Cleveland Heights Property Management Services

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Marketing Rentals

We’re creating listings that get the attention of potential Cleveland Heights residents. With the right photos, a concise but informative description, and all of the information necessary to schedule a showing, we generate interest right away. With a responsive showing process and a willingness to answer as many questions as tenants have, we’re quick to collect applications and approve a new resident.

Enforceable Leases

A strong lease agreement is good for you, it’s good for your Cleveland Heights investment property, and it’s good for your incoming resident. We create leases that are clear about expectations and responsibilities. We’re careful to use the language and terminology that’s both legally compliant and legally enforceable in the state of Ohio. Let’s talk about your lease.

Protecting Properties

As soon as a tenant is approved, the lease is signed, and the move-in funds are collected, we do a final inspection to make sure your rental home is move-in ready and well-maintained. This inspection also protects you and your property by documenting its condition with photos and video. We can show tenants how we expect the property to be returned to us at the end of the lease term.

Maintenance

We know that maintenance is expensive and frustrating, especially if you’re managing vendors and contractors and tenant requests on your own.

Don’t do it on your own. Partner with Progressive Urban Property Management, and our smart, talented in-house maintenance team will respond to any repair needs at your property. We work closely with tenants and vendors to take care of your property.

Online Portals

By providing online portals for both owners and residents, we make the entire rental experience convenient and stress-free. Tenants use their portals to pay rent and request maintenance. As an owner, you can track rental payments, review financial reports, and follow maintenance invoices. Get in touch with us too. Our investment in technology allows us to communicate better and prioritize relationships.

Tenant Relationships

Cleveland Heights tenants move into your rental property expecting a high level of customer service.

We provide it. Our team has been able to balance that exceptional service with the need to hold tenants accountable to their lease agreements and our expectations for them. We know that happy tenants are more likely to renew their lease agreements, eliminating the expense of turnover and vacancy.

Finding the Value in Full-Service Cleveland Heights Property Management

Located just east of downtown Cleveland, Cleveland Heights is known for its historic charm, walkable neighborhoods, and a strong demand for rental properties. Whether you own a single-family home or a multi-unit apartment building, navigating this market takes expertise, and Progressive Urban Property Management can provide it.

Leverage our local market expertise. We know Cleveland Heights well, and that helps us set competitive rental prices and identify the most desirable neighborhoods for investments. We’ll work with owners to reduce vacancy rates with our proven marketing strategies. We’ll build better tenant retention and invest in satisfaction and service.

When you partner with us, you get more service, less stress, and peace of mind. We talk to landlords all the time and we know that managing a property feels like a full-time job. Working with us gives landlords the gift of time and peace of mind by taking on the daily responsibilities of tenant communication, repairs, and problem-solving.

It’s not just about logistics. We also maximize your ROI. From reducing expenses with preventative maintenance to setting optimal rent prices based on market trends, property management companies work to boost profitability for every unit in your portfolio.

Pricing Your Cleveland Heights Rental Home for Profit

You understand the risks of the wrong price. If you list your rental property in Cleveland Heights at a price that’s too high, you’ll face a longer vacancy. Price it too low, and you’re missing out on money that should be yours.

At Progressive Urban Property Management, we expertly price rental homes like yours, whether it’s a single-family home or a unit in a multi-family building. Let’s talk about how your rental compares to others on the market, and where the right price should land.

Leverage our experience and our data. Get a free rental analysis from our team, and allow us to help you price your property accurately and competitively.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
338 reviews
5 star
307
4 star
13
3 star
3
2 star
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1 star
15
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Google
5.0/5
Jun 28, 2025
Google - Ace - Progressive Urban Property Management
Jess, was my leasing agent that took care of me from the moment she showed me the property to the minute she handed me the keys. The entire process was smooth, simple, and easy to understand with her detailed and thorough explanations of each process. Anytime ! had a question she was always available, flexibly working around both of our schedules and very considerate of my time. Overall,my experience with Jess as my very first leasing agent was simply excellent and couldn't fathom an easier process.
Google
5.0/5
Jun 27, 2025
Google - Joseph - Progressive Urban Property Management
Maintenance was completed in time and Jam even checked in with me after to make sure everything was satisfactory.
Google
5.0/5
Jun 17, 2025
Google - Jocelyn - Progressive Urban Property Management
I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁
Google
5.0/5
Jun 16, 2025
Google - Ray - Progressive Urban Property Management
Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.
Google
5.0/5
Jun 11, 2025
Google - Steven - Progressive Urban Property Management
There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.
Google
5.0/5
Jun 11, 2025
Google - J - Progressive Urban Property Management
I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!
Google
5.0/5
Jun 11, 2025
Google - Candi - Progressive Urban Property Management
Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!
Google
5.0/5
Jun 11, 2025
Google - Jeana - Progressive Urban Property Management
To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫
Google
5.0/5
Jun 9, 2025
Google - Nicole - Progressive Urban Property Management
I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.
Google
5.0/5
Jun 6, 2025
Google - Laura - Progressive Urban Property Management
Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.
Google
5.0/5
Jun 5, 2025
Google - Roman - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Jun 4, 2025
Google - Sophia - Progressive Urban Property Management
Thankful for the maintenance team, Carlton fixed my NASTY MOLDY shower and replaced it with a beautiful glass shower that is easy to keep clean and when Carlton is doing the job, the job is always done right and with great skill. He rebuilt our porch, and it is wonderful and structurally sound, which I could not have said before he replaced it with fine wood working skills! Jam also did a great job supporting the wonderful maintenance crew, the man, the myth, THE LEGEND, Carlton. Bless you Carlton, you made my life a wayyyyyyy better place.
Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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