Property Management Services in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Navigating the local real estate market requires a partner who truly understands the unique dynamics of Westlake and the broader Northeast Ohio region. At PUPM, we provide comprehensive property management services designed to protect your investment and maximize your passive income. Whether you own a single-family home near Crocker Park or a multi-unit portfolio, our team bridges the gap between professional oversight and personal care, ensuring your assets perform at their best.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your WESTLAKE Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
450 reviews
5 star
394
4 star
21
3 star
6
2 star
2
1 star
27
0 star
0

Google
5.0/5
Apr 11, 2026
Google - Helen Jeffery - Progressive Urban Property Management
Though I've only been with them for a short time the two instances I've had to make a request Faye handled them in a very timely manner
Google
5.0/5
Apr 10, 2026
Google - Annette McLaughlin - Progressive Urban Property Management
Google
1.0/5
Apr 10, 2026
Google - K M - Progressive Urban Property Management
Google
5.0/5
Apr 10, 2026
Google - Lonnie Ponzie - Progressive Urban Property Management
Jeanie L
Google
5.0/5
Apr 10, 2026
Google - Shanorah Cavor - Progressive Urban Property Management
Jeanie L
Google
5.0/5
Apr 8, 2026
Google - Iban Jackson (Iban Jackson) - Progressive Urban Property Management
Jam has been excellent to work with. I would highly recommend working with Progressive Urban Property Management!
Google
5.0/5
Apr 8, 2026
Google - Adam Boyd - Progressive Urban Property Management
Progressive Urban Property Management is a delight to work with. They always answer my calls, and they always know what's going on. Neonna is who I work with, and I wouldn't want to work with anyone else. She is the best!!!! She is the reason why I gave 5 stars.
Google
5.0/5
Apr 8, 2026
Google - Chad Quicci - Progressive Urban Property Management
Have had nothing but exceptional service and continued communication with Progressive Urban Property Management. They have been great to work with. I've had the pleasure of working with Neonna for the past few months. She is wonderful! I can always count on her to be available to speak with whenever I have a question and she always knows what's going on. PUPM is very lucky to have her!
Google
1.0/5
Apr 6, 2026
Google - Teresa Costa - Progressive Urban Property Management
Property owners beware! They charge a reasonable 8% of rents collected but make most of their $ on astronomical fees for maitenence and repairs. I was quoted over 4k to patch an area on the roof that was leaking. I used a previous contractor that I dealt with who only charged me $750. They also quoted $315 to clean a small apt and I can have a larger house cleaned in NY for only $200. Various other crazy prices to make units rent ready. We are so relieved we didn’t stuck with them and found a much more affordable management company.
Google
5.0/5
Apr 6, 2026
Google - Christine Bay - Progressive Urban Property Management
I’ve had a great experience working with Progressive Urban Property Management. Their team is professional, responsive, and easy to communicate with. They handle everything efficiently and make the entire process smooth and stress-free. I especially want to highlight my experience working with Faye—she has been incredibly helpful, organized, and attentive to details. It’s clear that she genuinely cares about providing excellent service and keeping everything on track. Highly recommend Progressive Urban to anyone looking for reliable and professional property management services!
Google
1.0/5
Apr 1, 2026
Google - Melissa Bearer - Progressive Urban Property Management
I know that my experience with this company would have been better with a different property owner, but from the start, we had countless issues with repairs and communication in general. They consistently will ask you to leave five star reviews, which did not reflect my experience but I felt pressured into this many times as I did not want them retaliating. The main issue we had with them was a plumbing problem that rendered the shower unusable, and the communication was poor and it took a very long time for us to figure out why our shower wasn’t being fixed. We ended up moving out early and did not have a working shower for the last 2 weeks we were living at the property, and it became clear it was not going to be fixed in any timely manner. Later, after requesting the month’s rent back, we spoke with a representative who explained that the property owner was the one who was the source of the delay, and they could not get ahold of him. I give 2 stars because they did eventually make some effort to solve the problem, and did back us up in our complaints and tried to come to an agreement in our favor, but were unable to. However, at the end of the day, they are the ones who are responsible for keeping the property inhabitable, and they failed to do this. On top of this issue, we also had animals living in our roof that they could not get to leave, the house would not hold heat (would only heat to about 60 degrees and our energy bills were ridiculous), and communication was consistently poor. Again, I cannot speak for an experience for someone who has a more communicative property owner, but we have been incredibly frustrated in dealing with them and I am just happy to no longer be living at one of their properties. Edit: changing this to one star after being emailed to take this review down because it is “hurting their business”. This is so unprofessional.
Google
5.0/5
Mar 30, 2026
Google - Nicole Tyler - Progressive Urban Property Management
Transitioned over from a private property manager to PUPM and I have yet to be dissatisfied! The Communication, timely responses and care that I get from Jam is so appreciated. Bob, the maintenance guy has been nothing but helpful from day one. I’ve dealt with property management companies before but PUPM has been nothing but great for me and my family!
Google
5.0/5
Mar 25, 2026
Google - Kimberly Webb - Progressive Urban Property Management
I would like to commend Nickia Shepherd for her display of excellent service and professionalism. Nickia was patient while answering my questions regarding lead inspections. She was knowledgeable. Nickia gave detailed information with clarity. She directed me to the maintenance manager for questions that were out of her scope of practice. I was, thoroughly, satisfied with our conversation. She welcomed me to contact her again if I needed any other information. Two thumbs up to Ms. Shepherd.
Google
5.0/5
Mar 16, 2026
Google - Max Culhane - Progressive Urban Property Management
Progressive Urban has been an outstanding upgrade of my property management services since making the switch a couple of months ago. George, Amy and team have been wonderful and the experience has been far and away to the previous management company I was using. 5-stars across the board for PUPM!!
Google
1.0/5
Mar 14, 2026
Google - Raeshelle Colbert - Progressive Urban Property Management
Google
5.0/5
Mar 13, 2026
Google - Jack Centra - Progressive Urban Property Management
PUPM has been incredibly helpful in helping us get our portfolio turned around. We had some issues with prior management companies and Amy and team listened to all Problems, and attacked them with extreme efficiency. Would reccommend to any investors in the area!
Survey
5.0/5
Mar 11, 2026
Survey - Angel James - Progressive Urban Property Management
Bob fixed my bathtub faucet and now it’s working good. The issue was resolved, thank you again.
Google
5.0/5
Mar 2, 2026
Google - Deandria Rice - Progressive Urban Property Management
My experience has been easy, smooth & authentic. Jess has been very helpful through the whole process. She communicates very well & ensures you get what you need. Thank you Jess and Urban property management.
Google
5.0/5
Feb 27, 2026
Google - Elise Legleitner - Progressive Urban Property Management
They made what was needed very clear and I feel confident with the house I’m renting and It was a pretty simple process! Thank you Jeanie for everything!
Google
5.0/5
Feb 26, 2026
Google - Mr. Hodge - Progressive Urban Property Management
Jeanie did her job to the T!

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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