Multifamily Property Management Services in Cleveland, OH

We provide end-to-end property management services for multifamily residential properties, including apartment buildings and mixed-use properties.

View Our Services

Thorough Tenant Screening

We run rigorous background checks, investigating identity, employment, credit score and previous tenancy history to ensure we place only quality tenants in your rental.

Property Marketing & Advertising

With a thorough understanding of the market, we prepare creative marketing plans to establish an outstanding digital presence for each property.

Professional Leasing

Our leasing plans are tailored specifically for your property. We draft fool-proof lease agreements including different policies, addenda, and notices to protect your tenants and investment against liability. We work with government voucher programs as well. For certain properties, we try to build a waiting list to reduce vacancy time.

Innovative Technology

Our advanced system provides our clients with custom property management resources and our residents with easy and accessible services and solutions.

Monthly Accounting

From complex accounting to day-to-day transactions, our team creates accurate financial reports that help plan your budget and make short and long-term decisions.

Construction Management

From minor issues to large-scale projects, we work with you to help your Cleveland investment property reach its full potential. Our team is accessible 24/7 to ensure resident satisfaction.

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No More Dealing with Vacancies

We leverage advanced marketing tools and strategies to quickly find quality tenants and place them in your multiple rental units, reducing vacancy rates and tenant turnover.

9

No More Chasing Down Rent

We take on the burden of collecting rent from your tenants and deposit all funds into your bank account directly. Our 24/7 accessible online portal makes rent collection easy for each unit through the automated process.

9

No More Late Night or Emergency Calls

Our team is available around-the-clock to address all maintenance and repair requests and calls and resolve them quickly to make your tenants comfortable and keep your investment safe. We use our network with licensed contractors who provide quality work at reasonable prices. Depending on the size of the property, we’ll place an onsite maintenance tech for the property and/or leasing manager.

Giving Time Back to Owners of Cleveland Multifamily Properties

Are you a Cleveland investor with multifamily properties that are weighing you down? It is time to hire a property manager and maximize your cash flow!
Progressive Urban offers professional property management services to help you reduce the time and energy you spend managing day-to-day operations.

Many things set Progressive Urban Property Management apart from other companies in Cleveland.

We have roots in the Ohio area with a professional and trusted team. From tenant placement and property management to maintenance and repairs and everything in between – you will find it here!

stars-5

“This property management company is amazing. As an absentee, out of state investor, I was in need of hands-on management that could communicate and keep me in the loop about my apartment complex. George and his team are top notch! … I highly recommend this business.”

JT C.

Benefit From Our 30+ Years Of Expertise

Progressive Urban Property Management is a locally owned and operated business in Cleveland that aims to maximize the value of your multifamily properties by delivering customizable services for all asset types, including upscale, new development, high-rise, and mixed-use properties.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.8/5
4.8/5
313 reviews
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285
4 star
12
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Google
5.0/5
Apr 11, 2025
Google - Christine - Progressive Urban Property Management
I've been working with Progressive Urban Property Management for the past few months, and I can confidently say they are one of the best property management companies in the greater Cleveland area. It makes sense why they have over 1,000 properties under their management. From the start, they've been incredibly communicative and accessible. Whether it's a quick question or a larger discussion about the property, I always feel like I can get in touch and get a thoughtful, timely response. Their systems and procedures are well-established, which gives me peace of mind as an owner—they handle everything with professionalism and care. What really stands out is how well they balance the needs of both tenants and owners. They treat the property with genuine care and make decisions that are fair and well-informed. They’re also knowledgeable about different options and approaches, which makes it easy to trust their recommendations. Working with them has been an all-around great experience, and I’d highly recommend Progressive Urban to any property owner in the area.
Google
5.0/5
Apr 10, 2025
Google - Michael - Progressive Urban Property Management
Amy over at PUM has been fantastic to work with. She is responsive, professional, and answers in a timely manner. I look forward to working with her on referrals and business in the future
Google
5.0/5
Apr 10, 2025
Google - Chanetta - Progressive Urban Property Management
I highly recommend PUPM. I called a few times for repairs, and each time, the repairs were finished in a timely manner. Faye is awesome to talk to. She definitely makes the process nice and smooth.
Google
5.0/5
Apr 8, 2025
Google - Sean - Progressive Urban Property Management
I been renting from PUPM for about a month now yes at first there was a problem with one properties but they hurried up and fix the problem and that was amazing very surprising as well due to other leasing companies, spinning, and taking application fees, I’ve been in their property for about a month now any problems that I have with the property they fix it immediately their staff including Nicole is amazing and as good at answering questions that you have regarding the property or with their portal I highly recommend looking into them if you’re looking for a good quiet reasonable in your budget property and give them a phone call
Google
5.0/5
Mar 31, 2025
Google - Justina - Progressive Urban Property Management
Thanks Jam for your great communication and great service
Google
5.0/5
Mar 28, 2025
Google - Laverne - Progressive Urban Property Management
Jeanie L very hands on with responding back with emails detail clarification on steps that need to be done to have your move-in as smooth as possible
Google
5.0/5
Mar 26, 2025
Google - Benny - Progressive Urban Property Management
Neonna is the BEST . She always returns my calls. Helps with answers to my questions. Every time I call she is Always very kind and joyful even tho I'm not she always cheer's me up.
Google
5.0/5
Mar 25, 2025
Google - Maikel - Progressive Urban Property Management
Great company to work with .I Been working with Neonna Buytrago and she's been amazing great communication. Thanks Neonna 👍
Google
5.0/5
Mar 24, 2025
Google - Quanteare - Progressive Urban Property Management
Our company Sanford And Son Tree Service became a vendor with PUMP. We received our first job within a week of signing up. The maintenance department agent Faye has been great always responsive in a timely manner. She is amazing to work with. Helps make finding and navigating the portal easy.
Google
5.0/5
Mar 24, 2025
Google - Hannah - Progressive Urban Property Management
I’ll definitely recommend this company. Faye been a really good help to me. She gets maintenance requests done right away and have them come out asap. She always calls after to make sure the job is done. Thank you for the maintenance time also.
Google
5.0/5
Mar 23, 2025
Google - Alexia - Progressive Urban Property Management
I just want to say that this company has been truly helpful with the process of looking for properties! Great variety and even greater houses to choose from I’m really thankful for Tiara and Jeanie L. for constantly staying in contact with my family and finding us the perfect home! Thank you again
Survey
5.0/5
Mar 21, 2025
- Hannah - Progressive Urban Property Management
I’ve been talking to Faye about my maintenance request and she put the order in right away and someone came out asap. She also check up on me just to make sure the work order was done.
Google
5.0/5
Mar 19, 2025
Google - Yovel - Progressive Urban Property Management
Very trustful and easy to work with, great customer service Faye is always there to assist and I will highly recommend for this company to mange your property.
Google
5.0/5
Mar 18, 2025
Google - Albert - Progressive Urban Property Management
We have been an appliance repair vendor working with Progressive for several months now. Faye and the Progressive team have been a pleasure to work with. Her communication and service is top notch. 5 stars!
Google
5.0/5
Mar 17, 2025
Google - Paul - Progressive Urban Property Management
Faye has been quick to reply to texts and emails, payments have been made in a very timely fashion. A pleasure to do business with.
Google
5.0/5
Mar 14, 2025
Google - Tierra - Progressive Urban Property Management
I have been working with Nicole and she is amazing. Any issues within the home, PUPM handled them right away. No complaints here.
Google
5.0/5
Mar 14, 2025
Google - Kerstin - Progressive Urban Property Management
It has been a pleasure working with PUPM, they really are amazing. After a maintenance request, Jam reached out to me. Making sure that everything went well and was repaired. Jam was absolutely professional and courteous.The maintenance team has all been amazing. Also Bob, who always seems to help us in every way. Bob has handled situations where he goes above and beyond.
Google
5.0/5
Mar 13, 2025
Google - Savannah - Progressive Urban Property Management
Nicole is very helpful and easy to talk to. Appreciate the ease of the portal and communicating with Nicole.
Google
5.0/5
Mar 13, 2025
Google - Maurice - Progressive Urban Property Management
This property management team has exceptional service. Bob always is efficient and has professional service 24/7. We appreciate Bob and all the work this company provides, with their professional team members.
Google
5.0/5
Feb 6, 2025
Google - Cindy - Progressive Urban Property Management
Urban property management is a great business to work with, especially Amy Pierce. She helped me with all of my issues Helped me out she went above and beyond thank you again Amy, this is Michael Kirk

OUR AFFILIATIONS

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National Association Of Residential Property Managers Logo
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Equal Housing Opportunity Logo
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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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