Expert Property Management in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
341 reviews
5 star
307
4 star
13
3 star
3
2 star
0
1 star
18
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Google
5.0/5
Jun 28, 2025
Google - Ace - Progressive Urban Property Management
Jess, was my leasing agent that took care of me from the moment she showed me the property to the minute she handed me the keys. The entire process was smooth, simple, and easy to understand with her detailed and thorough explanations of each process. Anytime ! had a question she was always available, flexibly working around both of our schedules and very considerate of my time. Overall,my experience with Jess as my very first leasing agent was simply excellent and couldn't fathom an easier process.
Google
5.0/5
Jun 27, 2025
Google - Joseph - Progressive Urban Property Management
Maintenance was completed in time and Jam even checked in with me after to make sure everything was satisfactory.
Google
5.0/5
Jun 17, 2025
Google - Jocelyn - Progressive Urban Property Management
I have never been happier than I have been since moving into my rental house almost 2 years ago handled SO EXPERTLY by Progressive Urban Property Mgmt!! From the amazing details and upgrades that they almost always do when creating a new unit for rent here in Cleveland....to literally AMAZING STAFF MEMBERS from the Leasing Specialists, Finance & Accounting, and Maintenance services- They are responsive, helpful, professional and kind!! From Faye in the office whose customer service is SUPREME to folks like Kevon, from their incredible Maintenance department who is ALWAYS so communicative, friendly and wise about the kind of help and support that tenant's need 😀 you can't find another company in this area who hits it outta the park for everyone they work with like PUPM!! 10 OUTTA 10 😁
Google
5.0/5
Jun 16, 2025
Google - Ray - Progressive Urban Property Management
Best property management company I’ve ever dealt with. Very efficient and quick to respond to maintenance requests. Faye was great with handling my maintenance request about my HVAC issues. Viktor from VK Furnace got his guys on the job, setup and done very quickly.
Google
5.0/5
Jun 11, 2025
Google - Steven - Progressive Urban Property Management
There are a lot of good things I could say about this management company especially how quickly they respond to maintenance requests. Faye is a saving grace. Always makes sure maintenance requests are handled and follows up behind them to make sure they are handled.
Google
5.0/5
Jun 11, 2025
Google - J - Progressive Urban Property Management
I have had a great experience with Progressive Urban, they are great with communication and helping me resolve any problems that occur. Faye has been outstanding, and does a great job!
Google
5.0/5
Jun 11, 2025
Google - Candi - Progressive Urban Property Management
Canes partners with Progressive Urban and can’t say enough good stuff about Faye. She is so responsive and knowledgeable. Her communication is top notch. Thanks Faye for making our job easier! We at Canes Construction appreciate you!
Google
5.0/5
Jun 11, 2025
Google - Jeana - Progressive Urban Property Management
To the Utility Maintenance Coordinator Ms. Cristina.. Where do I even begin to start. First her patience was extremity outstanding , her energy was so very calming and reassuring, a delightful spirit that's very rare. Thank you for taking the time to listen to my cry out for help and not just throwing me away as a nuisance🙏🏾😢 I can not thank you enough for all of what you've done when you could've been doing much more of anything else. You are a gift, a blessing in disguise and I definitely ask the universe to truly drown you in all of the gifts and blessings beyond anything you've ever hoped for🙏🏾😇 thank you for you✨️💫
Google
5.0/5
Jun 9, 2025
Google - Nicole - Progressive Urban Property Management
I am a second year tenant with Progressive Urban Management. I have been continuously satisfied with the quality of the service provided by the company & team. Big thanks to Jam & Kevon for being on top of my rental needs.
Google
5.0/5
Jun 6, 2025
Google - Laura - Progressive Urban Property Management
Working with Amy Pierce at PUPM is a real pleasure. I receive solid information in a timely manner and when problems come up Amy is right there with solutions.
Google
5.0/5
Jun 5, 2025
Google - Roman - Progressive Urban Property Management
I worked with Mitch from the make ready team.He was very informative and a pleasure to talk with.
Google
5.0/5
Jun 4, 2025
Google - Sophia - Progressive Urban Property Management
Thankful for the maintenance team, Carlton fixed my NASTY MOLDY shower and replaced it with a beautiful glass shower that is easy to keep clean and when Carlton is doing the job, the job is always done right and with great skill. He rebuilt our porch, and it is wonderful and structurally sound, which I could not have said before he replaced it with fine wood working skills! Jam also did a great job supporting the wonderful maintenance crew, the man, the myth, THE LEGEND, Carlton. Bless you Carlton, you made my life a wayyyyyyy better place.
Survey
5.0/5
Jun 2, 2025
- D.Gilbert - Progressive Urban Property Management
Every time I call maintenance Faya always just polite and always puts my request right through. Thank you.
Google
5.0/5
May 22, 2025
Google - Jamie - Progressive Urban Property Management
I have been working with PUPM for years and have always had a great experience. My direct contact is Jamille and she is very quick to respond and always takes care of anything i need. I would recommend PUMP to anyone looking for their services
Google
5.0/5
May 22, 2025
Google - Yolanda - Progressive Urban Property Management
I recently moved into a property managed by progressive urban property management Faye has been wonderful I had a few issues that the previous leasing agent left behind and she has been Johnny on the spot making sure work orders were in and that everything was taken care of in no time. She made my stay enjoyable so far I couldn’t ask for more.
Google
5.0/5
May 20, 2025
Google - Yhel - Progressive Urban Property Management
Melissa is very approachable and easy to talk to, very helpful and insightful. Talking to her is refreshing in an industry that is always in chaos and stressful.
Google
5.0/5
May 14, 2025
Google - Albert - Progressive Urban Property Management
This a great company to work with. we've done several projects for PUPM its always easy going . Faye really cares about her job and she makes sure things move accordingly
Google
5.0/5
May 6, 2025
Google - Melissa - Progressive Urban Property Management
PUPM has been quick and proffessional dealing with any problems we’ve run into in renting our house. I appreciate the communication and help from Jam.
Google
5.0/5
May 1, 2025
Google - Bolts - Progressive Urban Property Management
Thank you Faye Primero for the smooth transition into becoming a new vender for PUPM we look forward to a long relationship in helping you with your projects your follow up is top notch and you communication skills are amazing so good to hear from a live person and not to be on hold waiting for answers call us anytime or email us with any new projects you wish to discuss thanks again Steve ... USA Waterproofing
Google
5.0/5
Apr 29, 2025
Google - John - Progressive Urban Property Management
It has been a pleasure to work with Progressive Urban Management! We are a concrete contractor was brought in for POS items and it has been good consistent work. I specifically have been working with Faye who has been very helpful and responsive! Highly recommend this company.

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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