Property Management Services in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Navigating the local real estate market requires a partner who truly understands the unique dynamics of Westlake and the broader Northeast Ohio region. At PUPM, we provide comprehensive property management services designed to protect your investment and maximize your passive income. Whether you own a single-family home near Crocker Park or a multi-unit portfolio, our team bridges the gap between professional oversight and personal care, ensuring your assets perform at their best.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your WESTLAKE Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
358 reviews
5 star
376
4 star
21
3 star
6
2 star
2
1 star
21
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Google
1.0/5
Jan 14, 2026
Google - Adam Martinez - Progressive Urban Property Management
I am extremely disappointed with Progressive Urban Property Management. What I expected to be a professional, reliable management experience turned into a nightmare as a landlord. Communication was consistently poor. It often took days to get return calls or responses, even on time sensitive issues. More importantly, there was little to no urgency or effort when it came to collecting rent that was months behind. As the owner, I felt like I was the one pushing for action, instead of being supported by the management company I was paying. A major reason you hire property management is to protect your investment, handle tenant issues, and enforce collections. Unfortunately, that did not happen here. The lack of follow through and accountability cost me both time and money. I would not recommend this company to landlords who want proactive management, strong communication, and firm rent enforcement.
Google
5.0/5
Jan 9, 2026
Google - M Roundtree - Progressive Urban Property Management
In Regards to the Jeremy the Exterminator he's been to our residents twice an he's done a thorough job. He is very pleasant,would recommend him to exterminate any place we would live in. 5stars for Jeremy ⭐️⭐️⭐️⭐️⭐️ we definitely see improvement. Thanks for sending someone who will get the job done.
Google
2.0/5
Jan 8, 2026
Google - Erica Komorowski - Progressive Urban Property Management
Avoid at all costs, if you’re able! They really don’t care about their tenants or their property. Our old landlord sold the duplex we live in and this company bought it. First few months we spent fighting with them trying to overcharge us after being told by multiple people are rent would not change once ownership was transferred. We finally get that figured out after MONTHS of back and forth with the office. Then, right after we sign a new lease with them we have new neighbors move in below us in the duplex who smoke cigarettes inside stinking up their unit as well as our entire unit. I am severely allergic to cigarette smoke, management simply doesn’t care. I left a note directly to our neighbors as well as reported them to management every single time I smelt cigarettes coming through OUR vents into OUR unit. They say they deal with it but the neighbors continue to do it with complete disregard to us and our pets living above the getting secondhand smoke. Our lease has a huge clause about smoking and how its terms for lease termination, yet 6 reports later I am still waking up to cigarette smoke coming into our bedroom through the vents. For FOUR STRAIGHT MONTHS! They don’t care about their property CLEARLY but the lack of care for tenants is where I get frustrated.
Google
5.0/5
Jan 7, 2026
Google - Natan - Progressive Urban Property Management
Excellent Property Management company. I’ve had to switch multiple times and I’m sticking with them. Mareez has been exceptionally great to work with. Any concerns I voiced were handled patiently and quickly. Don’t waste your time anywhere else.
Google
4.0/5
Jan 6, 2026
Google - Angela Huff - Progressive Urban Property Management
The company is prompt when it comes to certain maintenance requests!! Jam and Bob does great work. They also communicate upon arrival
Google
5.0/5
Dec 30, 2025
Google - Maria Camila Castro - Progressive Urban Property Management
Big shout out to Bob, so attentive and always finds a solution. Great communication and stays on top of everything. Thank you Bob for all your help
Google
5.0/5
Dec 29, 2025
Google - Him Him - Progressive Urban Property Management
Yep
Google
5.0/5
Dec 22, 2025
Google - Richie G - Progressive Urban Property Management
5 star Rating Maintenance Great job
Google
5.0/5
Dec 22, 2025
Google - James Roundtree - Progressive Urban Property Management
Ella was awesome. She answered our questions and our concerns. After 2 years at this property we are now able to speak to a live person instead of chatting with AI. Thank you again Ella
Google
5.0/5
Dec 22, 2025
Google - Lawrence C. - Progressive Urban Property Management
Jeanie L.
Google
5.0/5
Dec 21, 2025
Google - Bruce Ahn - Progressive Urban Property Management
The PUPM team is fantastic - very responsive and professional. Would highly recommend! Entire maintenance team (including Jam) is fantastic. Always go above and beyond to get issues resolved professionally and completely. I'll be onboarding my future properties with them!
Google
5.0/5
Dec 20, 2025
Google - Andre Bogan - Progressive Urban Property Management
Amazing communication, Bob the technician came out immediately for any problem I’ve had, and Jam is great in following up and making sure the maintenance order was complete, thank you Progressive Urban!!!!
Google
5.0/5
Dec 17, 2025
Google - Tee - Progressive Urban Property Management
Jeanie is very understanding and polite. Great property management company!
Google
5.0/5
Dec 16, 2025
Google - Damien Bowman - Progressive Urban Property Management
The team at PUPM is honestly among the best I’ve ever worked with in any industry. They are incredibly quick to respond, and the best part is that they actually get things done right the first time. Sam and Bob make living at 1442 completely hassle-free; they keep the building spotless and always make sure it feels safe. If you get the chance to move here or work with this team, jump on it. You definitely won't regret the decision.
Google
5.0/5
Dec 16, 2025
Google - Jeremy Lipp - Progressive Urban Property Management
I transitioned my portfolio to PUPM mid-2025, and could not be more satisfied with their team. Pupm, led by Ops Manager Amy Pierse, are: - Attentive - Highly responsive - Transparent - High level of business acumen As an out of state owner, this is the team you want running your properties.
Google
5.0/5
Dec 11, 2025
Google - Antoinette Grier - Progressive Urban Property Management
I’m very satisfied with the service I got from Jeanie L. She was very respectful and nice. She made the process very easy for me. She’s a wonderful person. I appreciate her so much. Absolutely great service.
Google
5.0/5
Dec 11, 2025
Google - Dwight Mitchell - Progressive Urban Property Management
Faye and Steve was on point when I called very proud tenant.
Google
5.0/5
Dec 9, 2025
Google - Sean Nickens - Progressive Urban Property Management
Survey
5.0/5
Dec 8, 2025
Survey - Angel James - Progressive Urban Property Management
My recent experience was great. Bob the technician installed a new doorbell for my home. He also installed a new lock for my screen door because the old one was broken. Jam from PUMP reached out to me about my maintenance request to make sure everything was fixed. Jam was polite. Thank you!.
Google
5.0/5
Dec 5, 2025
Google - Brenda Dickenson - Progressive Urban Property Management

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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