Trustworthy Property Management in Cleveland and Throughout Northeast Ohio

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Rental Analysis

We will look at your property and estimate a potential rental rate given the condition and features. Our detailed analysis uses data on nearby comparable rentals and other variables to propose rental rates.

The rental analysis will ensure that your rental unit is priced correctly for the market and to ensure maximum revenue.

Property Listing and Marketing

We advertise your property with high-quality photos and across multiple platforms to reach as many potential tenants as possible.

When the available property reaches enough applicants to find the right fit, it brings the highest rent and reduces the chance of vacancies.

We will schedule all showings to prospective tenants.

Tenant Screening and Lease Preparation

Our background checks include credit, criminal, and prior rental history. We create a move-in condition report and document with photos.

We will collect a security deposit and first month’s rent as well as prepare a detailed, compliant, and enforceable lease agreement.

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We offer convenient online lease signing and sew up every detail so the tenant onboarding experience is seamless.

Our thorough tenant screening process reduces the chances of a problem tenant or costly eviction.

Lease Compliance

After renting, we perform detailed property evaluations with options for yearly or every 120-day inspections. We provide preliminary repair estimates, if required.

This proactive approach to maintenance reduces costs and keeps your property compliant with ever-changing local regulations

Maintenance Requests and Repairs

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

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Owner Statements and Tax Forms

Reviewing your property’s performance is easy.

We provide detailed monthly owner statements available anytime through the owner’s portal.

We also issue an end-of-year 1099 for your tax reporting purposes.

Progressive Urban Property Management in Cleveland, Ohio Maximizes The Return on Your Investment

We remove the headaches of self-managing your rental property and the potential missteps with marketing, leasing, and maintenance that can hold it back from delivering its best potential income.

We strongly believe that the path to profitability begins with tenant satisfaction. Owners will experience losses with high turnover due to vacancy costs, make ready costs, and leasing expenses. To keep tenants satisfied, it starts with placing a qualified tenant and ensuring that the property has the needs of the tenants. Responding quickly to repairs, good property maintenance, and solid communication with the tenants will reduce turnover.

Northeast Ohio has many homes and buildings over 100 years old. Rentals can have a variety of maintenance issues from lead safety concerns to bedbugs. Our property management staff has experience in working in these rentals and understanding what can happen. Our maintenance team can provide you with property inspection reports with pictures and discuss necessary repairs as well as repairs that can be deferred. Recommendations will also be made on upgrades and remodels to maximize rental income.

We stay up to date on local laws and regulations that can impact tenant placement, building requirements, and evictions. We also prepare tax forms for landlords both in and out-of-state. We save our clients potential lost time and money from non-compliance.

Our owners appreciate how well we stay in communication, and our testimonials show that we work to exceed expectations.

Do you know how to set the correct rental price for your property?

It’s crucial to your success that you do!

If the listed price is too high, it will extend the time your property is vacant and cost you money in lost rent. If it’s too low, you will miss out on your best return possible and lower your property’s ROI.

We have experience renting out properties in popular rental markets such as Cleveland, Parma, Euclid, Westlake, Fairview, and elsewhere in Northeast Ohio. So we know how to set a rental price that attracts qualified tenants and gets your property rented quickly.

Request your free rental analysis from our team and we’ll provide the number to maximize your property’s income potential.

Cleveland
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
334 reviews
5 star
305
4 star
13
3 star
3
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13
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Google
5.0/5
Jun 17, 2025
Google - Jocelyn - Progressive Urban Property Management
I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁
Google
5.0/5
Jun 16, 2025
Google - Ray - Progressive Urban Property Management
Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.
Google
5.0/5
Jun 11, 2025
Google - Steven - Progressive Urban Property Management
There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.
Google
5.0/5
Jun 11, 2025
Google - J - Progressive Urban Property Management
I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!
Google
5.0/5
Jun 11, 2025
Google - Candi - Progressive Urban Property Management
Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!
Google
5.0/5
Jun 11, 2025
Google - Jeana - Progressive Urban Property Management
To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫
Google
5.0/5
Jun 9, 2025
Google - Nicole - Progressive Urban Property Management
I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.
Google
5.0/5
Jun 6, 2025
Google - Laura - Progressive Urban Property Management
Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.
Google
5.0/5
Jun 5, 2025
Google - Roman - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Jun 4, 2025
Google - Sophia - Progressive Urban Property Management
Thankful for the maintenance team, Carlton fixed my NASTY MOLDY shower and replaced it with a beautiful glass shower that is easy to keep clean and when Carlton is doing the job, the job is always done right and with great skill. He rebuilt our porch, and it is wonderful and structurally sound, which I could not have said before he replaced it with fine wood working skills! Jam also did a great job supporting the wonderful maintenance crew, the man, the myth, THE LEGEND, Carlton. Bless you Carlton, you made my life a wayyyyyyy better place.
Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.
Google
5.0/5
Apr 28, 2025
Google - Carolyn - Progressive Urban Property Management
Jam was very polite and took care of the problem at my property he was just wonderful
Google
5.0/5
Apr 24, 2025
Google - Tonyetta - Progressive Urban Property Management
I love having PUPM. They are very efficient and understanding. Jam and Bob are amazing also. I would recommend PUPM at anytime.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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