Trustworthy Property Management in Cleveland and Throughout Northeast Ohio

View Our Services

Rental Analysis

We will look at your property and estimate a potential rental rate given the condition and features. Our detailed analysis uses data on nearby comparable rentals and other variables to propose rental rates.

The rental analysis will ensure that your rental unit is priced correctly for the market and to ensure maximum revenue.

Property Listing and Marketing

We advertise your property with high-quality photos and across multiple platforms to reach as many potential tenants as possible.

When the available property reaches enough applicants to find the right fit, it brings the highest rent and reduces the chance of vacancies.

We will schedule all showings to prospective tenants.

Tenant Screening and Lease Preparation

Our background checks include credit, criminal, and prior rental history. We create a move-in condition report and document with photos.

We will collect a security deposit and first month’s rent as well as prepare a detailed, compliant, and enforceable lease agreement.

Read More

We offer convenient online lease signing and sew up every detail so the tenant onboarding experience is seamless.

Our thorough tenant screening process reduces the chances of a problem tenant or costly eviction.

Lease Compliance

After renting, we perform detailed property evaluations with options for yearly or every 120-day inspections. We provide preliminary repair estimates, if required.

This proactive approach to maintenance reduces costs and keeps your property compliant with ever-changing local regulations

Maintenance Requests and Repairs

We have a well trained, experienced in-house maintenance staff along with preferred vendors to coordinate all necessary maintenance and make sure that repairs are performed properly.

We also offer 24/7, 365 emergency response to tenants so that any issues at the property are handled in a timely fashion, keeping them happy and limiting property damage as much as possible.

i

Owner Statements and Tax Forms

Reviewing your property’s performance is easy.

We provide detailed monthly owner statements available anytime through the owner’s portal.

We also issue an end-of-year 1099 for your tax reporting purposes.

Progressive Urban Property Management in Cleveland, Ohio Maximizes The Return on Your Investment

We remove the headaches of self-managing your rental property and the potential missteps with marketing, leasing, and maintenance that can hold it back from delivering its best potential income.

We strongly believe that the path to profitability begins with tenant satisfaction. Owners will experience losses with high turnover due to vacancy costs, make ready costs, and leasing expenses. To keep tenants satisfied, it starts with placing a qualified tenant and ensuring that the property has the needs of the tenants. Responding quickly to repairs, good property maintenance, and solid communication with the tenants will reduce turnover.

Northeast Ohio has many homes and buildings over 100 years old. Rentals can have a variety of maintenance issues from lead safety concerns to bedbugs. Our property management staff has experience in working in these rentals and understanding what can happen. Our maintenance team can provide you with property inspection reports with pictures and discuss necessary repairs as well as repairs that can be deferred. Recommendations will also be made on upgrades and remodels to maximize rental income.

We stay up to date on local laws and regulations that can impact tenant placement, building requirements, and evictions. We also prepare tax forms for landlords both in and out-of-state. We save our clients potential lost time and money from non-compliance.

Our owners appreciate how well we stay in communication, and our testimonials show that we work to exceed expectations.

Do you know how to set the correct rental price for your property?

It’s crucial to your success that you do!

If the listed price is too high, it will extend the time your property is vacant and cost you money in lost rent. If it’s too low, you will miss out on your best return possible and lower your property’s ROI.

We have experience renting out properties in popular rental markets such as Cleveland, Parma, Euclid, Westlake, Fairview, and elsewhere in Northeast Ohio. So we know how to set a rental price that attracts qualified tenants and gets your property rented quickly.

Request your free rental analysis from our team and we’ll provide the number to maximize your property’s income potential.

Cleveland
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

  • By checking this box, you agree to receive text messages from Progressive Urban Property Management. *Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe from SMS messages. Up to 5 messages per month. Check here for Progressive Urban Property Management's Privacy Policy.

  • This field is for validation purposes and should be left unchanged.

What Our Clients Are Saying

4.8/5
4.8/5
256 reviews
5 star
0
4 star
239
3 star
7
2 star
2
1 star
8
0 star
0

Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!
Google
5.0/5
Aug 26, 2025
Google - alexus lee - Progressive Urban Property Management
Bobbi was FAST ! ready to fix any other issues while he was here. Highly Recommend!
Google
5.0/5
Aug 25, 2025
Google - Rasta queen Channel - Progressive Urban Property Management
I personally want to give this five start to jam The person that stayed in contact with me the whole time he was amazing very friendly reply back to any one my concerns and check up to make sure everything was good on my end we need more people like him he not once was nasty towards me and he was very professional I can’t thank him enough the house is great I recommend people to get a home with them and I can not wait to buy a home with them I’m excited about that also when that time come
Google
5.0/5
Aug 23, 2025
Google - VERT - Progressive Urban Property Management
My agent has been Jess for the move in process and it’s been great. Any issues I’ve had so far she’s been able to help and overcome, she’s very flexible when what we can do and when to try to make it easier and I’m genuinely excited to move forward with the move!
Google
1.0/5
Aug 23, 2025
Google - Tomisha Harper - Progressive Urban Property Management
Went to view the 2872 west 11th townhome. Its listed across many websites as 2 full baths and a 2 car garage. The woman showing the home not only wore leggings low enough that I knew she was wearing a body suit, but she tried to convince me that 1.5 baths were 2. That a 2 car garage was the same as a one car garage with a driveway. Not once did she take accountability for showing a place that was falsely advertised. Not once did she say it was wrong. Instead she tried to convince me that the en suite primary bathroom that has a tub and a stand alone shower, technically has "two" places to bathe, so it counts as 2 bathrooms. She wasted my time, insulted me, and embarrassed herself.
Google
5.0/5
Aug 22, 2025
Google - tyler bray - Progressive Urban Property Management
I had the pleasure of working with them at my home. The representative jam kept me in the loop with clear communication from start to finish about my door lock being fixed. The maintenance man dom was polite and professional and had it all finished in a few minutes. Between the time of my request and how fast they responded and had the work done the same day it was very professional and very fast.
Google
5.0/5
Aug 20, 2025
Google - Josh Myers - Progressive Urban Property Management
Great customer of ours! Faye is always a pleasure to deal with and always prompt with payment! Thanks for your business!!!
Google
5.0/5
Aug 16, 2025
Google - Reuben Buckner - Progressive Urban Property Management
I cannot say enough great things about Jess. From the moment she greeted me, it was clear this wasn’t just a job for her. She genuinely cares about her clients and their experience. She went above and beyond in every possible way, making me feel welcomed, heard, and respected throughout the entire showing. Jess was knowledgeable, patient, and incredibly detail-oriented. She answered every question I had with confidence and honesty, and even brought up things I hadn’t thought to consider. Her professionalism is unmatched, but what truly sets her apart is her kindness and authenticity. It’s rare to meet someone who’s not only great at their job but also truly invested in helping people find the perfect home. She took her time, never rushed me, and made sure I had all the information I needed to make an informed decision. She followed up promptly and made the entire process seamless and stress free.
Google
5.0/5
Aug 15, 2025
Google - Josie Odijk - Progressive Urban Property Management
Faye and Joe and the entire team at PUPM are amazingly responsive, professional and friendly - any issue is addressed quickly and thoroughly - I would give 10 stars 🤩
Google
5.0/5
Aug 8, 2025
Google - joseph quinn - Progressive Urban Property Management
Faye was great to work with! Quick response
Google
5.0/5
Aug 6, 2025
Google - priscilla ortiz - Progressive Urban Property Management
Jeanie & Jessica have nothing but helpful helping me threw all the documents of the lease of the property they really knew how to treat a tenant thank you ladies so so much!!!
Google
5.0/5
Aug 5, 2025
Google - Willie Davis - Progressive Urban Property Management
Faye from the management group has been very good in working through my maintenance issue. I appreciate the fact that they keep me informed through out the process.
Google
5.0/5
Jul 31, 2025
Google - Anthony West - Progressive Urban Property Management
We've been working with Faye at Progressive Urban for a while now, and she’s been fantastic — always professional, responsive, and easy to work with. I highly recommend Progressive Urban
Google
5.0/5
Jul 30, 2025
Google - Ino - Progressive Urban Property Management
Jam was incredible in assisting me with servicing my property. Very responsive and on top of all my concerns and I'm very impressed with the quality and attention to detail. Very happy with PUPM so far
Google
5.0/5
Jul 29, 2025
Google - DEE kAY - Progressive Urban Property Management
Working with Regine, Amy, and the entire PUPM team has been an outstanding experience. Regine is incredibly responsive and detail oriented, while Amy brings a calm and professional presence to every situation. Together, they make property management smooth and worry free. From tenant communication to maintenance and everything in between, they handle it all with care and expertise. I’m truly grateful for their support and highly recommend PUPM to anyone looking for a trustworthy and efficient property management team.
Google
5.0/5
Jul 25, 2025
Google - Robert Milburn - Progressive Urban Property Management
Jen L. Was patient and informative regarding rental details.
Survey
5.0/5
Jul 22, 2025
Survey - Amanda - Progressive Urban Property Management
Fast process and very great with communication and responding back.
Jeanie L has been very helpful and great with my moving process.

OUR AFFILIATIONS

Akron Cleveland Association Of Realtors Logo
Bigger Pockets Logo
National Association Of Residential Property Managers Logo
Yes MLS Logo
Equal Housing Opportunity Logo
bbb trust logo

ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

CONTACT US

LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

FOLLOW US