Trustworthy Property Management in Cleveland and Throughout Northeast Ohio

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Rental Analysis

We will look at your property and estimate a potential rental rate given the condition and features. Our detailed analysis uses data on nearby comparable rentals and other variables to propose rental rates.

The rental analysis will ensure that your rental unit is priced correctly for the market and to ensure maximum revenue.

Property Listing and Marketing

We advertise your property with high-quality photos and across multiple platforms to reach as many potential tenants as possible.

When the available property reaches enough applicants to find the right fit, it brings the highest rent and reduces the chance of vacancies.

We will schedule all showings to prospective tenants.

Tenant Screening and Lease Preparation

Our background checks include credit, criminal, and prior rental history. We create a move-in condition report and document with photos.

We will collect a security deposit and first month’s rent as well as prepare a detailed, compliant, and enforceable lease agreement.

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We offer convenient online lease signing and sew up every detail so the tenant onboarding experience is seamless.

Our thorough tenant screening process reduces the chances of a problem tenant or costly eviction.

Lease Compliance

After renting, we perform detailed property evaluations with options for yearly or every 120-day inspections. We provide preliminary repair estimates, if required.

This proactive approach to maintenance reduces costs and keeps your property compliant with ever-changing local regulations

Maintenance Requests and Repairs

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

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Owner Statements and Tax Forms

Reviewing your property’s performance is easy.

We provide detailed monthly owner statements available anytime through the owner’s portal.

We also issue an end-of-year 1099 for your tax reporting purposes.

Progressive Urban Property Management in Cleveland, Ohio Maximizes The Return on Your Investment

We remove the headaches of self-managing your rental property and the potential missteps with marketing, leasing, and maintenance that can hold it back from delivering its best potential income.

We strongly believe that the path to profitability begins with tenant satisfaction. Owners will experience losses with high turnover due to vacancy costs, make ready costs, and leasing expenses. To keep tenants satisfied, it starts with placing a qualified tenant and ensuring that the property has the needs of the tenants. Responding quickly to repairs, good property maintenance, and solid communication with the tenants will reduce turnover.

Northeast Ohio has many homes and buildings over 100 years old. Rentals can have a variety of maintenance issues from lead safety concerns to bedbugs. Our property management staff has experience in working in these rentals and understanding what can happen. Our maintenance team can provide you with property inspection reports with pictures and discuss necessary repairs as well as repairs that can be deferred. Recommendations will also be made on upgrades and remodels to maximize rental income.

We stay up to date on local laws and regulations that can impact tenant placement, building requirements, and evictions. We also prepare tax forms for landlords both in and out-of-state. We save our clients potential lost time and money from non-compliance.

Our owners appreciate how well we stay in communication, and our testimonials show that we work to exceed expectations.

Do you know how to set the correct rental price for your property?

It’s crucial to your success that you do!

If the listed price is too high, it will extend the time your property is vacant and cost you money in lost rent. If it’s too low, you will miss out on your best return possible and lower your property’s ROI.

We have experience renting out properties in popular rental markets such as Cleveland, Parma, Euclid, Westlake, Fairview, and elsewhere in Northeast Ohio. So we know how to set a rental price that attracts qualified tenants and gets your property rented quickly.

Request your free rental analysis from our team and we’ll provide the number to maximize your property’s income potential.

Cleveland
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
367 reviews
5 star
325
4 star
14
3 star
7
2 star
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Google
5.0/5
Dec 22, 2025
Google - James Roundtree - Progressive Urban Property Management
Ella was awesome. She answered our questions and our concerns. After 2 years at this property we are now able to speak to a live person instead of chatting with AI. Thank you again Ella
Google
5.0/5
Dec 22, 2025
Google - Richie G - Progressive Urban Property Management
5 star Rating Maintenance Great job
Google
5.0/5
Dec 22, 2025
Google - Lawrence C. - Progressive Urban Property Management
Jeanie L.
Google
5.0/5
Dec 21, 2025
Google - Bruce Ahn - Progressive Urban Property Management
The PUPM team is fantastic - very responsive and professional. Would highly recommend! Entire maintenance team (including Jam) is fantastic. Always go above and beyond to get issues resolved professionally and completely. I'll be onboarding my future properties with them!
Google
5.0/5
Dec 20, 2025
Google - Andre Bogan - Progressive Urban Property Management
Amazing communication, Bob the technician came out immediately for any problem I’ve had, and Jam is great in following up and making sure the maintenance order was complete, thank you Progressive Urban!!!!
Google
5.0/5
Dec 17, 2025
Google - Tee - Progressive Urban Property Management
Jeanie is very understanding and polite. Great property management company!
Google
5.0/5
Dec 16, 2025
Google - Damien Bowman - Progressive Urban Property Management
The team at PUPM is honestly among the best I’ve ever worked with in any industry. They are incredibly quick to respond, and the best part is that they actually get things done right the first time. Sam and Bob make living at 1442 completely hassle-free; they keep the building spotless and always make sure it feels safe. If you get the chance to move here or work with this team, jump on it. You definitely won't regret the decision.
Google
5.0/5
Dec 16, 2025
Google - Jeremy Lipp - Progressive Urban Property Management
I transitioned my portfolio to PUPM mid-2025, and could not be more satisfied with their team. Pupm, led by Ops Manager Amy Pierse, are: - Attentive - Highly responsive - Transparent - High level of business acumen As an out of state owner, this is the team you want running your properties.
Google
5.0/5
Dec 11, 2025
Google - Antoinette Grier - Progressive Urban Property Management
I’m very satisfied with the service I got from Jeanie L. She was very respectful and nice. She made the process very easy for me. She’s a wonderful person. I appreciate her so much. Absolutely great service.
Google
5.0/5
Dec 11, 2025
Google - Dwight Mitchell - Progressive Urban Property Management
Faye and Steve was on point when I called very proud tenant.
Google
5.0/5
Dec 9, 2025
Google - Sean Nickens - Progressive Urban Property Management
Survey
5.0/5
Dec 8, 2025
Survey - Angel James - Progressive Urban Property Management
My recent experience was great. Bob the technician installed a new doorbell for my home. He also installed a new lock for my screen door because the old one was broken. Jam from PUMP reached out to me about my maintenance request to make sure everything was fixed. Jam was polite. Thank you!.
Google
5.0/5
Dec 5, 2025
Google - Brenda Dickenson - Progressive Urban Property Management
Google
5.0/5
Dec 3, 2025
Google - Angel James - Progressive Urban Property Management
I had a great experience with Leon (technician). He recently fixed my kitchen stove and now it works fine. He was also helpful and nice. Faye received my maintenance request and I got a response within hours. She was nice and submitted the request fast. Thank you!. Also, Bob came this morning to installed a doorbell and the lock on my screen door. Everything is working now!. I didn’t have to wait long for my maintenance request to be submitted either.
Google
3.0/5
Dec 3, 2025
Google - Crystal Moss5j ju 6l - Progressive Urban Property Management
Google
5.0/5
Dec 1, 2025
Google - Damon Beard - Progressive Urban Property Management
Jeanie L. Has been amazing helping me get set up into a new rental property! Timely professional, most of patient and kind! The whole team has at Progessive Urban Property Management are the best team around as far as im concerned!
Google
1.0/5
Nov 30, 2025
Google - Bruce Schlessman - Progressive Urban Property Management
As a landlord you'll never make any money working with them. You'll lose money actually. I was a landlord and had hire this company because of the 'great reviews'. I had to move on from them less than a year later because every month there was 'fees' and 'maintenance'. They want to only hire their workers and contractors so they can hike up the price whatever they want it to be. I found another contractor myself, that was a fight trying to do that. They were saying that they will have to charge me extra to supervise him. I said that, 'that's not necessary I trust him I had his confidence from another friend of mine that owns homes in Cleveland as well. Come to find out all those maintenance and fees they were charging was for NOTHING just a way to pay their employees of however many ppl they got working with them. Also the exterminator they have working for them didn't do anything either. I went to the home myself and spoke to the tenants. They said this company did nothing they claim they did on the Buildium app you use with them.
Google
5.0/5
Nov 25, 2025
Google - Roxi Daley - Progressive Urban Property Management
Excellent communication from Faye, and Bob fixed the leak under our sink efficiently and in a timely manner. Thank you! 😊
Survey
5.0/5
Nov 24, 2025
Survey - Dani - Progressive Urban Property Management
Jam is such amazing help and always make sure the job gets done ! I appreciate everything since I moved here in may , continue to keep up the great work thanks !
Google
5.0/5
Nov 24, 2025
Google - Pete Dodé - Progressive Urban Property Management
Great company and great human beings. Highly recommend them to all out of state owners. UPDATED I wanted to update my initial review. PUPM keeps exceeding my expectations from them, and I wanted to give credit where credit is due. I have been working with them for less than a year, and their team is phenomenal. Their process are perfectly streamlined and even where their is a issue, the level of care the team has is impressive. Without going too much in details, I wanted to give a huge shout out to Neonna, Regine and Yvone for being phenomenal. I know there is a whole team that supports them and fosters a culture of go getters, and they also need credit too. Keep up the great work everyone. I can confidently say that you are one of the best teams in PM that I have had the pleasure to work with.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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