Property Management Services in

Cleveland Heights

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Marketing Rentals

We’re creating listings that get the attention of potential Cleveland Heights residents. With the right photos, a concise but informative description, and all of the information necessary to schedule a showing, we generate interest right away. With a responsive showing process and a willingness to answer as many questions as tenants have, we’re quick to collect applications and approve a new resident.

Enforceable Leases

A strong lease agreement is good for you, it’s good for your Cleveland Heights investment property, and it’s good for your incoming resident. We create leases that are clear about expectations and responsibilities. We’re careful to use the language and terminology that’s both legally compliant and legally enforceable in the state of Ohio. Let’s talk about your lease.

Protecting Properties

As soon as a tenant is approved, the lease is signed, and the move-in funds are collected, we do a final inspection to make sure your rental home is move-in ready and well-maintained. This inspection also protects you and your property by documenting its condition with photos and video. We can show tenants how we expect the property to be returned to us at the end of the lease term.

Maintenance

We know that maintenance is expensive and frustrating, especially if you’re managing vendors and contractors and tenant requests on your own.

Don’t do it on your own. Partner with Progressive Urban Property Management, and our smart, talented in-house maintenance team will respond to any repair needs at your property. We work closely with tenants and vendors to take care of your property.

Online Portals

By providing online portals for both owners and residents, we make the entire rental experience convenient and stress-free. Tenants use their portals to pay rent and request maintenance. As an owner, you can track rental payments, review financial reports, and follow maintenance invoices. Get in touch with us too. Our investment in technology allows us to communicate better and prioritize relationships.

Tenant Relationships

Cleveland Heights tenants move into your rental property expecting a high level of customer service.

We provide it. Our team has been able to balance that exceptional service with the need to hold tenants accountable to their lease agreements and our expectations for them. We know that happy tenants are more likely to renew their lease agreements, eliminating the expense of turnover and vacancy.

Finding the Value in Full-Service Cleveland Heights Property Management

Located just east of downtown Cleveland, Cleveland Heights is known for its historic charm, walkable neighborhoods, and a strong demand for rental properties. Whether you own a single-family home or a multi-unit apartment building, navigating this market takes expertise, and Progressive Urban Property Management can provide it.

Leverage our local market expertise. We know Cleveland Heights well, and that helps us set competitive rental prices and identify the most desirable neighborhoods for investments. We’ll work with owners to reduce vacancy rates with our proven marketing strategies. We’ll build better tenant retention and invest in satisfaction and service.

When you partner with us, you get more service, less stress, and peace of mind. We talk to landlords all the time and we know that managing a property feels like a full-time job. Working with us gives landlords the gift of time and peace of mind by taking on the daily responsibilities of tenant communication, repairs, and problem-solving.

It’s not just about logistics. We also maximize your ROI. From reducing expenses with preventative maintenance to setting optimal rent prices based on market trends, property management companies work to boost profitability for every unit in your portfolio.

Pricing Your Cleveland Heights Rental Home for Profit

You understand the risks of the wrong price. If you list your rental property in Cleveland Heights at a price that’s too high, you’ll face a longer vacancy. Price it too low, and you’re missing out on money that should be yours.

At Progressive Urban Property Management, we expertly price rental homes like yours, whether it’s a single-family home or a unit in a multi-family building. Let’s talk about how your rental compares to others on the market, and where the right price should land.

Leverage our experience and our data. Get a free rental analysis from our team, and allow us to help you price your property accurately and competitively.

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stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
367 reviews
5 star
325
4 star
14
3 star
7
2 star
1
1 star
20
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Google
5.0/5
Dec 22, 2025
Google - James Roundtree - Progressive Urban Property Management
Ella was awesome. She answered our questions and our concerns. After 2 years at this property we are now able to speak to a live person instead of chatting with AI. Thank you again Ella
Google
5.0/5
Dec 22, 2025
Google - Richie G - Progressive Urban Property Management
5 star Rating Maintenance Great job
Google
5.0/5
Dec 22, 2025
Google - L.C. - Progressive Urban Property Management
Jeanie L.
Google
5.0/5
Dec 21, 2025
Google - Bruce Ahn - Progressive Urban Property Management
The PUPM team is fantastic - very responsive and professional. Would highly recommend! Entire maintenance team (including Jam) is fantastic. Always go above and beyond to get issues resolved professionally and completely. I'll be onboarding my future properties with them!
Google
5.0/5
Dec 20, 2025
Google - Andre Bogan - Progressive Urban Property Management
Amazing communication, Bob the technician came out immediately for any problem I’ve had, and Jam is great in following up and making sure the maintenance order was complete, thank you Progressive Urban!!!!
Google
5.0/5
Dec 17, 2025
Google - Tee - Progressive Urban Property Management
Jeanie is very understanding and polite. Great property management company!
Google
5.0/5
Dec 16, 2025
Google - Damien Bowman - Progressive Urban Property Management
The team at PUPM is honestly among the best I’ve ever worked with in any industry. They are incredibly quick to respond, and the best part is that they actually get things done right the first time. Sam and Bob make living at 1442 completely hassle-free; they keep the building spotless and always make sure it feels safe. If you get the chance to move here or work with this team, jump on it. You definitely won't regret the decision.
Google
5.0/5
Dec 16, 2025
Google - Jeremy Lipp - Progressive Urban Property Management
I transitioned my portfolio to PUPM mid-2025, and could not be more satisfied with their team. Pupm, led by Ops Manager Amy Pierse, are: - Attentive - Highly responsive - Transparent - High level of business acumen As an out of state owner, this is the team you want running your properties.
Google
5.0/5
Dec 11, 2025
Google - Antoinette Grier - Progressive Urban Property Management
I’m very satisfied with the service I got from Jeanie L. She was very respectful and nice. She made the process very easy for me. She’s a wonderful person. I appreciate her so much. Absolutely great service.
Google
5.0/5
Dec 11, 2025
Google - Dwight Mitchell - Progressive Urban Property Management
Faye and Steve was on point when I called very proud tenant.
Google
5.0/5
Dec 9, 2025
Google - Sean Nickens - Progressive Urban Property Management
Survey
5.0/5
Dec 8, 2025
Survey - Angel James - Progressive Urban Property Management
My recent experience was great. Bob the technician installed a new doorbell for my home. He also installed a new lock for my screen door because the old one was broken. Jam from PUMP reached out to me about my maintenance request to make sure everything was fixed. Jam was polite. Thank you!.
Google
5.0/5
Dec 5, 2025
Google - Brenda Dickenson - Progressive Urban Property Management
Google
5.0/5
Dec 3, 2025
Google - Angel James - Progressive Urban Property Management
I had a great experience with Leon (technician). He recently fixed my kitchen stove and now it works fine. He was also helpful and nice. Faye received my maintenance request and I got a response within hours. She was nice and submitted the request fast. Thank you!. Also, Bob came this morning to installed a doorbell and the lock on my screen door. Everything is working now!. I didn’t have to wait long for my maintenance request to be submitted either.
Google
3.0/5
Dec 3, 2025
Google - Crystal Moss5j ju 6l - Progressive Urban Property Management
Google
5.0/5
Dec 1, 2025
Google - Damon Beard - Progressive Urban Property Management
Jeanie L. Has been amazing helping me get set up into a new rental property! Timely professional, most of patient and kind! The whole team has at Progessive Urban Property Management are the best team around as far as im concerned!
Google
1.0/5
Nov 30, 2025
Google - Bruce Schlessman - Progressive Urban Property Management
As a landlord you'll never make any money working with them. You'll lose money actually. I was a landlord and had hire this company because of the 'great reviews'. I had to move on from them less than a year later because every month there was 'fees' and 'maintenance'. They want to only hire their workers and contractors so they can hike up the price whatever they want it to be. I found another contractor myself, that was a fight trying to do that. They were saying that they will have to charge me extra to supervise him. I said that, 'that's not necessary I trust him I had his confidence from another friend of mine that owns homes in Cleveland as well. Come to find out all those maintenance and fees they were charging was for NOTHING just a way to pay their employees of however many ppl they got working with them. Also the exterminator they have working for them didn't do anything either. I went to the home myself and spoke to the tenants. They said this company did nothing they claim they did on the Buildium app you use with them.
Google
5.0/5
Nov 25, 2025
Google - Roxi Daley - Progressive Urban Property Management
Excellent communication from Faye, and Bob fixed the leak under our sink efficiently and in a timely manner. Thank you! 😊
Survey
5.0/5
Nov 24, 2025
Survey - Dani - Progressive Urban Property Management
Jam is such amazing help and always make sure the job gets done ! I appreciate everything since I moved here in may , continue to keep up the great work thanks !
Google
5.0/5
Nov 24, 2025
Google - Pete Dodé - Progressive Urban Property Management
Great company and great human beings. Highly recommend them to all out of state owners. UPDATED I wanted to update my initial review. PUPM keeps exceeding my expectations from them, and I wanted to give credit where credit is due. I have been working with them for less than a year, and their team is phenomenal. Their process are perfectly streamlined and even where their is a issue, the level of care the team has is impressive. Without going too much in details, I wanted to give a huge shout out to Neonna, Regine and Yvone for being phenomenal. I know there is a whole team that supports them and fosters a culture of go getters, and they also need credit too. Keep up the great work everyone. I can confidently say that you are one of the best teams in PM that I have had the pleasure to work with.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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