Property Management in Parma and Parma Heights

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Rental Listings

The right listing can make a big difference in how quickly your property rents and who ends up renting it. We are intentional about how we create the copy, stage the photos, and present the full package to potential tenants. We make sure your listing stands out in a crowded and competitive Parma rental market. You’ll be impressed with how your listing looks online, and we’ll turn that attention into showings, applications, and ultimately, a signed lease agreement.

Tenant Screening

We often get questions about how we choose tenants. The answer is: with careful, consistent, and rigorous tenant screening. We collect a lot of data on the applicants who want to live in your rental home. We evaluate credit, income, and rental history, and we look for past evictions and criminal activity. Placing a well-qualified resident is important to us, and we do that while following all state and federal fair housing laws.We’ll find the right resident.

Communication

Once a tenant is approved, the first thing we do is establish our expectations for the tenancy. This highlights the way we prioritize communication. Our investment in tenant relationships starts with good communication. Residents know how to reach us, what to do when maintenance is needed, and where and how to pay rent. We’re available 24/7 for emergencies, and we’re accessible when there’s a question to be answered or a problem to be solved.

Repair Requests

Responding to maintenance requests right away is something that comes easy to us at Progressive Urban Property Management. That’s thanks to our talented and responsive in-house maintenance team. Having these professionals immediately available keeps maintenance costs down and ensures that we get to the problem as soon as we know about it. Our maintenance plans are supported by the vendors and contractors we work with when bigger projects are needed.

Lease Enforcement

Rent is collected on-time every month. This is partly due to how easy we make it. Residents can pay rent online easily and conveniently.

We’re also serious about lease enforcement. We hold tenants accountable to what they’ve agreed to in their lease agreement, and that includes paying rent when it’s due, reporting maintenance when it’s noticed, and keeping the property in good, clean condition for the duration of the tenancy.

Retaining Residents

Parma tenants are an important part of your ROI. You cannot earn money on your investment property if that property is not occupied.

We understand this basic truth and that’s why we focus on tenant retention. By keeping residents in place, we avoid expensive turnover costs and vacancy expenses. Our retention rates are high, thanks to our attention to resident satisfaction and our commitment to meeting the needs of your property.

Increasing Rental Value in Parma and Parma Heights with Improvements and Upgrades

Landlords and investors partner with us to take care of the day-to-day logistics involved in leasing, managing, and maintaining rental homes in Parma and Parma Heights.

But we do more than that. We also make recommendations on how to earn more with your investment.

For example, we may recommend updates and improvements.

Increasing the rental value of your property doesn’t always require major renovations. Often, cost-effective updates and improvements, such as modernizing fixtures, adding a fresh coat of paint, or upgrading appliances, can have just as much impact at a fraction of the cost.

Partnering with our experienced property management team can help maximize your investment. Count on us to assess your property and provide customized recommendations that highlight areas of improvement that will attract quality tenants and justify higher rental rates. With the right advice, small upgrades can lead to significant returns.

We implement retention policies and we limit vacancy. We choose tenants carefully and we prioritize preventative maintenance. All of this contributes to a rental experience that’s both more pleasant and more profitable.

Pricing Your Parma Rental Property to Attract Great Residents Quickly

You know how crucial it is to set the right price for your rental property. Overpricing your Parma rental could lead to extended vacancies, while underpricing means leaving money on the table.

At Progressive Urban Property Management, we specialize in pricing rental properties accurately, whether it’s a single-family home or a unit in a multi-family building, or an entire floor of apartments in a building. We’ll evaluate your property against current market trends to identify the ideal rental price.

Take advantage of our expertise and data-driven approach. Request a free rental analysis today, and let us help you maximize your property’s rental value while staying competitive.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
334 reviews
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13
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Google
5.0/5
Jun 17, 2025
Google - Jocelyn - Progressive Urban Property Management
I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁
Google
5.0/5
Jun 16, 2025
Google - Ray - Progressive Urban Property Management
Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.
Google
5.0/5
Jun 11, 2025
Google - Steven - Progressive Urban Property Management
There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.
Google
5.0/5
Jun 11, 2025
Google - J - Progressive Urban Property Management
I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!
Google
5.0/5
Jun 11, 2025
Google - Candi - Progressive Urban Property Management
Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!
Google
5.0/5
Jun 11, 2025
Google - Jeana - Progressive Urban Property Management
To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫
Google
5.0/5
Jun 9, 2025
Google - Nicole - Progressive Urban Property Management
I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.
Google
5.0/5
Jun 6, 2025
Google - Laura - Progressive Urban Property Management
Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.
Google
5.0/5
Jun 5, 2025
Google - Roman - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Jun 4, 2025
Google - Sophia - Progressive Urban Property Management
Thankful for the maintenance team, Carlton fixed my NASTY MOLDY shower and replaced it with a beautiful glass shower that is easy to keep clean and when Carlton is doing the job, the job is always done right and with great skill. He rebuilt our porch, and it is wonderful and structurally sound, which I could not have said before he replaced it with fine wood working skills! Jam also did a great job supporting the wonderful maintenance crew, the man, the myth, THE LEGEND, Carlton. Bless you Carlton, you made my life a wayyyyyyy better place.
Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.
Google
5.0/5
Apr 28, 2025
Google - Carolyn - Progressive Urban Property Management
Jam was very polite and took care of the problem at my property he was just wonderful
Google
5.0/5
Apr 24, 2025
Google - Tonyetta - Progressive Urban Property Management
I love having PUPM. They are very efficient and understanding. Jam and Bob are amazing also. I would recommend PUPM at anytime.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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