Cleveland Heights Property Management Services

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Marketing Rentals

We’re creating listings that get the attention of potential Cleveland Heights residents. With the right photos, a concise but informative description, and all of the information necessary to schedule a showing, we generate interest right away. With a responsive showing process and a willingness to answer as many questions as tenants have, we’re quick to collect applications and approve a new resident.

Enforceable Leases

A strong lease agreement is good for you, it’s good for your Cleveland Heights investment property, and it’s good for your incoming resident. We create leases that are clear about expectations and responsibilities. We’re careful to use the language and terminology that’s both legally compliant and legally enforceable in the state of Ohio. Let’s talk about your lease.

Protecting Properties

As soon as a tenant is approved, the lease is signed, and the move-in funds are collected, we do a final inspection to make sure your rental home is move-in ready and well-maintained. This inspection also protects you and your property by documenting its condition with photos and video. We can show tenants how we expect the property to be returned to us at the end of the lease term.

Maintenance

We know that maintenance is expensive and frustrating, especially if you’re managing vendors and contractors and tenant requests on your own.

Don’t do it on your own. Partner with Progressive Urban Property Management, and our smart, talented in-house maintenance team will respond to any repair needs at your property. We work closely with tenants and vendors to take care of your property.

Online Portals

By providing online portals for both owners and residents, we make the entire rental experience convenient and stress-free. Tenants use their portals to pay rent and request maintenance. As an owner, you can track rental payments, review financial reports, and follow maintenance invoices. Get in touch with us too. Our investment in technology allows us to communicate better and prioritize relationships.

Tenant Relationships

Cleveland Heights tenants move into your rental property expecting a high level of customer service.

We provide it. Our team has been able to balance that exceptional service with the need to hold tenants accountable to their lease agreements and our expectations for them. We know that happy tenants are more likely to renew their lease agreements, eliminating the expense of turnover and vacancy.

Finding the Value in Full-Service Cleveland Heights Property Management

Located just east of downtown Cleveland, Cleveland Heights is known for its historic charm, walkable neighborhoods, and a strong demand for rental properties. Whether you own a single-family home or a multi-unit apartment building, navigating this market takes expertise, and Progressive Urban Property Management can provide it.

Leverage our local market expertise. We know Cleveland Heights well, and that helps us set competitive rental prices and identify the most desirable neighborhoods for investments. We’ll work with owners to reduce vacancy rates with our proven marketing strategies. We’ll build better tenant retention and invest in satisfaction and service.

When you partner with us, you get more service, less stress, and peace of mind. We talk to landlords all the time and we know that managing a property feels like a full-time job. Working with us gives landlords the gift of time and peace of mind by taking on the daily responsibilities of tenant communication, repairs, and problem-solving.

It’s not just about logistics. We also maximize your ROI. From reducing expenses with preventative maintenance to setting optimal rent prices based on market trends, property management companies work to boost profitability for every unit in your portfolio.

Pricing Your Cleveland Heights Rental Home for Profit

You understand the risks of the wrong price. If you list your rental property in Cleveland Heights at a price that’s too high, you’ll face a longer vacancy. Price it too low, and you’re missing out on money that should be yours.

At Progressive Urban Property Management, we expertly price rental homes like yours, whether it’s a single-family home or a unit in a multi-family building. Let’s talk about how your rental compares to others on the market, and where the right price should land.

Leverage our experience and our data. Get a free rental analysis from our team, and allow us to help you price your property accurately and competitively.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
256 reviews
5 star
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4 star
239
3 star
7
2 star
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Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.
Google
5.0/5
Aug 20, 2025
Google - Josh Myers - Progressive Urban Property Management
Great customer of ours! Faye is always a pleasure to deal with and always prompt with payment! Thanks for your business!!!
Google
5.0/5
Aug 16, 2025
Google - Reuben Buckner - Progressive Urban Property Management
I cannot say enough great things about Jess. From the moment she greeted me, it was clear this wasn’t just a job for her. She genuinely cares about her clients and their experience. She went above and beyond in every possible way, making me feel welcomed, heard, and respected throughout the entire showing. Jess was knowledgeable, patient, and incredibly detail-oriented. She answered every question I had with confidence and honesty, and even brought up things I hadn’t thought to consider. Her professionalism is unmatched, but what truly sets her apart is her kindness and authenticity. It’s rare to meet someone who’s not only great at their job but also truly invested in helping people find the perfect home. She took her time, never rushed me, and made sure I had all the information I needed to make an informed decision. She followed up promptly and made the entire process seamless and stress free.
Google
5.0/5
Aug 15, 2025
Google - Josie Odijk - Progressive Urban Property Management
Faye and Joe and the entire team at PUPM are amazingly responsive, professional and friendly - any issue is addressed quickly and thoroughly - I would give 10 stars 🤩
Google
5.0/5
Aug 8, 2025
Google - joseph quinn - Progressive Urban Property Management
Faye was great to work with! Quick response
Google
5.0/5
Aug 6, 2025
Google - priscilla ortiz - Progressive Urban Property Management
Jeanie & Jessica have nothing but helpful helping me threw all the documents of the lease of the property they really knew how to treat a tenant thank you ladies so so much!!!
Google
5.0/5
Aug 5, 2025
Google - Willie Davis - Progressive Urban Property Management
Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.
Google
5.0/5
Jul 31, 2025
Google - Anthony West - Progressive Urban Property Management
We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban
Google
5.0/5
Jul 30, 2025
Google - Ino - Progressive Urban Property Management
Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far
Google
5.0/5
Jul 29, 2025
Google - DEE kAY - Progressive Urban Property Management
Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.
Google
5.0/5
Jul 25, 2025
Google - Robert Milburn - Progressive Urban Property Management
Jen L. Was patient and informative regarding rental details.
Survey
5.0/5
Jul 22, 2025
Survey - Amanda - Progressive Urban Property Management
Fast process and very great with communication and responding back.
Jeanie L has been very helpful and great with my moving process.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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