Expert Property Management in Westlake, OH

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Pricing Properties

Not sure how to accurately price your rental home? We understand. Independent landlords lack the resources we have as professional Westlake property managers. Leverage our data and our local market experience to establish a rental value that’s both profitable and competitive. The right rent means avoiding vacancy and attracting the best tenants to your rental property.

Expert Marketing

Our process for marketing and advertising rental homes relies on our extensive property management technology and our ability to understand what tenants are looking for. We’ll create a listing that highlights all of our property’s best features, and we’ll share that listing across rental platforms, social media sites, and our own website, which attracts a number of renters looking for a home.

Choosing Tenants

Never worry about choosing the right tenant. When you partner with Progressive Urban Property Management, you know you’re getting a well-qualified renter who can be trusted to pay on time, take care of your property, and faithfully follow the terms of the lease. We have a strict and consistent screening process in place, which means a less stressful and more profitable rental experience.

On-Time Rents

If you’ve ever had to chase down late rent or file for eviction, you know how time-consuming, stressful, and expensive a bad tenant experience can be. Not only do we place great tenants, we establish productive and professional relationships with them. This leads to on-time rental payments and a collaborative effort to keep your property in good shape. It helps that we offer the convenience of online rental payments.

Making Repairs

Worried about how to maintain your Westlake rental property without spending more money than you’d like? Work with us. You’ll get a talented and efficient in-house maintenance team that’s committed to caring for your property without blowing up your budget. Our maintenance response is both immediate and preventative, protecting you from expensive emergencies and deferred maintenance.

Money Matters

Expect accurate, detailed, and transparent financial reports when you work with us. As your Westlake property management partners, we’ll provide an online portal where you can see all of your income and expenses in real time. You’ll also be able to access lease agreements, maintenance invoices, inspection reports, and a clear record of our communication. We also provide timely and detailed tax forms every year.

Creating Systems and Processes that Meet the Unique Needs of Your Westlake Investment Property

At Progressive Urban Property Management, we believe in constant improvement. The systems and processes we have in place are good. We’ve spent years perfecting them.

While we know that consistency is essential to the effective leasing, management, and maintenance of your rental properties, we also know that flexibility is important. Your properties have different needs, depending on where they’re located, who is renting them, and whether they’re single-family homes, duplexes, or units in a large apartment building.

So, we customize our management systems to meet those needs.

Whether it’s tenant retention that’s been giving you headaches or staying on top of deteriorating appliances, we’re here to make sure that your property condition is protected and your property value is growing. We’ll take care of the tenant relationships, the financial reporting, the rent collection, and the lease enforcement. We’ll make some recommendations that can improve your investment portfolio overall, too.

Partner with us and enjoy the difference we can make.

Let Us Help You Establish the Right Rent for Your Property

An accurate rental value will open your property up to good tenants and faster leasing periods. Let’s make sure that you’re asking for the right rental amount.

Our experience with rental properties in the Westlake market allows us to calculate exactly what your price point should be. We’re analyzing the data we collect about the market, looking at the competing properties, and considering what your rental home has to offer that provides a competitive advantage. Westlake’s access to Crocker Park, along with numerous other shopping and dining options, boosts the area’s attractiveness, which in turn supports strong rental values.

It’s easy enough for us to produce a rental analysis, so request yours today. It’s free, and it’s a great starting point for finding good tenants and earning top rents.

Westlake 1
stars-5

“George and his crew are very responsive to any requests or concerns. You can count on PUPM to get the job done right. Thanks for the hard work and great services provided at PUPM.”

Jace W.

Ask Us Anything About Cleveland Property Management

If you’d like to learn more about our properties and what it’s like to work with Progressive Urban Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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What Our Clients Are Saying

4.7/5
4.7/5
327 reviews
5 star
291
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Google
5.0/5
Oct 3, 2025
Google - Devon Chambers - Progressive Urban Property Management
Amazing service from Jeanie, she went above and beyond to assist us. Helping us secure our home, she was a blessing.
Google
5.0/5
Oct 2, 2025
Google - Alexis Rosario - Progressive Urban Property Management
Very satisfied with my experience with progressive urban property management Jess was very helpful the whole process she reached out many times and helped me along the journey I highly recommend Jess for anyone looking to move into a new home/apartment 🏡 .
Google
5.0/5
Sep 19, 2025
Google - Linda Cuckovich - Progressive Urban Property Management
Progressive Urban Property Management has done an outstanding job managing my 19 units in Cleveland. George, Amy, and their whole crew are not only great at what they do but also an absolute pleasure to work with. When I came to PUPM in early 2025, I was working with a different management company, and my properties were frankly in a bad state. I'd had one manager who kept back information for years, followed by another company that charged vast sums of money for mediocre work. I came to PUPM knowing that my units had significant deferred maintenance to handle, and over the past six months, PUPM has gotten things on track so that I am in a position to make money while also taking care of the properties for the long term. PUPM's online system for tracking repairs, payments, etc. is extremely thorough and easy to use. Everyone who works at PUPM is responsive over email, and it's always possible to set up a call to discuss issues. Another thing that really sets PUPM apart is that I know they are also respectful and responsive with my tenants. I've had problems in the past with other companies that treat tenants poorly and charge them baseless fees. PUPM works well with tenants. This is the right thing to do, and it's also better for me as an owner because happy tenants are more likely to stay. Property management is a really, really tough business. I think a lot of companies aren't as great because doing it right is hard. Other companies are dishonest and abuse trust. But George and Amy are people with integrity. They really know their business, and no one works harder than they do. They have been professional, patient, methodical, and kind to both me and my tenants. I couldn't recommend PUPM more highly.
Google
5.0/5
Sep 17, 2025
Google - Glenn Cancilla - Progressive Urban Property Management
Thank you for all your help today
Google
4.0/5
Sep 15, 2025
Google - Khalia Hart - Progressive Urban Property Management
Maintenance jam are Fast response great communication and nice . The guy Bod was great he came to fix my banister and fix my screen on my screen door also with out me asking
Google
5.0/5
Sep 12, 2025
Google - Rachel Reitz - Progressive Urban Property Management
I recently moved back to Cleveland and have found Progressive Urban Property Management to be outstanding. From office staff to maintenance, everyone is professional, organized, and easy to work with. Their online system is simple and makes everything seamless. As a tenant, I couldn’t be happier with how well things are managed. Highly recommend Progressive Urban for both property management and tenant services.
Google
5.0/5
Sep 12, 2025
Google - Jay Gardner - Progressive Urban Property Management
As a new client of Progressive Urban Property Management, I have been extremely impressed with all the staff including Regine Appegu, Owner Relations Coordinator, Progressive Urban Property Management. The staff are extremely knowledgeable and responsive. I especially like their web portal. It provides great reporting and documents every activity. Jay Gardner
Google
5.0/5
Sep 10, 2025
Google - Darin Espigh - Progressive Urban Property Management
Very quick and helpful!
Google
5.0/5
Sep 9, 2025
Google - Denise Madland - Progressive Urban Property Management
We are property owners and I can't say enough on how wonderful and professional this team is, especially George and Amy. We came from a previous PM company in the area that was terrible so we needed help ASAP. George was so helpful and is always quick to respond. Amy is incredible. She goes the extra mile, knows how to solve any problem, and is also very kind. You won't find a better PM company - they are thr best!
Google
5.0/5
Sep 9, 2025
Google - Beste Filiz Yuksel - Progressive Urban Property Management
As a landlord, I cannot say enough good things about PUPM. I came to PUPM after a terrible experience with previous property management. I have now worked with PUPM for over 6 months and can safely say they are the best in so many ways. They will always send you your funds and not hold onto them. They are responsive and actually pick up the phone and respond to emails within a day. They are a fantastic team. Roman heads up a great maintenance team that will take care of your properties. Melissa is a very responsive and friendly bookkeeper who will send your funds every other week, with breakdowns if needed. Monique and Ella are great with working with rents and will jump on the phone with you if you ever need to. Cristina is super sweet and will help with all sorts of things even though her job is utilities. George is a great leader and very honest. And I can't say enough good things about Amy. She really knows how to solve all problems and is so friendly and kind. She is the best property manager you could hope for. She is honest and incredibly hard-working. All I can say is I came from a previous horrible situation with another property management company which she quickly remedied personally and saved everything. Amy, I cannot thank you enough. Amy and PUPM are the BEST!
Google
5.0/5
Sep 8, 2025
Google - Pete Dodé - Progressive Urban Property Management
Great company and great human beings. Highly recommend them to all out of state owners.
Google
5.0/5
Sep 5, 2025
Google - Keysha Phillips - Progressive Urban Property Management
Krystle Romano assisted me today and was very helpful!! I really greatly appreciate her !! Wish I could give her 10 stars!!
Google
5.0/5
Sep 5, 2025
Google - Aubrey Diaz - Progressive Urban Property Management
Google
2.0/5
Sep 5, 2025
Google - Natalie Alai - Progressive Urban Property Management
Google
1.0/5
Sep 5, 2025
Google - TREVONNA DAVIS - Progressive Urban Property Management
My landlord switched to this property management company about 2 weeks ago, so I can't say whether or not they're a good company to rent through. But what I will say is..this morning (9am)Faye called, asking if I could leave a 5 star review. Then, texted me 3 times in 3 hrs (it is currently 12:13pm) to remind me ABOUT A DAMN REVIEW!! That is crazy to me! Boarder line harassment..And the fact she specifically said leave a FIVE STAR review makes me suspect that most of their 5 stars reviews are fake! I wouldn't say not to rent through them but I would definitely say not to believe all the positive reviews and to read some negative ones because its more truth to those..
Google
1.0/5
Sep 5, 2025
Google - Angela Baker - Progressive Urban Property Management
Google
5.0/5
Aug 29, 2025
Google - J Mattox - Progressive Urban Property Management
I have had a great experience with Progressive Urban and Neonna she is excellent, they are great with communication and helping me resolve any problems that occur. I highly recommend them.
Google
5.0/5
Aug 29, 2025
Google - Dorian Brackins - Progressive Urban Property Management
I had a truly outstanding experience with Jam here at Progressive Urban Property Management. From the very beginning, their team demonstrated a level of professionalism and care.Their customer service was top-notch — friendly, responsive, and genuinely committed to helping me find the right solution.What stood out most was their clear and consistent communication. I was kept informed at every step, with timely updates and helpful explanations whenever needed. I never felt left in the dark, which made the entire process smooth and stress-free.Even after the initial service was completed, their follow-up was thoughtful and appreciated. They checked in to make sure everything was working as expected and that I was satisfied — a small gesture that made a big difference.
Google
5.0/5
Aug 29, 2025
Google - Charlotte VanDam - Progressive Urban Property Management
I had the pleasure of working with Amy, George and Mareez as a property owner/landlord. I've been through my share of property managers in the Cleveland area (3), and the team at PUPM is far superior then any other team I've worked with. First of all, they answer their phones, actually talk to customers/clients and are very responsive - this is so incredibly important for running a business! They are also profressional, experienced, and detail-oriented. I felt like my needs and expectations were listened to and acknowledged and that's a lot considering how businesses operate these days. I couldn't recommend PUPM enough. Thank you Amy and the rest of the team at PUPM
Google
5.0/5
Aug 27, 2025
Google - Melissa Bearer - Progressive Urban Property Management
Faye has been very helpful in coordinating our repairs!

OUR AFFILIATIONS

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ABOUT

Progressive Urban Property Management was started by experienced Cleveland area landlords with a mission to manage rentals from an owner’s perspective and to provide quality rentals for tenants.

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LOCATION

4001 Detroit Ave, Suite 200, Cleveland, OH 44113

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