communication

Once a tenant is approved, the first thing we do is establish our expectations for the tenancy. This highlights the way we prioritize communication. Our investment in tenant relationships starts with good communication. Residents know how to reach us, what to do when maintenance is needed, and where and how to pay rent. We’re available 24/7 for emergencies, and we’re accessible when there’s a question to be answered or a problem to be solved.

Repair Requests

Responding to maintenance requests right away is something that comes easy to us at Progressive Urban Property Management. That’s thanks to our talented and responsive in-house maintenance team. Having these professionals immediately available keeps maintenance costs down and ensures that we get to the problem as soon as we know about it. Our maintenance plans are supported by the vendors and contractors we work with when bigger projects are needed.

Lease Enforcement

Rent is collected on-time every month. This is partly due to how easy we make it. Residents can pay rent online easily and conveniently.

We’re also serious about lease enforcement. We hold tenants accountable to what they’ve agreed to in their lease agreement, and that includes paying rent when it’s due, reporting maintenance when it’s noticed, and keeping the property in good, clean condition for the duration of the tenancy.

Retaining Residents

Parma tenants are an important part of your ROI. You cannot earn money on your investment property if that property is not occupied.

We understand this basic truth and that’s why we focus on tenant retention. By keeping residents in place, we avoid expensive turnover costs and vacancy expenses. Our retention rates are high, thanks to our attention to resident satisfaction and our commitment to meeting the needs of your property.

Increasing Rental Value in Parma and Parma Heights with Improvements and Upgrades

Landlords and investors partner with us to take care of the day-to-day logistics involved in leasing, managing, and maintaining rental homes in Parma and Parma Heights.

But we do more than that. We also make recommendations on how to earn more with your investment.

For example, we may recommend updates and improvements.

Increasing the rental value of your property doesn’t always require major renovations. Often, cost-effective updates and improvements, such as modernizing fixtures, adding a fresh coat of paint, or upgrading appliances, can have just as much impact at a fraction of the cost.

Partnering with our experienced property management team can help maximize your investment. Count on us to assess your property and provide customized recommendations that highlight areas of improvement that will attract quality tenants and justify higher rental rates. With the right advice, small upgrades can lead to significant returns.

We implement retention policies and we limit vacancy. We choose tenants carefully and we prioritize preventative maintenance. All of this contributes to a rental experience that’s both more pleasant and more profitable.

Pricing Your Parma Rental Property to Attract Great Residents Quickly

You know how crucial it is to set the right price for your rental property. Overpricing your Parma rental could lead to extended vacancies, while underpricing means leaving money on the table.

At Progressive Urban Property Management, we specialize in pricing rental properties accurately, whether it’s a single-family home or a unit in a multi-family building, or an entire floor of apartments in a building. We’ll evaluate your property against current market trends to identify the ideal rental price.

Take advantage of our expertise and data-driven approach. Request a free rental analysis today, and let us help you maximize your property’s rental value while staying competitive.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
256 reviews
5 star
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4 star
239
3 star
7
2 star
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Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.
Google
5.0/5
Aug 20, 2025
Google - Josh Myers - Progressive Urban Property Management
Great customer of ours! Faye is always a pleasure to deal with and always prompt with payment! Thanks for your business!!!
Google
5.0/5
Aug 16, 2025
Google - Reuben Buckner - Progressive Urban Property Management
I cannot say enough great things about Jess. From the moment she greeted me, it was clear this wasn’t just a job for her. She genuinely cares about her clients and their experience. She went above and beyond in every possible way, making me feel welcomed, heard, and respected throughout the entire showing. Jess was knowledgeable, patient, and incredibly detail-oriented. She answered every question I had with confidence and honesty, and even brought up things I hadn’t thought to consider. Her professionalism is unmatched, but what truly sets her apart is her kindness and authenticity. It’s rare to meet someone who’s not only great at their job but also truly invested in helping people find the perfect home. She took her time, never rushed me, and made sure I had all the information I needed to make an informed decision. She followed up promptly and made the entire process seamless and stress free.
Google
5.0/5
Aug 15, 2025
Google - Josie Odijk - Progressive Urban Property Management
Faye and Joe and the entire team at PUPM are amazingly responsive, professional and friendly - any issue is addressed quickly and thoroughly - I would give 10 stars 🤩
Google
5.0/5
Aug 8, 2025
Google - joseph quinn - Progressive Urban Property Management
Faye was great to work with! Quick response
Google
5.0/5
Aug 6, 2025
Google - priscilla ortiz - Progressive Urban Property Management
Jeanie & Jessica have nothing but helpful helping me threw all the documents of the lease of the property they really knew how to treat a tenant thank you ladies so so much!!!
Google
5.0/5
Aug 5, 2025
Google - Willie Davis - Progressive Urban Property Management
Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.
Google
5.0/5
Jul 31, 2025
Google - Anthony West - Progressive Urban Property Management
We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban
Google
5.0/5
Jul 30, 2025
Google - Ino - Progressive Urban Property Management
Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far
Google
5.0/5
Jul 29, 2025
Google - DEE kAY - Progressive Urban Property Management
Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.
Google
5.0/5
Jul 25, 2025
Google - Robert Milburn - Progressive Urban Property Management
Jen L. Was patient and informative regarding rental details.
Survey
5.0/5
Jul 22, 2025
Survey - Amanda - Progressive Urban Property Management
Fast process and very great with communication and responding back.
Jeanie L has been very helpful and great with my moving process.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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